Mike Conlon | Page 24

Everyone was very helpful and very accommodating enough though I forgot my appointment time and was giving a different time. The only thing that is missing is an area with chairs outside with this hole CO though I forgot my appointment time and was giving a different time. The only thing that is missing is an area with chairs outside with this hole COVID thing that is all that is missing More

by AMELIALOPES0805 Verified Customer Verified Customer

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Mike was very pleasant and kept me informed about what was wrong with my vehicle. Once they diagnosed the problem, Mike called me and gave me the amount. Of course I went ahead with the repairs as I alway was wrong with my vehicle. Once they diagnosed the problem, Mike called me and gave me the amount. Of course I went ahead with the repairs as I always have. I know I can trust Scranton Motors with both my vehicles. More

by Sandy Verified Customer Verified Customer

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The people are very courteous and respectful. Your service department is awesome the only problem I had was waiting a month for my part to arrive but this is understandable A lot of businesses are on service department is awesome the only problem I had was waiting a month for my part to arrive but this is understandable A lot of businesses are on a skeleton crewScranton motors and their associates are second to none that’s why I keep coming back to buy my vehicles thank you for your time More

by PITTBULL.PLMC Verified Customer Verified Customer

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I am most pleased with the service done on my XT5. The work was done and finished by the time promised. The scratches were bugged out very well. work was done and finished by the time promised. The scratches were bugged out very well. More

by Lucisfilii Verified Customer Verified Customer

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I reached out to let the dealer know that I was able to schedule an appointment online and when I got there they were closed, I was expecting more of a concern of the error. They stated they were going schedule an appointment online and when I got there they were closed, I was expecting more of a concern of the error. They stated they were going to research how it happened And thanked me for reporting it. I thought they would have made an effort to then schedule me or offer me a discounted service for all the inconvenience, I decided to go elsewhere for the service. More

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As usual, the service department was very accommodating As usual, the service department was very accommodating in meeting my schedule in order to get required maintenance done on my Buick. Service was do As usual, the service department was very accommodating in meeting my schedule in order to get required maintenance done on my Buick. Service was done promptly and completed as promised. More

by VETT8293 Verified Customer Verified Customer

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Great sale services & maintence service. Effective communication (ie: needed maintence, leaseing updates and customer benefits ( for new and existing owners). Well facilitated customer service waiti communication (ie: needed maintence, leaseing updates and customer benefits ( for new and existing owners). Well facilitated customer service waiting area. More

by KVADUS Verified Customer Verified Customer

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Excellent service and clear communication through every step of my service. They have been consistent each time I go there and I have always been very satisfied. step of my service. They have been consistent each time I go there and I have always been very satisfied. More

by VALERIE02 Verified Customer Verified Customer

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Sent my vehicle two time there for the same issue to get fixed. It was never resolved. Was told I wasn't going to get charged for the second time because it wasn't fixed the first time and the day I went t fixed. It was never resolved. Was told I wasn't going to get charged for the second time because it wasn't fixed the first time and the day I went to pick it up they ended up charging me the same cost for labor and the issue was never resolved. I told them what I had thought the problem was. They had the vehicle for about a month, not really sure if they did or didn't check or just cleared the check engine light and wasted my gas. The problem ended being exactly what I told them and was resolved at another dealership within a one week span.I will never go to this dealership for repairs again. Very disappointed and angry. More

by Mattingly.Jessica Verified Customer Verified Customer

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Everyone was very helpful and accommodating. They were knowledgeable and friendly too. I appreciate the safety measures you have put in place also. Thank you so much! knowledgeable and friendly too. I appreciate the safety measures you have put in place also. Thank you so much! More

by SCHWARTZMANFAMILY Verified Customer Verified Customer

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