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Mike Falconeri
Mike Falconeri | Page 27
Service Advisor
Executive Dodge Jeep RAM
406 S Orchard St
Wallingford, CT 06492
315 Reviews
315 Reviews
Write a Review315 Reviews of Mike Falconeri
Verified Customer
August 20, 2022
Was greeted promptly upon arrival and the service advisor explained what services needed to be done and checked in my vehicle. When the work was completed he notified me that my vehicle was ready. explained what services needed to be done and checked in my vehicle. When the work was completed he notified me that my vehicle was ready. More
by Duckster 2018
August 17, 2022
Staff is very pleasant and helpful. Very pleased with promised updates via phone and text. I always bring my car here, it is where I bought it and have been very happy with all the serv Very pleased with promised updates via phone and text. I always bring my car here, it is where I bought it and have been very happy with all the service I have had done. More
by SNOWQUEEN1117
Other Employees Tagged: Ben Stone
August 17, 2022
They're really awesome and they have a great service. Best experienced since I have a car this dealer is the best. Best experienced since I have a car this dealer is the best. More
by Lynn
Other Employees Tagged: Dennis Simuong, Krystle Pariseau , Erika Bokon, Marie Kramkou, Evie Reyes, Austin Rotella, CJ Smith, Ben Stone, John Vallejo
August 11, 2022
Appointment easy to make. Customer service was good. Found a problem with store during balance & rotation Did not discuss with me even though I was in the waiting room. Put th Customer service was good. Found a problem with store during balance & rotation Did not discuss with me even though I was in the waiting room. Put the tire back on unbalanced. Told rim was bent when they said vehicle was ready More
by KozyKoczera25
August 10, 2022
Service Manager lacks accountability and has in my past experience with him about the service department. When I contacted him about the status of my vehicle when I was not contacted by the close of busin experience with him about the service department. When I contacted him about the status of my vehicle when I was not contacted by the close of business he replied that I was 30 minutes late (for a 1:00) appt. What he did not take into consideration was the car was going in for an oil change and on the drive over it began to overheat. Mike F was responsive and helpful with what turned out to be a coolant issue with my jeep. The quote to repair the issue was a new radiator and head gasket in excess of $4000. I had the head gasket repaired and did not need a radiator to resolve the issue for half the quote. More
by Al
Other Employees Tagged: John Nguyen
August 06, 2022
I came to do business with this dealership with a concern I had from one of their other locations. CJ the general manager not only addressed my concerns and came up with a solution , also thanks to Mike Alt I had from one of their other locations. CJ the general manager not only addressed my concerns and came up with a solution , also thanks to Mike Altieri . There caring for my issues and service going forward was the reason I bought a brand new dodge charger from their dealership last year And all of my 45 years of car buying experience I have never felt more comfortable doing business with a dealership that Executive Dodge jeep ram of Wallingford. More
by Andrew Godek
Other Employees Tagged: Marie Kramkou, John Nguyen, CJ Smith, Ben Stone
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