Mike Ferrett
Mike Ferrett at Victory Toyota of Brook Park

Mike Ferrett | Page 9

Used Car Sales

Victory Toyota of Brook Park

13775 Brookpark Road
Brook Park, OH 44142

Contact Me
5.0
288 Reviews

Move to Cleveland from England 15 years ago and have worked at Metro for about 12 those. I've worked in the used car department for 6 years now and I’m well versed in our inventory and dealership process. I Have a very high level of customer service and try and respect every customer's time. I’m happy to help with any used car inquiries you may have. Cheers.

Dealership Experience

19 yrs, 1 mo

Industry Experience

22 yrs, 2 mos

Languages Spoken

English English

5.0

288 Reviews

Write a Review

288 Reviews of Mike Ferrett

January 30, 2023

Dealership Rating
Employee Rating

Metro Toyota made this a very easy and pleasant buying experience. I would definitely recommend Mike to my friends. Bob in finance was helpful as well! More

by Maria B.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bob Albright, Chad Higgins

Jan 31, 2023

Victory Toyota of Brook Park responded

Maria, We agree Ramona is wonderful and we're grateful to have earned your trust. Thank you again for being a wonderful customer and please enjoy your new Toyota.

January 29, 2023

Dealership Rating
Employee Rating

Metro always has the best inventory around. They can be relied upon for great customer service. We’ve recommended Metro to family members who have also been pleased using Metro Toyota. More

by SMCPIC123
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Jan 31, 2023

Victory Toyota of Brook Park responded

That's great to hear, we love to see our customers happy here at Metro Toyota! Glad everyone gave you a good experience. Thank you for choosing our dealership and for the awesome review. Referrals are the best compliment, Thank You!

January 25, 2023

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Very pleased with the service I got at Toyota! Ryan and Mike were great! Both went above and beyond to help me with my purchase !! More

by MARITZA.LOPEZ91577
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ryan Schneider

Jan 28, 2023

Victory Toyota of Brook Park responded

We agree Mike and Ryan are wonderful and we're grateful to have earned your trust. Thank you again for being a wonderful customer and please enjoy your new Toyota.

January 23, 2023

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Employee Rating

Michael has always been extremely helpful and he’s one of the reasons we chose and refer our friends and family to Metro Toyota! Excellent service with a respectful, personal interest in our needs. Michael More

by Doug Siloy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 23, 2023

Victory Toyota of Brook Park responded

Doug, Thank you for the business, It wonderful to hear that you were treated so well. Mike works very hard to give you that 5 STAR experience and it shows. Please let us know if there is something else we can help you with. Safe travels on the road ahead!

January 20, 2023

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Everybody was great to deal with, it was the best experience I have had at a car dealership and the next vehicle purchase i will try to do at metro Toyota. More

by JAIL_DOGMWW
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Aaron Andrews, Jim Greenfield, Sam Ibrahim, Ryan Schneider, Terry Jelleson , Edgar Arevalo, Gary "CAP" Capper, Christopher Lombardo

Jan 23, 2023

Victory Toyota of Brook Park responded

Thank you for your feedback, That's great! We're so appreciative that you continue to trust us with your vehicle purchases. We hope to see you again in the future and please enjoy your new Toyota!

January 20, 2023

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Employee Rating

Dealership very friendly in service and particularly in Sales. I have purchased my last 5 cars there. Mike Ferrett in used car sales is very knowledgeable and helpful in purchasing certified used Toyotas. More

by JMBLEECE
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Jan 19, 2023

Victory Toyota of Brook Park responded

Thank you for your feedback, That's great! We're so appreciative that you continue to trust us with your vehicle purchases. We agree Mike is fantastic! We hope to see you again in the future and please enjoy your new Toyota!

January 17, 2023

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Employee Rating

Michael Ferret was very friendly and helpful. I did not feel pressured. It was a pleasure to work with him. I would recommend this dealership. More

by Lindakresak
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Ryan Schneider

Jan 18, 2023

Victory Toyota of Brook Park responded

Linda, Your recommendation of Mike and the team makes our day! Thank you for choosing Metro Toyota, it is gratifying to know that your purchase experience was so successful and pressure-free. Please enjoy your new car!

January 17, 2023

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Employee Rating

It was an absolute pleasure working with Mike Ferrett finalizing my auto purchase. He was incredibly kind, patient, explained the entire process, and made our experience really enjoyable. I appreciated w More

by Kevinpociask1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bob Albright, Chad Higgins

Jan 18, 2023

Victory Toyota of Brook Park responded

Kevin, Meeting and exceeding your expectations is always a top priority at Metro Toyota. We're glad to hear we made your purchase experience such a success, and the whole team here wishes you happy travels on the road ahead!

January 17, 2023

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Employee Rating

My daughter is leasing a car from Metro Toyota. She highly recommended them to me while I was in the market for a used car for my wife. Mike Ferrett was who I worked with to find a car and he was v More

by Cryptodynamics1005
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Jan 18, 2023

Victory Toyota of Brook Park responded

Congratulations on your car! We’re happy that you trusted us to help you with this big moment! We'll look forward to seeing you back now that you’re a part of our family! If you need anything at all please call Mike to give you a hand!

January 12, 2023

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Employee Rating

Metro appears to take care of their customers in a fair and polite manner. Third family purchase. More

by JANLHU9945
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Aaron Andrews, Dawn Bell , Christopher Lombardo

Jan 14, 2023

Victory Toyota of Brook Park responded

What an outstanding review! Aaron and the Metro team are proud to go the extra mile for our guests, and it's wonderful to hear that this is what keeps you loyal to our dealership. Thank you tremendously for your positive feedback, and we look forward to your next visit!

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