Mike Evans | Page 2

Warranty work. They picked up the car right on schedule, dropped off a loaner, did the work successfully, brought back my car the same day with a smile (I declined They picked up the car right on schedule, dropped off a loaner, did the work successfully, brought back my car the same day with a smile (I declined the free car wash), and charged me nothing. It lived up to Lexus's much-hyped customer service reputation. Can't ask for more than that. More

Report | Print

Have been dealing with this dealership for many years . Happy with the staffs and services . Happy with the staffs and services . More

Report | Print

The 35K inspection ended with $820! I was expecting about $200. I need a new 2022 NX Hybrid now. $200. I need a new 2022 NX Hybrid now. More

Report | Print

These three individuals made my visit an easy experience. I called originally for information about a warranty service problem concerning an oil change. I explained it to Mike Evans (call center) who quickly I called originally for information about a warranty service problem concerning an oil change. I explained it to Mike Evans (call center) who quickly solved the problem and had it approved by Mete Evans who actually met with me as I came in within 30 minutes; then I was quickly serviced thru the rest of the process by Service Consultant, Tanya Plutz. The customer service I received was more then I anticipated. What a pleasurable experience for me! I'm hoping these comments are passed on to their superiors, Job well done! A happy customer! James Lane More

Report | Print

Mark Demma did a really nice job helping me with my lease and getting the deal across the finish line. The dealership is friendly and helpful. The credit manager was great as well. I have bought it leased ma and getting the deal across the finish line. The dealership is friendly and helpful. The credit manager was great as well. I have bought it leased many vehicles here and have noyhing but positive things to say. More

Report | Print

Very accommodating. Did what I asked. Car is running fine. Preferred to get an RX for a loaner but the one given was fine however. fine. Preferred to get an RX for a loaner but the one given was fine however. More

Report | Print

I spoke to Mike on the phone because my Lexus was not starting. Mike knew exactly what was wrong ( the battery was dead) and gave me some very helpful advice. starting. Mike knew exactly what was wrong ( the battery was dead) and gave me some very helpful advice. More

Report | Print

I can't say enough good things about Woodfield Lexus and Resnick Auto Group! They go above and beyond to take care of their customers, and that is why I've been a customer of theirs for over 25 years now. F Resnick Auto Group! They go above and beyond to take care of their customers, and that is why I've been a customer of theirs for over 25 years now. From purchase to service, the customer experience is phenomenal. I will always recommend them! My latest purchase at Woodfield Lexus was great! Thank you to Mike Evans, Dan Rosen, and Josh Resnick for making it a seamless experience. More

Report | Print

excellent service pick up and delivery great follow through and done correctly as always very professional and courteous staff always a pleasure at woodfield lexus sales and service through and done correctly as always very professional and courteous staff always a pleasure at woodfield lexus sales and service More

Report | Print

Great service! Service department came to my place of employment, dropped of a loaner car and brought my car back within a few hours. Nice work! employment, dropped of a loaner car and brought my car back within a few hours. Nice work! More

Report | Print