Mike Cramer
Mike Cramer at BMW of Fort Wayne

Mike Cramer | Page 21

Client Advisor

BMW of Fort Wayne

715 Grand National Drive
Fort Wayne, IN 46804

Contact Me
5.0
212 Reviews

Mike loves working with his clients and figuring out their needs. He has a low pressure sales approach and will take the time to figure what works best for his clients.

Industry Experience

8 yrs

Specialties & Trainings

New BMW and Mini Cooper Specialist

5.0

212 Reviews

Write a Review

212 Reviews of Mike Cramer

September 22, 2021

Dealership Rating
Employee Rating

Everything went great. No problems or hassles. Mike Cramer was great to work with. Very helpful and informative. Overall a very good experience. More

by mdpetro
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Sep 23, 2021

BMW of Fort Wayne responded

Thank you for letting Mike help you with your new BMW! Please let us know if you have any questions in the future!

September 06, 2021

Dealership Rating
Employee Rating

Brian and Doug have always been extremely helpful, absolute professionals. Issue is always explained. Work completed on time and properly done. Car returned spotless. Very Happy More

by mevertson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Uniejewski, Scott Brooks

Sep 07, 2021

BMW of Fort Wayne responded

Thank you for coming in and letting Brian and Doug help you with your vehicles! Let us know if there is anything else we can do!

September 01, 2021

Dealership Rating
Employee Rating

Very professional staff and great buying experience. All questions, including out-of-state purchase, were promptly answered. Order changes were promptly executed and build status was communicated. More

by jsmith8242
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Scott Brooks

Sep 01, 2021

BMW of Fort Wayne responded

Thank you for trusting Mike and Scott with your out of state purchase! We understand how difficult that may be at times, and are thankful you gave us the opportunity to help!

September 01, 2021

Dealership Rating
Employee Rating

The best dealership in Fort Wayne. No matter what car you are buying/own, their service and sales departments are impeccable! No other dealership I would rather do business with. More

by Hoosiertyler94
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Scott Brooks

Sep 01, 2021

BMW of Fort Wayne responded

Thank you for your repeat business! We are glad the service and sales department were able to help you!

August 20, 2021

Dealership Rating
Employee Rating

Kelly is amazing . Doug did a great job with my service work and the communication was top notch. I will be back again in the future! More

by CARBONIRON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jaylon Daniels, Doug

Aug 20, 2021

BMW of Fort Wayne responded

We are so happy Doug was able to get your service work handled! Let us know if you need anything else!

August 16, 2021

Dealership Rating
Employee Rating

BMW of Fort Wayne was an excellent place to work with and I felt like they treated me like family! More

by Intoa9
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Uniejewski, Scott Brooks , Jaylon Daniels, Libby Somers, James Tippmann, Brandon Fugate

Aug 17, 2021

BMW of Fort Wayne responded

We are so happy we were able to meet your expectations! Customer service is extremely important, so please let us know if we can help in any other way!

August 16, 2021

Dealership Rating
Employee Rating

Everyone was very nice and my mini looked awesome!!! The prices were pretty reasonable too. The store was very clean everywhere. I will Definately be back👍🏻 More

by L2HOWDE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Uniejewski

Aug 17, 2021

BMW of Fort Wayne responded

We are so glad we were able to help you with your MINI! If you have any follow up questions, feel free to reach out!

August 12, 2021

Dealership Rating
Employee Rating

Loaner are downgraded , I believe the same series should be offered to customers on what they drive to experience what is new for customers and offer More

by ashwinvalande76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Aug 17, 2021

BMW of Fort Wayne responded

We apologize for your inconvenience! Our loaner fleet is low right now due to inventory being low everywhere. Hopefully we can get our fleet back up to normal for your next visit.

August 11, 2021

Dealership Rating
Employee Rating

Very knowledgeable salesman helped me find the perfect X3 with no pressure. He worked with my schedule and we negotiated a trade-in & quoted pricing all before I came to dealership to pick up my new vehicle More

by doeringrr
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Caleb

Aug 17, 2021

BMW of Fort Wayne responded

Thank you so much for your feedback on your interaction with Mike Cramer! If Caleb or Mike can help in any other way, please let us know.

August 10, 2021

Dealership Rating
Employee Rating

Only suggestion is you need to debug your online appointment process. I made the appointment, system confirmed three times and service consultant didn’t have in his system when I arrived. Fortunatel More

by MATTANDJULIEMINNICK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 17, 2021

BMW of Fort Wayne responded

We apologize that there are issues with the online appointment process. It is with BMW and we opened a ticket months ago. It is frustrating for our customers, and we are hoping they can get it resolved ASAP to make things quicker and easier for you!

Aug 17, 2021

BMW of Fort Wayne responded

Thanks for your feedback! Again, we do apologize and understand how inconvenient this is for you. We are working to get it handled!

Aug 17, 2021

MATTANDJULIEMINNICK responded

The service coordinator did a great job of shuffling the schedule to get my car in the que, that was much appreciated and a great customer focused effort.

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