Mike Ferrett
Mike Ferrett at Victory Toyota of Brook Park

Mike Ferrett | Page 17

Used Car Sales

Victory Toyota of Brook Park

13775 Brookpark Road
Brook Park, OH 44142

Contact Me
5.0
288 Reviews

Move to Cleveland from England 15 years ago and have worked at Metro for about 12 those. I've worked in the used car department for 6 years now and I’m well versed in our inventory and dealership process. I Have a very high level of customer service and try and respect every customer's time. I’m happy to help with any used car inquiries you may have. Cheers.

Dealership Experience

19 yrs, 1 mo

Industry Experience

22 yrs, 2 mos

Languages Spoken

English English

5.0

288 Reviews

Write a Review

288 Reviews of Mike Ferrett

October 25, 2021

Dealership Rating
Employee Rating

Mike was very helpful and had answers to any questions we had! This was one of the best experiences we’ve had at a Dealership. Thank you again! More

by acdavison14
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bob Albright

Oct 27, 2021

Victory Toyota of Brook Park responded

Thank you for your kind words and business! Come back any time and have a great day. - Metro Toyota Customer Care Team

October 25, 2021

Dealership Rating
Employee Rating

I’ve been purchasing or leasing my cars from Metro Toyota since I was 19 and I’ve always had a great experience. They take the time to go over everything with you and still get you out on the road as quickly More

by Kathy Mariner
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chad Higgins

Oct 27, 2021

Victory Toyota of Brook Park responded

Thank you for your kind words and business! Come back any time and have a great day. - Metro Toyota Customer Care Team

October 11, 2021

Dealership Rating
Employee Rating

Mike Ferrett helped make this experience enjoyable. He was super knowledgeable and kept things simple and smooth. Everyone else at the dealership was also very nice and helpful. More

by MORGANJSTHOMPSON
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bob Albright

Oct 12, 2021

Victory Toyota of Brook Park responded

Thank you for your kind words and business! Come back any time and have a great day. - Metro Toyota Customer Care Team

October 11, 2021

Dealership Rating
Employee Rating

Ramona was very very helpful and professional. She answered calls and texts promptly. I will use metro Toyota again More

by emhadrew
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Oct 11, 2021

emhadrew responded

Thanks Toyota and everyone involved with my purchase. I love the car. Will recommend you to my family

October 07, 2021

Dealership Rating
Employee Rating

Great sales staff. NICE and clean Great location Good service staff. Good selection of vehicles More

by BZACC1780
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Oct 11, 2021

Victory Toyota of Brook Park responded

This is the exact experience we strive for every day! Thank you for coming in and for your business. - Metro Toyota Customer Care Team

September 11, 2021

Dealership Rating
Employee Rating

Mike was awesome straight to the point no games or tactics honestly car salesmen can learn from this guy made me and the wife feel real comfortable glad we pick this dealership and glad mike and Bob w More

by KenX2
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bob Albright

Sep 14, 2021

Victory Toyota of Brook Park responded

Thank you for stopping in and sharing your experience. Mike Ferrett loved working with you and so did our team. We love the photo! See you next time! - Metro Toyota Customer Care Team

August 18, 2021

Dealership Rating
Employee Rating

Mike and everyone that i came in contact with very professional and very knowledgeable, i was very happy with my experience at Metro Toyota, i will recommend them to my friends and family! More

by Bob Roach
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Craig Budziak

Aug 20, 2021

Victory Toyota of Brook Park responded

Thank you for your kind words and business! Come back any time and have a great day. - Metro Toyota Customer Care Team

August 11, 2021

Dealership Rating
Employee Rating

It was a pleasant car buying experience there was no pressure Mike was knowledgeable and easy to work with I would recommend this dealership two friends looking to buy A new or used car More

by Ponyboy
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bob Albright

Aug 11, 2021

Victory Toyota of Brook Park responded

Thank you for your kind words and business! Come back any time and have a great day. - Metro Toyota Customer Care Team

August 10, 2021

Dealership Rating
Employee Rating

Another great experience at Metro Toyota. mike Ferrett treated us well and made the entire buying experience smooth. Sometimes car shopping can be frustrating but not at metro. Dan the used car manager ha More

by jjohntrunzo
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dan Schneider

Aug 10, 2021

Victory Toyota of Brook Park responded

Thank you for your kind words and business! Come back any time and have a great day. - Metro Toyota Customer Care Team

August 03, 2021

Dealership Rating
Employee Rating

Our experience was great. The people we dealt with were extremely pleasant and very accommodating. The dealership had the used car we purchased looking great. They were very detail oriented. Overall, we ar More

by sajask
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ryan Schneider , Dan Schneider

Aug 04, 2021

Victory Toyota of Brook Park responded

This is the exact experience we strive for every day! Thank you for coming in and your business. - Metro Toyota Customer Care Team

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