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Mike Falconeri
Mike Falconeri at Executive Dodge Jeep RAM

Mike Falconeri | Page 9

Service Advisor

Executive Dodge Jeep RAM

406 S Orchard St
Wallingford, CT 06492

4.9
328 Reviews
4.9

328 Reviews

Write a Review

328 Reviews of Mike Falconeri

September 12, 2023

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Employee Rating

Mike in service is awesome. I would recommend anyone to go get their car serviced there! More

by MARKZURLIs
Recommend Dealer
Yes

Other Employees Tagged: Daniel Brennan , Hector Quinones

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Sep 13, 2023

Executive Dodge Jeep RAM responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Mike and our team, and we look forward to working with you again. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

September 11, 2023

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Staff was very friendly, and got my car back to me in a shorter time than expected! Thank you for the kind service! More

by tararuckus1279
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Recommend Dealer
Yes
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Sep 12, 2023

Executive Dodge Jeep RAM responded

Thank you so much for your excellent review, Tara! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Executive Dodge Jeep RAM to be a positive one. Please don't hesitate to reach out if you need anything else. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

September 10, 2023

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People were very friendly and got me in as soon as possible. It was ready when promised. More

by LILDEB4901
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Service Communication
Recommend Dealer
Yes
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Sep 10, 2023

Executive Dodge Jeep RAM responded

Thanks for sharing your thoughts about your experience with Executive Dodge Jeep RAM. We appreciate your business and hope to see you again soon! Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

September 07, 2023

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I appreciate your service; As an out of towner you assisted me when I needed help and got me back on the road. Thank you for responding to my request for immediate assistance and thanks for quality se More

by jalin98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 08, 2023

Executive Dodge Jeep RAM responded

Thanks for sharing about your experience with Executive Dodge Jeep RAM. We appreciate your business and hope to see you again soon! Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

September 07, 2023

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From making the appointment to the actual service, I have never had a better experience. Everyone were so curious and eager to help. They ever found a recall and fixed it that day. The cost to have two fobs More

by marine2020mom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Brennan , Hector Quinones

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Sep 08, 2023

Executive Dodge Jeep RAM responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Executive Dodge Jeep RAM, we look forward to having you as one of our valued customers for many more years to come! Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

September 06, 2023

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The dealership went above and beyond when my warranty didn’t want to pay for a service clearly listed in the warranty document. At their expense, I was given a loaner to use until the warranty issue was More

by CONSOLIDATEDELECTRIC
Recommend Dealer
Yes
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Sep 07, 2023

Executive Dodge Jeep RAM responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Mike and our team, and we look forward to working with you again. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

September 05, 2023

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Employee Rating

Excellent service department. Need to connect with CarFax system to update records. This way people do not have to do it manually. More

by GPEREZ44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Brennan , Hector Quinones

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Sep 06, 2023

Executive Dodge Jeep RAM responded

Thanks for sharing about your experience with Executive Dodge Jeep RAM. We appreciate your business and hope to see you again soon! Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

August 31, 2023

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Employee Rating

Service department was really helpful in diagnosing my jeep. They gave me an estimate as well as advice and I really appreciated it! More

by Ashleyrod27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Brennan , Hector Quinones

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Aug 31, 2023

Executive Dodge Jeep RAM responded

Ashley, Thanks for sharing about your serivce experience with Executive Dodge Jeep RAM. We appreciate your business and hope to see you again soon! Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

August 31, 2023

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Very helpful and worked with me to find the problem. Will definitely use your services again. More

by bigstan033
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Brennan , Hector Quinones

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Aug 31, 2023

Executive Dodge Jeep RAM responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

August 31, 2023

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Great place always quality work. Never keep you waiting long. Very good with keeping you updated on progress. More

by Andersoncb383
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 31, 2023

Executive Dodge Jeep RAM responded

We are very happy to hear Mike provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

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