Mike Conlon
Mike Conlon at Scranton GMC of Vernon

Mike Conlon | Page 24

Service Director

Scranton GMC of Vernon

777 Talcottville Rd
Vernon, CT 06066

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4.6
249 Reviews
4.6

249 Reviews

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249 Reviews of Mike Conlon

September 09, 2020

Dealership Rating
Employee Rating

Very courteous and helpful. Did a great job in performing several recalls. Also, diagnosed and corrected an issue with steering column and shifter cables (warranty work). Thank you. More

by dbkelting
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

September 04, 2020

Dealership Rating
Employee Rating

Everything was done just right . Done on time. Met all my expectations.the work was to take a few hours so they gave me a ride home. More

by VITODISIBIO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Beverly Rhoads

August 29, 2020

Dealership Rating
Employee Rating

Nice crew.everyone was pleasant and helpful. Will return again for service. Need follow up assistance on gmc Suv. Clean and safe working area Courtesy driver was pleasant. More

by ettie4699
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: The van driver was very pleasant

August 18, 2020

Dealership Rating
Employee Rating

Everyone was very helpful and very accommodating enough though I forgot my appointment time and was giving a different time. The only thing that is missing is an area with chairs outside with this hole CO More

by AMELIALOPES0805
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Trevor Barbersek, James Carlin, Beverly Rhoads, Amanda Soucie

August 07, 2020

Dealership Rating
Employee Rating

Mike was very pleasant and kept me informed about what was wrong with my vehicle. Once they diagnosed the problem, Mike called me and gave me the amount. Of course I went ahead with the repairs as I alway More

by Sandy
Recommend Dealer
Yes

August 03, 2020

Dealership Rating
Employee Rating

The people are very courteous and respectful. Your service department is awesome the only problem I had was waiting a month for my part to arrive but this is understandable A lot of businesses are on More

by PITTBULL.PLMC
Recommend Dealer
Yes

Other Employees Tagged: Jim Benard , Trevor Barbersek, Joe Malenfant, Beverly Rhoads, Jim Schaller, Amanda Soucie, Phil Wilson, Miss Savage

July 22, 2020

Dealership Rating
Employee Rating

I am most pleased with the service done on my XT5. The work was done and finished by the time promised. The scratches were bugged out very well. More

by Lucisfilii
Recommend Dealer
Yes

July 21, 2020

Dealership Rating
Employee Rating

I reached out to let the dealer know that I was able to schedule an appointment online and when I got there they were closed, I was expecting more of a concern of the error. They stated they were going More

by JIMRIOPEL
Customer Service
Recommend Dealer
No
Aug 19, 2020

Scranton GMC of Vernon responded

I apologize that you took the time to point out something to us and we didn't do everything we could to help you get what you needed from us. It's actually situations like yours that uncovered an issue that we needed to fix in our online scheduling process, so I would like to say thank you again for letting us know. And although we fell a little short of your expectations that day, we would love the chance to serve you the next time you need anything. If you have any further concerns, you can respond privately to this review with your contact information, and we would be happy to be in touch. Thank you!

June 30, 2020

Dealership Rating
Employee Rating

As usual, the service department was very accommodating As usual, the service department was very accommodating in meeting my schedule in order to get required maintenance done on my Buick. Service was do More

by VETT8293
Recommend Dealer
Yes

June 28, 2020

Dealership Rating
Employee Rating

Great sale services & maintence service. Effective communication (ie: needed maintence, leaseing updates and customer benefits ( for new and existing owners). Well facilitated customer service waiti More

by KVADUS
Recommend Dealer
Yes

Other Employees Tagged: David Baeza, Dan McCann , Capt Jack Carpenter, Liz Kibby

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