Mike Cramer
Mike Cramer at BMW of Fort Wayne

Mike Cramer | Page 21

Client Advisor

BMW of Fort Wayne

715 Grand National Drive
Fort Wayne, IN 46804

Contact Me
5.0
205 Reviews

Mike loves working with his clients and figuring out their needs. He has a low pressure sales approach and will take the time to figure what works best for his clients.

Industry Experience

7 yrs, 9 mos

Specialties & Trainings

New BMW and Mini Cooper Specialist

5.0

205 Reviews

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205 Reviews of Mike Cramer

August 12, 2021

Dealership Rating
Employee Rating

Loaner are downgraded , I believe the same series should be offered to customers on what they drive to experience what is new for customers and offer More

by ashwinvalande76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Aug 17, 2021

BMW of Fort Wayne responded

We apologize for your inconvenience! Our loaner fleet is low right now due to inventory being low everywhere. Hopefully we can get our fleet back up to normal for your next visit.

August 11, 2021

Dealership Rating
Employee Rating

Very knowledgeable salesman helped me find the perfect X3 with no pressure. He worked with my schedule and we negotiated a trade-in & quoted pricing all before I came to dealership to pick up my new vehicle More

by doeringrr
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Caleb

Aug 17, 2021

BMW of Fort Wayne responded

Thank you so much for your feedback on your interaction with Mike Cramer! If Caleb or Mike can help in any other way, please let us know.

August 10, 2021

Dealership Rating
Employee Rating

Only suggestion is you need to debug your online appointment process. I made the appointment, system confirmed three times and service consultant didn’t have in his system when I arrived. Fortunatel More

by MATTANDJULIEMINNICK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 17, 2021

BMW of Fort Wayne responded

We apologize that there are issues with the online appointment process. It is with BMW and we opened a ticket months ago. It is frustrating for our customers, and we are hoping they can get it resolved ASAP to make things quicker and easier for you!

Aug 17, 2021

BMW of Fort Wayne responded

Thanks for your feedback! Again, we do apologize and understand how inconvenient this is for you. We are working to get it handled!

Aug 17, 2021

MATTANDJULIEMINNICK responded

The service coordinator did a great job of shuffling the schedule to get my car in the que, that was much appreciated and a great customer focused effort.

August 27, 2020

Dealership Rating
Employee Rating

One of the best dealer I ever had to deal with. Really helpful on everything specifically on shipping im really great full thank you guys More

by jvillegas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Uniejewski , Jaylon Daniels, Ashley Motz, Libby Somers

August 06, 2020

Dealership Rating
Employee Rating

Mike was very personable, friendly and a pleasure to work with! He made our car buying experience easy!! Would highly recommend! Thank you Mike and Scott for all your help! More

by Shell
Recommend Dealer
Yes

Other Employees Tagged: Scott Eubank

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