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Mike Falconeri
Mike Falconeri at Executive Dodge Jeep RAM

Mike Falconeri | Page 6

Service Advisor

Executive Dodge Jeep RAM

406 S Orchard St
Wallingford, CT 06492

4.9
315 Reviews
4.9

315 Reviews

Write a Review

315 Reviews of Mike Falconeri

October 17, 2023

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Employee Rating

I use this dealership for all my service. I have found them to have satisfactory service, except for the last service received. The visit was not to my satisfaction. Vehicle was in the whole More

by den
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Daniel Brennan , Hector Quinones

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Oct 17, 2023

Executive Dodge Jeep RAM responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional experience. We never like seeing that our service didn’t meet the standards customers have come to expect, but reviews like this help us improve. Please reach out to me directly to get this resolved. My direct line is 2036786608. Thank you!

October 12, 2023

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Employee Rating

Great place to get your car fixed! They are on time and very courteous. Would recommend. 5 stars. More

by christine.radawiec
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Brennan , Hector Quinones

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Oct 13, 2023

Executive Dodge Jeep RAM responded

Thank you for taking the time to share your feedback with us, Christine. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

October 12, 2023

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The staff at Executive Jeep service department in Wallingford are always very helpful and knowledgeable. More

by TJ
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Service Time
Service Communication
Recommend Dealer
Yes
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Oct 12, 2023

Executive Dodge Jeep RAM responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

October 11, 2023

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Employee Rating

I really appreciate the service of the team at Executive Dodge, Jeep, Ram. They work to make ya visit a pleasant one... More

by Hemi
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Workmanship
Service Time
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Recommend Dealer
Yes
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Oct 12, 2023

Executive Dodge Jeep RAM responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Executive Dodge Jeep RAM. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

October 02, 2023

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Employee Rating

Service was efficient and super easy to book. Friendly staff and comfortable waiting area. I like everything about this dealership. More

by HANNAHLINNELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Brennan , Hector Quinones

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Oct 03, 2023

Executive Dodge Jeep RAM responded

Thank you for taking the time to share your feedback with us. Hannah. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

October 02, 2023

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Best dealership to purchase your vehicle and service in and around Hartford. Service team is excellent with clear communication and professional. Great experience taking my Ram 1500. Mike Falconeri is exce More

by PHILLIPKUMAR
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
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Oct 03, 2023

Executive Dodge Jeep RAM responded

We are very happy to hear that Mike and the team provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

October 01, 2023

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It was a lot of back and forth and I felt it could of been better communication about the service of my vehicle but in the end it’s fixed More

by Rjbarnes
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Service Time
Service Communication
Recommend Dealer
Yes
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Oct 02, 2023

Executive Dodge Jeep RAM responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. We appreciate your business and hope you will give us another opportunity to serve you. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

October 01, 2023

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Employee Rating

Hector didn’t help me Mike falcaneri was a great service member it’s always a pleasure working with him More

by roses52971
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 02, 2023

Executive Dodge Jeep RAM responded

Thank you for your review. We're glad to hear that Mike provided you with great customer service, and we hope to see you again! Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

September 27, 2023

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Great service, great communication. Easy to work with and very knowledgeable. I had a great experience More

by MAtt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Brennan , Hector Quinones

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Sep 28, 2023

Executive Dodge Jeep RAM responded

Thanks, Matt, for sharing about your experience with Executive Dodge Jeep RAM. We appreciate your business and hope to see you again soon! Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

September 25, 2023

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Employee Rating

Best service. Mike Falconeri makes sure that everything is taken care of in a timely fashion…he is never pushing any unnecessary service but at the same time, make More

by CUENCAESPANHA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 26, 2023

Executive Dodge Jeep RAM responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Mike met your expectations. Thank you again for choosing Executive Dodge Jeep RAM, we look forward to having you as one of our valued customers for many more years to come! Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

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