Mike Conlon
Mike Conlon at Scranton GMC of Vernon

Mike Conlon | Page 7

Service Director

Scranton GMC of Vernon

777 Talcottville Rd
Vernon, CT 06066

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4.7
246 Reviews
4.7

246 Reviews

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246 Reviews of Mike Conlon

March 28, 2023

Dealership Rating
Employee Rating

The guys in the service dept are great! ! Always polite and just nice in general. I can never remember who helped me out. Sorry. More

by Dakotajane1
Recommend Dealer
Yes

Other Employees Tagged: Robert Zeidenberg, Frank Kern , Jeff Borovicka, Beverly Rhoads

March 25, 2023

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Employee Rating

Convienient appointments. Knollageable and friendy staff.. Nice comfy wait room. Actualy seem to go out of thier way to work with the customer. I just wish it was closer More

by Wildbill051.wk
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Robert Zeidenberg, Frank Kern , Jeff Borovicka, Ashley Corey, Beverly Rhoads

Mar 26, 2023

Wildbill051.wk responded

Thank you for attending to both recalls for my vehicle..

March 20, 2023

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They have always taken very good care of my truck. Easy to make appointments. In and out very quickly. Never had any complaints. More

by rdavis22
Service Price Transparency
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Recommend Dealer
Yes

March 19, 2023

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Got my car back after repair and i picked it up with a broken taillight and they won’t replace it . Terrible customer service More

by ZEEKECAMPOS97
Service Price Transparency
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Recommend Dealer
No

Other Employees Tagged: Robert Zeidenberg, Frank Kern , Jeff Borovicka

Mar 20, 2023

Scranton GMC of Vernon responded

Good Morning, I reached out to the service department director regarding the issue with your taillight. He wanted to again let you know that we would be happy to install the taillight once you have it, but unfortunately there isn't much more we can do. We don't typically store customer's vehicles, especially for extended periods of time, so we just don't have any way to get to the root of what happened. If you would like to take us up on the offer to install the part, or if there is anything else you would like to discuss, please feel free to reach out. Thanks and have a great day.

Mar 20, 2023

ZEEKECAMPOS97 responded

Exactly, I spent almost 8 THOUSAND dollars and you damaged my vehicle and won’t replace it . Terrible customer service. thanks for being so “helpful” . That was a lot of money to pick up my vehicle damaged . Thanks but no thanks 👍🏾 better yet how about you replace the light and I can put it in myself smh . I’ll even come pick it up no shipping . imagine spending $7,668 and getting your car back damaged . Then they say bc you took so long to pay us we won’t help you , lol I would never recommend this place just for that horrible experience

February 25, 2023

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Frank Kern did an excellent job insuring my navigation system problem was corrected. As far as Scranton Motors is concerned, a fix (replacing SD card) was available and they could have fixed the problem s More

by Sepulvedadom
Service Price Transparency
Workmanship
Recommend Dealer
Yes

Other Employees Tagged: Frank Kern

February 06, 2023

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Everyone I dealt with was incredibly nice & helpful! ! Would definitely go back next we are shopping. More

by MCNALLYS05
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Recommend Dealer
Yes

Other Employees Tagged: Robert Zeidenberg, Frank Kern , Jeff Borovicka, Shawn Butler

February 06, 2023

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I like going to Scranton for my every needs. They are pleasant, courteous and honest professionals. They keep you informed of the progress and process of the work and their rates are really rea More

by KF
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Recommend Dealer
Yes

January 29, 2023

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Shawn and Rob were very nice and helped. Service makes a difference how the experience is. More

by shelmdavis
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Recommend Dealer
Yes

Other Employees Tagged: Robert Zeidenberg , Jeff Borovicka, Shawn Butler

January 28, 2023

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They provided great service that was at a much higher quality than any dealership I have been too. I will be taking my Cadillac back to them for warrantee service when needed. More

by AHOLLISTER88
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jeff Borovicka, Shawn Butler

January 11, 2023

Dealership Rating
Employee Rating

Scranton is a great dealership. They were very polite, explained everything to me. I will be back. More

by Showboat
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Robert Zeidenberg, Frank Kern , Jeff Borovicka, Shawn Butler, Ashley Corey, Beverly Rhoads

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