Mike Ferrett | Page 9
Used Car Sales
Victory Toyota of Brook Park
13775 Brookpark Road
Brook Park, OH 44142
Move to Cleveland from England 15 years ago and have worked at Metro for about 12 those. I've worked in the used car department for 6 years now and I’m well versed in our inventory and dealership process. I Have a very high level of customer service and try and respect every customer's time. I’m happy to help with any used car inquiries you may have. Cheers.
Read moreDealership Experience
19 yrs, 1 mo
Industry Experience
22 yrs, 2 mos
Languages Spoken
English
288 Reviews
Write a Review288 Reviews of Mike Ferrett
January 30, 2023
Metro Toyota made this a very easy and pleasant buying experience. I would definitely recommend Mike to my friends. Bob in finance was helpful as well! experience. I would definitely recommend Mike to my friends. Bob in finance was helpful as well! More
Other Employees Tagged: Bob Albright, Chad Higgins
January 29, 2023
Metro always has the best inventory around. They can be relied upon for great customer service. We’ve recommended Metro to family members who have also been pleased using Metro Toyota. They can be relied upon for great customer service. We’ve recommended Metro to family members who have also been pleased using Metro Toyota. More
January 25, 2023
Very pleased with the service I got at Toyota! Ryan and Mike were great! Both went above and beyond to help me with my purchase !! Ryan and Mike were great! Both went above and beyond to help me with my purchase !! More
Other Employees Tagged: Ryan Schneider
January 23, 2023
Michael has always been extremely helpful and he’s one of the reasons we chose and refer our friends and family to Metro Toyota! Excellent service with a respectful, personal interest in our needs. Michael the reasons we chose and refer our friends and family to Metro Toyota! Excellent service with a respectful, personal interest in our needs. Michael is an asset to your team! More
January 20, 2023
Everybody was great to deal with, it was the best experience I have had at a car dealership and the next vehicle purchase i will try to do at metro Toyota. experience I have had at a car dealership and the next vehicle purchase i will try to do at metro Toyota. More
Other Employees Tagged: Aaron Andrews, Jim Greenfield, Sam Ibrahim, Ryan Schneider, Terry Jelleson , Edgar Arevalo, Gary "CAP" Capper, Christopher Lombardo
January 20, 2023
Dealership very friendly in service and particularly in Sales. I have purchased my last 5 cars there. Mike Ferrett in used car sales is very knowledgeable and helpful in purchasing certified used Toyotas. Sales. I have purchased my last 5 cars there. Mike Ferrett in used car sales is very knowledgeable and helpful in purchasing certified used Toyotas. Service Department recognize older customers and provide helpful analysis of service work needed. More
January 17, 2023
Michael Ferret was very friendly and helpful. I did not feel pressured. It was a pleasure to work with him. I would recommend this dealership. I did not feel pressured. It was a pleasure to work with him. I would recommend this dealership. More
Other Employees Tagged: Ryan Schneider
January 17, 2023
It was an absolute pleasure working with Mike Ferrett finalizing my auto purchase. He was incredibly kind, patient, explained the entire process, and made our experience really enjoyable. I appreciated w finalizing my auto purchase. He was incredibly kind, patient, explained the entire process, and made our experience really enjoyable. I appreciated working and interacting with him. More
Other Employees Tagged: Bob Albright, Chad Higgins
January 17, 2023
My daughter is leasing a car from Metro Toyota. She highly recommended them to me while I was in the market for a used car for my wife. Mike Ferrett was who I worked with to find a car and he was v She highly recommended them to me while I was in the market for a used car for my wife. Mike Ferrett was who I worked with to find a car and he was very helpful. I didn't feel like he was trying to sell me a car. Instead he was patient in introducing a few cars that fit might budget and I might be interested in. In the end I purchased a beautiful Ruby Red RAV 4 that my wife loves. It is perfect for her. He was also very patient in explaining all the controls in the car. All in all it was a very positive experience. My daughter was right in recommending Metro Toyota. I will do the same and make sure they look up Mike Ferrett to help them out. More
January 12, 2023
Metro appears to take care of their customers in a fair and polite manner. Third family purchase. and polite manner. Third family purchase. More
Other Employees Tagged: Aaron Andrews, Dawn Bell , Christopher Lombardo

