Mike Ferrett
Mike Ferrett at Victory Toyota of Brook Park

Mike Ferrett | Page 20

Used Car Sales

Victory Toyota of Brook Park

13775 Brookpark Road
Brook Park, OH 44142

Contact Me
5.0
288 Reviews

Move to Cleveland from England 15 years ago and have worked at Metro for about 12 those. I've worked in the used car department for 6 years now and I’m well versed in our inventory and dealership process. I Have a very high level of customer service and try and respect every customer's time. I’m happy to help with any used car inquiries you may have. Cheers.

Dealership Experience

19 yrs, 1 mo

Industry Experience

22 yrs, 2 mos

Languages Spoken

English English

5.0

288 Reviews

Write a Review

288 Reviews of Mike Ferrett

May 11, 2021

Dealership Rating
Employee Rating

Most Amazing place to work with the greatest place to buy .they're ubove 5 star I will never go anywhere else amazing team there. More

by Patski
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 13, 2021

Victory Toyota of Brook Park responded

BOOM! We can't ask for a better review than that, thank you. We appreciate your kind words and enjoy your new ride! - Metro Toyota Customer Care Team

May 06, 2021

Dealership Rating
Employee Rating

I feel the whole atmosphere was excellent, welcoming anyone who enters in without judgement. Mike has integrity and delivered exceptional customer service to me and will provide honesty to any serious b More

by Emeka I.
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Craig Budziak

May 13, 2021

Victory Toyota of Brook Park responded

Hi Emeka, Thank you for taking the time to share your experience with Metro Toyota and for your kind words about Mike Ferrett and Craig Budziak. You are right Mike has exceptional customer service and treats each customer with integrity. We are very pleased you had such a wonderful time. Let us know if you need anything. Stay safe and happy driving, Metro Toyota Customer Care Team

April 30, 2021

Dealership Rating
Employee Rating

Everything went smoothly, Mike was good... my only concern is the screen in my vehicle. The screen scramble after I plug my iPhone into the port to access the Apple Pay. How did they not know about th More

by Tee
Friendliness
Price
Recommend Dealer
Yes
May 03, 2021

Victory Toyota of Brook Park responded

Thank you for your business! - Metro Toyota Customer Care Team

April 28, 2021

Dealership Rating
Employee Rating

Mike Ferret was super informative and was extremely kind while helping me find a car! Will definitely look forward to doing business again in the future! Craig was also very helpful and informative discu More

by Priscillaflores662
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Craig Budziak

May 04, 2021

Victory Toyota of Brook Park responded

English Mike is the best! Thank you for your business and kind words. - Metro Toyota Customer Care Team

April 26, 2021

Dealership Rating
Employee Rating

Mike is great to work with. I would send family or friends to buy a car from him. He is helpful and easy going. Great experience. More

by omorphie33
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Apr 27, 2021

Victory Toyota of Brook Park responded

Thank you for choosing Metro Toyota and for sharing your great experience with Mike!

April 26, 2021

Dealership Rating
Employee Rating

Mike was a great salesman. He took care of everything and was awesome to work with. 2nd time buying a car from him and will be doing it again. Thanks Mike. More

by Lieglizeit
Recommend Dealer
Yes
Apr 27, 2021

Victory Toyota of Brook Park responded

Thank you for continuing to choose Mike and our dealership, we appreciate the opportunity to earn your business and look forward to doing so again!

April 19, 2021

Dealership Rating
Employee Rating

perfect customer service responds , they send me a reminder for my car maintenance . they are so flexible with the appts , and when i went their they took me write on time , the waiting time was perf More

by FARIDB737
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Aaron Andrews , Edgar Arevalo, Gary "CAP" Capper

Apr 19, 2021

Victory Toyota of Brook Park responded

Thank you for the great review and for continuing to trust our team with your vehicle!

Apr 20, 2021

FARIDB737 responded

great customer services

April 17, 2021

Dealership Rating
Employee Rating

My experience was great will recommend Mr. Ferret to friends and family members. Keep up the good work you made my day. Sincerely Happy buyer More

by CWKWAA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 20, 2021

Victory Toyota of Brook Park responded

We are happy that you had such a great experience and thank you for your business!

April 14, 2021

Dealership Rating
Employee Rating

Everyone was so friendly and helpful especially Mike (English). Mike went above and beyond to make me feel welcome, comfortable, and to get me into my dream car. More

by HOUSEWIFELAURIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chad Higgins

Apr 14, 2021

Victory Toyota of Brook Park responded

Thank you for stopping in and your awesome review!!! Mike is an amazing salesman but an even better human. Come back any time and enjoy your new ride! - Metro Toyota Customer Care Team

April 12, 2021

Dealership Rating
Employee Rating

Would be excellent although I never received all of the paperwork due to a new system being installed in the finance department. Mike Ferrett was a pleasure to deal with. No pressure whatsoever. More

by JERNICE49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 13, 2021

Victory Toyota of Brook Park responded

Thank you for your kind words about Mike Ferrett and for choosing Metro Toyota. Please reach out to Mike if you have additional concerns. Let us know if you need anything. Stay Safe and Happy Driving, Metro Toyota Customer Care Team

...
20
...

Dealership Inventory (254 Vehicles)

new 2026 Toyota Camry car, priced at $36,519
2026 Toyota Camry
new
Black exterior
Automatic
Front-wheel Drive
used 2000 Toyota Land Cruiser car, priced at $69,299
2000 Toyota Land Cruiser
used
Imperial Jade Mica exterior
Automatic
Four-wheel Drive
new 2026 Toyota Camry car, priced at $33,403
2026 Toyota Camry
new
Midnight Black Metallic exterior
Automatic
Front-wheel Drive
new 2026 Toyota Camry car, priced at $35,679
2026 Toyota Camry
new
Underground exterior
Automatic
Front-wheel Drive
used 2025 Toyota Camry car, priced at $25,304
2025 Toyota Camry
used
Underground exterior
Automatic
Front-wheel Drive
new 2026 Toyota Prius Plug-In Hybrid car, priced at $39,823
2026 Toyota Prius Plug-In Hybrid
new
Cutting Edge exterior
Automatic
Front-wheel Drive