Mike Ferrett
Mike Ferrett at Victory Toyota of Brook Park

Mike Ferrett | Page 16

Used Car Sales

Victory Toyota of Brook Park

13775 Brookpark Road
Brook Park, OH 44142

Contact Me
5.0
288 Reviews

Move to Cleveland from England 15 years ago and have worked at Metro for about 12 those. I've worked in the used car department for 6 years now and I’m well versed in our inventory and dealership process. I Have a very high level of customer service and try and respect every customer's time. I’m happy to help with any used car inquiries you may have. Cheers.

Dealership Experience

19 yrs, 1 mo

Industry Experience

22 yrs, 2 mos

Languages Spoken

English English

5.0

288 Reviews

Write a Review

288 Reviews of Mike Ferrett

February 20, 2022

Dealership Rating
Employee Rating

Best greeting and helpful and they did help me a lots during my visit thankyou More

by Tamimmar
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Edgar Arevalo, Craig Budziak

Feb 21, 2022

Victory Toyota of Brook Park responded

This is the exact experience we strive for every day! Thank you for coming in and for your business. - Metro Toyota Customer Care Team

February 04, 2022

Dealership Rating
Employee Rating

Mike was really a great help and quickly got my paper work done so I could get in and get out. Both he and the “paperwork “ guy were really nice and professional More

by Neko76
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Craig Budziak

Feb 07, 2022

Victory Toyota of Brook Park responded

Thank you for stopping in and sharing your experience. Mike Ferrett loved working with you and so did our team. See you next time! - Metro Toyota Customer Care Team

February 03, 2022

Dealership Rating
Employee Rating

Friendly and great options. Found the car I was looking for and didn’t feel pressured More

by Surakamr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Feb 07, 2022

Victory Toyota of Brook Park responded

Thank you for stopping in and your kind words. Come back any time and enjoy your new ride! - Metro Toyota Customer Care Team

January 21, 2022

Dealership Rating
Employee Rating

Very clean well run place to buy a car, people are all friendly and nice. More

by mpfsr69
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robert Saponari

Jan 24, 2022

Victory Toyota of Brook Park responded

Thank you for your kind words and business! Come back any time and have a great day. - Metro Toyota Customer Care Team

December 03, 2021

Dealership Rating
Employee Rating

Second vehicle I purchased from them in a year. Had such a great experience with the first, was an easy choice to go back. Traveled nearly two hours, but was WELL worth it. More

by GRC
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Aaron Andrews

Dec 06, 2021

Victory Toyota of Brook Park responded

Thank you for your kind words and business! Come back any time and have a great day. - Metro Toyota Customer Care Team

November 18, 2021

Dealership Rating
Employee Rating

Everyone at Metro was so nice and made the process of buying easy and efficient! Mike was really nice, answered all my questions! More

by sara
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ryan Schneider

Nov 19, 2021

Victory Toyota of Brook Park responded

This is the exact experience we strive for every day! Thank you for coming in and for your business. - Metro Toyota Customer Care Team

November 18, 2021

Dealership Rating
Employee Rating

I would recommend Metro Toyota to any person who is in the market for a vehicle. Friendly and Personal Service is an over used Slogan. The difference is Metro Toyota deliver. Terry was great, helpful More

by bill.schaefer
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ryan Schneider, Terry Jelleson

Nov 18, 2021

Victory Toyota of Brook Park responded

Thank you for your kind words and business! Come back any time and have a great day. - Metro Toyota Customer Care Team

November 03, 2021

Dealership Rating
Employee Rating

The dealership was clean and accommodating. The salesperson, Mike Ferrett, was friendly and hospitable. In addition, he answered all our questions Any concerns and reasonable requests, he sought to More

by FREMAR1983
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Christopher Lombardo

Nov 04, 2021

Victory Toyota of Brook Park responded

This is the exact experience we strive for every day! Thank you for coming in and for your business. - Metro Toyota Customer Care Team

November 03, 2021

Dealership Rating
Employee Rating

I think the service department is overpriced as is every dealership but I had a good experience with mike in purchasing my used car. More

by williamonica0214
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Craig Budziak

Nov 04, 2021

Victory Toyota of Brook Park responded

Thank you for your kind words and business! Come back any time and have a great day. - Metro Toyota Customer Care Team

October 26, 2021

Dealership Rating
Employee Rating

Fantastic experience shopping with Metro Toyota. Very polite and helpful staff I will definitely shop here again. More

by Steeg0159
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Oct 27, 2021

Victory Toyota of Brook Park responded

Thank you for your kind words and business! Come back any time and have a great day. - Metro Toyota Customer Care Team

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