Mike Ferrett | Page 10
Used Car Sales
Victory Toyota of Brook Park
13775 Brookpark Road
Brook Park, OH 44142
Move to Cleveland from England 15 years ago and have worked at Metro for about 12 those. I've worked in the used car department for 6 years now and I’m well versed in our inventory and dealership process. I Have a very high level of customer service and try and respect every customer's time. I’m happy to help with any used car inquiries you may have. Cheers.
Read moreDealership Experience
19 yrs, 1 mo
Industry Experience
22 yrs, 2 mos
Languages Spoken
English
288 Reviews
Write a Review288 Reviews of Mike Ferrett
January 06, 2023
It was a welcome and refreshing experience I received shopping at this dealership. “English” in the used car department was great, as well as Ryan in finance. Not your typical car dealership 5 stars !!! shopping at this dealership. “English” in the used car department was great, as well as Ryan in finance. Not your typical car dealership 5 stars !!! More
Other Employees Tagged: Ryan Schneider
January 06, 2023
Best experience. Everyone was very nice and patience. Wouldn’t recommend no one else. Ask for Mike Ferret. Trust me. You’re in great hands. Everyone was very nice and patience. Wouldn’t recommend no one else. Ask for Mike Ferret. Trust me. You’re in great hands. More
Other Employees Tagged: Ryan Schneider
January 04, 2023
Straight forward. Relaxed atmosphere. Salesperson let the product speak for itself. They let the car sell itself and were not forceful/pushy. Very pleasant experience Relaxed atmosphere. Salesperson let the product speak for itself. They let the car sell itself and were not forceful/pushy. Very pleasant experience and different from other car dealerships. More
Other Employees Tagged: Bob Albright
January 04, 2023
Mike is my "Go To" guy at Metro ever since he helped me virtually purchase a Camry during the pandemic. His diligence and dedication to client service brought me back to him just last week when my desire w virtually purchase a Camry during the pandemic. His diligence and dedication to client service brought me back to him just last week when my desire was to trade in my Camry for an upgraded RAV4, wherein Mike yet again gave my goal top priority. All I had to do was show up for the test drive and in no time, he had me signing papers with Ryan and by closing time, the vehicle I dreamt of driving was mine. Most important to note especially in today's workforce, while many salespeople these days are done helping customers once the papers are signed, Mike graciously dedicated a good deal of his time to walk me through the dashboard functions, synced my phone, etc. He is truly an asset to both Metro Toyota and their customers. I purchased my very 1st car from Metro back in the 80's ... and hope to continue being their customer for years to come. More
Other Employees Tagged: Ryan Schneider
January 03, 2023
Found the perfect certified car for our daughter. Everyone was kind, thorough and knowledgeable. It was a great experience. Everyone was kind, thorough and knowledgeable. It was a great experience. More
Other Employees Tagged: Ryan Schneider , Christopher Lombardo
December 31, 2022
Thank you for the smooth process of purchasing my first car. It was quite the process with all the hoops that we jumped through. Thank you to Mike Ferret and Ryan for making it possible. Drove from Wis car. It was quite the process with all the hoops that we jumped through. Thank you to Mike Ferret and Ryan for making it possible. Drove from Wisconsin, left with a very satisfied experience. Look no further for a honest, patient, hard working salesman. You are in good hands with Mike. Cheers mate! Ryan in the finance dept was very helpful and very nice. He broke everything down and explained it in the terms so people would truly understand it. Thank you Metro Toyota for having great people to work with and represent you as a dealer. More
Other Employees Tagged: Ryan Schneider
December 20, 2022
Bob and Mike were amazing! The process was quick and easy and everyone here is so nice. I would definitely recommend. The process was quick and easy and everyone here is so nice. I would definitely recommend. More
Other Employees Tagged: Jeremy McClish, Bob Albright
November 24, 2022
Mike was very helpful and got us in and out with no issues. And they had the car detailed and ready to go as soon as we were done with all of the paperwork. issues. And they had the car detailed and ready to go as soon as we were done with all of the paperwork. More
Other Employees Tagged: Bob Albright

