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Mike Ferrett
Mike Ferrett | Page 14
Used Car Sales
Victory Toyota of Brook Park
13775 Brookpark Road
Brook Park, OH 44142
288 Reviews
Move to Cleveland from England 15 years ago and have worked at Metro for about 12 those. I've worked in the used car department for 6 years now and I’m well versed in our inventory and dealership process. I Have a very high level of customer service and try and respect every customer's time. I’m happy to help with any used car inquiries you may have. Cheers.
Read moreDealership Experience
19 yrs, 1 mo
Industry Experience
22 yrs, 2 mos
Languages Spoken
English
288 Reviews
Write a Review
288 Reviews of Mike Ferrett
June 11, 2022
Dan and Cap were great! Cap had so much knowledge about the vehicle and they both always had a smile on their faces ready to help! Cap had so much knowledge about the vehicle and they both always had a smile on their faces ready to help! More
by Krystallynn923
Verified CustomerOther Employees Tagged: Craig Budziak, Gary "CAP" Capper, Dan Schneider
June 07, 2022
I dealt with Mike in used cars. It was a good experience with no high pressure sales tactics. Although in this day and age there is no room for negotiation, I still feel I received It was a good experience with no high pressure sales tactics. Although in this day and age there is no room for negotiation, I still feel I received a fair price with no markup like other dealerships. I will definitely be back to purchase other vehicles. Being family owned and operated is a great deal for the customers. More
by Carlos Medina
Other Employees Tagged: Bob Albright
May 23, 2022
Mike was absolutely fantastic! He was able to get me approved from at least two creditors and he got my payment lower to what I originally thought! I had to find a car quickly and He was able to get me approved from at least two creditors and he got my payment lower to what I originally thought! I had to find a car quickly and he put me at ease and got me approved in no time! More
by Tara
Other Employees Tagged: Craig Budziak
May 23, 2022
Mike made the whole experience smooth and efficient. He listened well to what I was looking for and showed me several choice. Mike anticpated well my questions and made the buying process pleasant. Th He listened well to what I was looking for and showed me several choice. Mike anticpated well my questions and made the buying process pleasant. Thank you to Ryan Schneider who make the finance process professional and efficient. Ryan knows the process and closing documentation process very well. More
by Lwhelan155
Other Employees Tagged: Ryan Schneider
May 23, 2022
Mike was very helpful and a pleasure to deal with. I would strongly recommend him to my friends and family. I would strongly recommend him to my friends and family. More
by Statwaves
Other Employees Tagged: Bob Albright
May 23, 2022
Professional, efficient, knowledgable on all vehicles, customer service was their first priority. I only shop metro toyota customer service was their first priority. I only shop metro toyota More
by timothybenedict91
Other Employees Tagged: Barry Greenfield
May 21, 2022
I purchased a vehicle from this car dealership and my experience was what customer service should be at all car lots, professional, courteous, polite. I highly recommend this place of business! experience was what customer service should be at all car lots, professional, courteous, polite. I highly recommend this place of business! More
by VOTECAP
Other Employees Tagged: Craig Budziak
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