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Mike Falconeri
Mike Falconeri at Executive Dodge Jeep RAM

Mike Falconeri | Page 7

Service Advisor

Executive Dodge Jeep RAM

406 S Orchard St
Wallingford, CT 06492

4.8
322 Reviews
4.8

322 Reviews

Write a Review

322 Reviews of Mike Falconeri

October 11, 2023

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Employee Rating

I really appreciate the service of the team at Executive Dodge, Jeep, Ram. They work to make ya visit a pleasant one... More

by Hemi
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Recommend Dealer
Yes
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Oct 12, 2023

Executive Dodge Jeep RAM responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Executive Dodge Jeep RAM. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

October 02, 2023

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Service was efficient and super easy to book. Friendly staff and comfortable waiting area. I like everything about this dealership. More

by HANNAHLINNELL
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Brennan , Hector Quinones

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Oct 03, 2023

Executive Dodge Jeep RAM responded

Thank you for taking the time to share your feedback with us. Hannah. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

October 02, 2023

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Best dealership to purchase your vehicle and service in and around Hartford. Service team is excellent with clear communication and professional. Great experience taking my Ram 1500. Mike Falconeri is exce More

by PHILLIPKUMAR
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Recommend Dealer
Yes
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Oct 03, 2023

Executive Dodge Jeep RAM responded

We are very happy to hear that Mike and the team provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

October 01, 2023

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It was a lot of back and forth and I felt it could of been better communication about the service of my vehicle but in the end it’s fixed More

by Rjbarnes
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Service Time
Service Communication
Recommend Dealer
Yes
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Oct 02, 2023

Executive Dodge Jeep RAM responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. We appreciate your business and hope you will give us another opportunity to serve you. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

October 01, 2023

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Employee Rating

Hector didn’t help me Mike falcaneri was a great service member it’s always a pleasure working with him More

by roses52971
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Recommend Dealer
Yes
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Oct 02, 2023

Executive Dodge Jeep RAM responded

Thank you for your review. We're glad to hear that Mike provided you with great customer service, and we hope to see you again! Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

September 27, 2023

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Great service, great communication. Easy to work with and very knowledgeable. I had a great experience More

by MAtt
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Daniel Brennan , Hector Quinones

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Sep 28, 2023

Executive Dodge Jeep RAM responded

Thanks, Matt, for sharing about your experience with Executive Dodge Jeep RAM. We appreciate your business and hope to see you again soon! Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

September 25, 2023

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Best service. Mike Falconeri makes sure that everything is taken care of in a timely fashion…he is never pushing any unnecessary service but at the same time, make More

by CUENCAESPANHA
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Workmanship
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Service Communication
Recommend Dealer
Yes
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Sep 26, 2023

Executive Dodge Jeep RAM responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Mike met your expectations. Thank you again for choosing Executive Dodge Jeep RAM, we look forward to having you as one of our valued customers for many more years to come! Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

September 23, 2023

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The service needed was well explained. The price seemed fair. The repair was completed well before the time quoted. Mike also stayed past closing time to finish up my paperwork. I'm glad I More

by anthonyscata
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Recommend Dealer
Yes
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Sep 25, 2023

Executive Dodge Jeep RAM responded

Thank you, Anthony! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Executive Dodge Jeep RAM. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

September 23, 2023

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I feel they really work with the customer , they go over the details of the service or problem . Mike Falconeri is an asset to Executive. He goes out of his way for customer satisfaction! More

by rockydog0831
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 25, 2023

Executive Dodge Jeep RAM responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Mike here at Executive Dodge Jeep RAM. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

September 17, 2023

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Pleasant staff that is knowledgeable, reliable and always easy to deal with. I’ve never been disappointed More

by dvegliante
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Brennan , Evie Reyes

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Sep 18, 2023

Executive Dodge Jeep RAM responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Executive Dodge Jeep RAM, we look forward to having you as a valued customer for many years to come! Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

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