It was good.
My car was in the shop and it was prompt when it came out. Great service.
My car was in the shop and it was prompt when it came out. Great service.
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by elliottarmstrong1987
Service Price Transparency
Sep 15, 2026 -
George Moore Chevrolet responded
We greatly appreciate your review! Hearing that you enjoyed great service and a fast turnaround time means a lot to our entire team. Thank you for being a part of the George Moore Chevrolet family, and we look forward to taking care of you down the road!
Mike is phenomenal at his work verbally and physically,
he should get more credit then he gets! And if it wasn't for him, Gabe and Joey I wouldn't come to spend money!
he should get more credit then he gets! And if it wasn't for him, Gabe and Joey I wouldn't come to spend money!
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by DESAVIEUE
Service Price Transparency
Sep 15, 2026 -
George Moore Chevrolet responded
We greatly appreciate your awesome review and loyalty! Hearing that Mike, Gabe, and Joey have built such a strong level of trust with you is the highest compliment our service department could receive. Thank you for being a valued part of the George Moore Chevrolet family, and please let us know whenever you need anything down the road!
Excellent service, excellent information to clients about
their service needs, great professionals and outstanding service, thanks
their service needs, great professionals and outstanding service, thanks
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by harmonterry89
Service Price Transparency
Sep 15, 2026 -
George Moore Chevrolet responded
We greatly appreciate your kind words and outstanding review! Hearing that you received top-notch, professional service means the world to our entire team. Thank you for being a part of the George Moore Chevrolet family, and please don't hesitate to reach out whenever you need anything down the road!
Excellent service, excellent staff, excellent workers an
asset to the Jacksonville v community keep up the good work
asset to the Jacksonville v community keep up the good work
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by harmonterry89
Service Price Transparency
Sep 15, 2026 -
George Moore Chevrolet responded
Thank you for taking the time to leave such wonderful feedback! Our entire staff works hard to deliver excellent care to all of our local drivers, so your kind words mean the world to us. Safe travels around Jacksonville, and thank you for choosing George Moore Chevrolet!
Mike was able to get us in early and with quick service.
Enjoyed also the free coffee in the lounge
Enjoyed also the free coffee in the lounge
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by Czardog
Service Price Transparency
Sep 15, 2026 -
George Moore Chevrolet responded
Thank you so much for the great review! We are thrilled to hear that Mike was able to get you in early and take care of your vehicle so quickly. We're also glad you got to relax and enjoy the complimentary coffee in our lounge while you waited. We truly appreciate your business and look forward to seeing you next time!
Joey was very understanding of letting me know what
needed to be done with no pressure. He is very professional.
needed to be done with no pressure. He is very professional.
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by bluiis54
Service Price Transparency
Sep 09, 2026 -
George Moore Chevrolet responded
Thank you for the great feedback! We’re delighted to hear that Joey took such professional and understanding care of you during your service visit. We truly appreciate your support and look forward to welcoming you back to George Moore Chevrolet whenever you need us next!
I really liked working with James Palmer, he was
thoroughly and listened to my concerns. Kept me updated about my vehicle with i really appreciated. Definitely, will return as long as he is my servi
thoroughly and listened to my concerns. Kept me updated about my vehicle with i really appreciated. Definitely, will return as long as he is my service advisor
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by crothwell78
Service Price Transparency
Sep 09, 2026 -
George Moore Chevrolet responded
Thank you for the awesome feedback! We’re delighted to hear that James took such great care of you, listened to your concerns, and kept you informed throughout the process. We truly appreciate your business and look forward to having James assist you again at George Moore Chevrolet!
Went in for a service of an oil change for the 1st time
and was completely lost everyone stood around or walked back and forth I let someone know I haven’t been here I’m lost i don’t know what to do he tol
and was completely lost everyone stood around or walked back and forth I let someone know I haven’t been here I’m lost i don’t know what to do he told me drop my key in the box and go inside and wait in the lobby after 30 min of waiting someone who so happened to be the manager of the department came up to me and said have you been helped and apologized and made everything better and let me know moving forward what to do he was amazing! I see why he’s a manager needs to have a talk with his team but overall my service was good after he saved the day !
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by Markeita boswell
Service Price Transparency
Sep 09, 2026 -
George Moore Chevrolet responded
Thank you for taking the time to share your detailed feedback. First, welcome to the George Moore Chevrolet service department! We sincerely apologize for the confusing start to your visit—standing around feeling lost is never the experience we want a first-time guest to have, and you are completely right that our team should have greeted and guided you immediately. We are so glad our manager stepped in, listened, and turned your visit around, but we will certainly be using your feedback as a coaching moment for our greeting process at the drive-in. We truly appreciate your patience, your kind words about our management, and your 4-star review. We look forward to showing you an even smoother, 5-star experience from start to finish next time!
My vehicle was towed in on Friday afternoon and on
Saturday morning I was notified it was ready for pick up and repaired, very impressed!!
Saturday morning I was notified it was ready for pick up and repaired, very impressed!!
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by LOGANCOARSEY
Verified Customer
Verified Customer
Service Price Transparency
Aug 20, 2026 -
George Moore Chevrolet responded
Thank you so much for sharing your experience! Having a vehicle towed can be stressful, so we are thrilled that our service team was able to diagnose, repair, and have your vehicle ready for pick up by Saturday morning. Getting our customers back on the road quickly and safely is always our top priority. We truly appreciate your business and look forward to taking care of you at George Moore Chevrolet whenever you need us next!
Clean, friendly and willing to help.
Service techs need to pay attention when servicing as to make sure they tighten the screws that they loosen.
Service techs need to pay attention when servicing as to make sure they tighten the screws that they loosen.
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by MLCRISP
Verified Customer
Verified Customer
Service Price Transparency
Aug 11, 2026 -
George Moore Chevrolet responded
Thank you for the 4-star review and for recognizing our clean facility and friendly staff. We also appreciate your honest feedback regarding the service techs. Attention to detail is incredibly important to us, and we are addressing this with our service team to ensure it does not happen again. If there is anything currently left loose that we need to secure for you, please contact our Service Manager, Kelsea Keene, directly so we can make it right immediately. She can be reached at 904-816-2214 or kelsea.keene@moorechevy.com.
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