Mike Evans | Page 9

Great people, fast service! The people in service are quick and friendly. I was able to get in and out in about 45 minutes, and the price was reasonable. The people in service are quick and friendly. I was able to get in and out in about 45 minutes, and the price was reasonable. More

by ANNWYL.LINE Verified Customer Verified Customer

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Mixed feelings but thank god for Erik seriously This is gonna be long, Steven the sales manager is very nice. Michael the salesman was also very nice, however no one likes to call you back. Maybe th This is gonna be long, Steven the sales manager is very nice. Michael the salesman was also very nice, however no one likes to call you back. Maybe this is my fault. Idk. Out of all the dealerships I can honestly say I like this one the best, however, when Stephen another sales guy took over my sale came into the picture....well he pulled snake moves. I was asking to close the deal with 187.50 discount. He acted like it was approved had my mother and I in his office, going through paperwork and then when it came to the signing of the price, he increased it by 25.00 and didn’t take off the discount. He then blamed it on accounting, said they said no! Well when he took us into Erik who works in finance, he honestly made everything! All our anxiety and annoyance disappear. I swear sometimes all you need is a good honest person who genuinely cares to turn things around. Stephen caused me so much anxiety bc I could feel his snake energy. Be straight up Stephen! Leading customers on and making them pull their credit etc before telling them they discount isn’t happening is beyond low. Ok....back to Erik, he went above and beyond and didn’t mess any details. You can tell he actually wants to help others and make them feel good about purchasing from Landers. I swear some how he knew more than any of the sales staff. I asked for a lot to be honest (details and print out wise) and he didn’t miss a thing. I wish he was the gm. Well after having the best experience with Erik, and it was time to walk out and get my Jeep. Stephen pulled up some new rubicon and started to hand me the key. He’ll rubicon’s are more expensive I’ll take it, it was even newer than the Sahara I was purchasing. I started to take the keys and laughed and said “umm you do know this isn’t my Jeep” he had already put The temporary license plate on and everything. Like how?!?!!?????!!??!!?! Then he finally brought my Jeep around. He hands me one key, only ONE. I asked where the second key is being they are the only ones who have ever owned the Jeep. Stephen said “sorry only one key” really???? Seriously?!!????? He shrugged his shoulders and just didn’t say a thing. Hours later I had a few questions so I decided to contact the only one who seemed to care and had common sense (Erik) and to be honest I felt bad bc he isn’t a sales guy but he had all the answers and was so caring and took time out to really help me. He asked about my experience and really hoped I was happy with my experience at landers. He must love it there bc he really does care. Well I told him about the key and how Stephen just shrugged his shoulders and didn’t care. Well a few days later Erik calls me and wishes me happy holidays and that my extra key is there. I mean now this is customer service. Wow! The only reason I’d suggest friends and family to landers is only bc of Erik. Give this man a raise! More

by ASHLEYBOOS Verified Customer Verified Customer

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Still waiting for our 2nd key Our Salesman was Super to work with!! However, once the truck was purchased we were suppose to get two electronic keys, and only one has been provided Our Salesman was Super to work with!! However, once the truck was purchased we were suppose to get two electronic keys, and only one has been provided. Two weeks later we still don't have our 2nd key. First we were told they were locating the key. A week later we were told they cannot find the key and replacements would be provided in 3 days. Two weeks later still no key and we are being told they are on back order. Not cool Landers. More

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Painless! My skin would normally crawl if you mentioned having to spend any time in a car dealership, but my experience was truly a breeze. Very thankful for a My skin would normally crawl if you mentioned having to spend any time in a car dealership, but my experience was truly a breeze. Very thankful for a pleasant experience. More

by RYAN-YANDELL Verified Customer Verified Customer

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Landers is a great place to buy a vehicle!!! We had 2 great salespeople, to help me buy my car!! Sam Nicholson & Chelsea!! Didn't get her last name, but, she was on the ball, to help me get the We had 2 great salespeople, to help me buy my car!! Sam Nicholson & Chelsea!! Didn't get her last name, but, she was on the ball, to help me get the car that I wanted, in the color that I wanted!! My husband is looking to get his next car, from Landers, after the N Y, 2020!!! Another Jeep!!!! More

by RitaAnnSerpaLeid Verified Customer Verified Customer

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Service and sales department The service department was great with their fast and excellent staff, I definitely recommend going to landers dodge in norman for all your vehicle nee The service department was great with their fast and excellent staff, I definitely recommend going to landers dodge in norman for all your vehicle needs. More

by Forrest Singleton Verified Customer Verified Customer

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Great people Everyone is willing to help you and make you feel comfortable buying a vehicle and was easy to talk with about financing opportunities as well as exte Everyone is willing to help you and make you feel comfortable buying a vehicle and was easy to talk with about financing opportunities as well as extended warranty options. More

by Chris Verified Customer Verified Customer

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Great people, great place, great service My oil change visit was very quick. Everybody there is very thorough with their work and answers any questions you may have. Great place to get your v My oil change visit was very quick. Everybody there is very thorough with their work and answers any questions you may have. Great place to get your vehicle serviced. More

by GREG.SPICER16 Verified Customer Verified Customer

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Best Place to purchase a car! This was a amazing experience I would highly recommend this place for any customer very friendly people and a it is a very clean dealership nice bathr This was a amazing experience I would highly recommend this place for any customer very friendly people and a it is a very clean dealership nice bathrooms . More

by CORYP Verified Customer Verified Customer

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New car Super easy process would recommend to others. Great people and staff. They work with me on trading a 14 car for a 19 charger. That is lander's Super easy process would recommend to others. Great people and staff. They work with me on trading a 14 car for a 19 charger. That is lander's More

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