Mike Falconeri
Mike Falconeri at Executive Dodge Jeep RAM

Mike Falconeri | Page 19

Service Advisor

Executive Dodge Jeep RAM

406 S Orchard St
Wallingford, CT 06492

4.8
322 Reviews
4.8

322 Reviews

Write a Review

322 Reviews of Mike Falconeri

December 20, 2022

Dealership Rating
Employee Rating

Fast service as usual and on point as always. Mike was very courtesy. Great value for the oil change tire rotation in More

by BGREHL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 21, 2022

Executive Dodge Jeep RAM responded

Thanks for sharing about your experience with Executive Dodge Jeep RAM. We appreciate your business and hope to see you again soon! Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

December 17, 2022

Dealership Rating
Employee Rating

Service department was very responsive to all my needs and did the job at the estimated time More

by CJM87412
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 18, 2022

Executive Dodge Jeep RAM responded

Thank you for choosing Executive Dodge Jeep RAM. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

December 17, 2022

Dealership Rating
Employee Rating

Dan is awesome and an asset to the service department…very helpful, informative, friendly and easy to talk to. Oil change and new key fob went flawlessly.They always take great care of my Jeep More

by Brooke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Brennan

Dec 18, 2022

Executive Dodge Jeep RAM responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Dan and our team, Brooke, and we look forward to working with you again. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

December 13, 2022

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Employee Rating

Had an oil consumption issue with my 2018 Promaster city. Took about a month to get the ok to change the engine. During that time I called for status a few times and could never get anyone in service, or a c More

by Portobuilding
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Brennan

Dec 13, 2022

Executive Dodge Jeep RAM responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

December 13, 2022

Dealership Rating
Employee Rating

From making an appointment to the service itself, Mike and the whole Executive Jeep team has always delivered the very best. Throughout five years of owning this car I have only service my car at this loc More

by CUENCAESPANHA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 13, 2022

Executive Dodge Jeep RAM responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Executive Dodge Jeep RAM! Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

December 12, 2022

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Employee Rating

I’ve been a loyal customer since 2014 and I’ve always been happy with the service. More

by FARFANATOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 13, 2022

Executive Dodge Jeep RAM responded

Thanks for sharing your thoughts about your experience with Executive Dodge Jeep RAM. We appreciate your business and hope to see you again soon! Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

December 11, 2022

Dealership Rating
Employee Rating

Always pleasant, they always explain thoroughly what work needs to be done, always make sure I’m on another oil change planning I finish one, there have been times that I thought something needed repairing a More

by BECROFT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Brennan , I’m sure everyone is great - just don’t know everyone’s name who I’ve dealt with

Dec 12, 2022

Executive Dodge Jeep RAM responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Executive Dodge Jeep RAM. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

December 11, 2022

Dealership Rating
Employee Rating

Everyone was very informative answering my many questions and concerns with knowledge and complete courtesy More

by phyllisgrassi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Brennan

Dec 12, 2022

Executive Dodge Jeep RAM responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you, Phyllis, for choosing Executive Dodge Jeep RAM! Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

December 10, 2022

Dealership Rating
Employee Rating

Mike in the service dept was very helpful and straight forward. Did not have any problems. Love the way my jeep came out. Runs like I just drove it off the showroom floor. Very pleased. Thank you. More

by timdebo26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Brennan

Dec 12, 2022

Executive Dodge Jeep RAM responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

December 10, 2022

Dealership Rating
Employee Rating

They gave me a false diagnosis with the filters and the battery. and they broke a piece and I had to pay for it. More

by Yermin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Daniel Brennan

Dec 15, 2022

Executive Dodge Jeep RAM responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind me asking, what is your first and last name so that we can check our system and review your records? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out.

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