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Mike Ferrett
Mike Ferrett | Page 19
Used Car Sales
Victory Toyota of Brook Park
13775 Brookpark Road
Brook Park, OH 44142
288 Reviews
Move to Cleveland from England 15 years ago and have worked at Metro for about 12 those. I've worked in the used car department for 6 years now and I’m well versed in our inventory and dealership process. I Have a very high level of customer service and try and respect every customer's time. I’m happy to help with any used car inquiries you may have. Cheers.
Read moreDealership Experience
19 yrs, 1 mo
Industry Experience
22 yrs, 2 mos
Languages Spoken
English
288 Reviews
Write a Review
288 Reviews of Mike Ferrett
June 10, 2021
I honestly had one of the friendliest person name Michael. He was so helpful and answer questions that I didn’t know the answer too. I highly recommend Metro Toyota. I fell in love with my Jeep. Michael. He was so helpful and answer questions that I didn’t know the answer too. I highly recommend Metro Toyota. I fell in love with my Jeep. More
by christinebownauth
June 04, 2021
Mike was so nice and polite. He greeted me soon as I walked in. Helped me find the car I was looking for with no hesitation. I would highly recommend Metro Toyota to anyone. They will work with you. I l walked in. Helped me find the car I was looking for with no hesitation. I would highly recommend Metro Toyota to anyone. They will work with you. I love my car. Ask for Mike Ferrett he won’t disappoint you. More
by DeidraS
June 02, 2021
After reluctantly resorting to a nationwide search, I finally found the right 4runner for our family. I chatted with Mike Ferret a few times. He was very helpful and provided the details and additional p finally found the right 4runner for our family. I chatted with Mike Ferret a few times. He was very helpful and provided the details and additional photos I needed to move forward. Great car. Great price. Great service. It was worth my time to fly across the country then road trip home. 5 stars. Legit. Prior to making the decision, I made contact with a few other dealers on similar cars at a similar price. The deals were fake every time. "Oh darn, it looks like we JUST sold it" was what I heard time and again. Metro did not play the bait and switch game. The car was there and it was exactly as described. More
by Colorado Mike
Verified CustomerOther Employees Tagged: Ryan Schneider
May 25, 2021
Mike Ferrett was extremely helpful, informative, kind, and friendly. He quoted an estimate for the price of a used Toyota before it had been evaluated and stuck with that price, even though it was valued and friendly. He quoted an estimate for the price of a used Toyota before it had been evaluated and stuck with that price, even though it was valued higher. He kept me right in my budget for a car. The financing process went smoothly and quickly. More
by brown.alexis365
Other Employees Tagged: Craig Budziak
May 24, 2021
The people are very couteous and professional. Mike and Scott Edreff made our buying experience a pleasure. I would recommend Metro Toyota to my friends. Scott Edreff made our buying experience a pleasure. I would recommend Metro Toyota to my friends. More
by QX50
Other Employees Tagged: Craig Budziak, Scott Edreff (5 stars)
May 24, 2021
Had such a good experience with Mike F. Coming from out of state was super nerve wrecking making such a big purchase on something I’d never seen in person. Mike was very accommodating with pictures and the of state was super nerve wrecking making such a big purchase on something I’d never seen in person. Mike was very accommodating with pictures and the cool frame camera. Closing was quick and seamless. Def would recommend. More
by Brittany.hood87
May 21, 2021
Mike “English” was very helpful when picking out my car. I appreciate it! Ryan was also pleasant and helpful in finance. Thank you both for everything! I appreciate it! Ryan was also pleasant and helpful in finance. Thank you both for everything! More
by KCODDING
Other Employees Tagged: Ryan Schneider
May 15, 2021
We had a great car buying experience again from Metro Toyota and Mike Ferrett was very knowledgeable about the features on our RAV 4. Bob Albright in Finance explained all the paperwork that we signed an Toyota and Mike Ferrett was very knowledgeable about the features on our RAV 4. Bob Albright in Finance explained all the paperwork that we signed and answered the few questions that we had. We were so satisfied we brought a family member in to buy a Corolla the next week. We were even able to visit with Chad Higgins our previous salesman. Keep up the good work Metro Toyota! More
by MBIELEK
Other Employees Tagged: Bob Albright, Chad Higgins
May 14, 2021
As a new buyer I was so nervous. Mike made the process painless and easy. Thank you mike I'm so happy with my purchase! painless and easy. Thank you mike I'm so happy with my purchase! More
by Heather
Other Employees Tagged: Bob Albright
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