Mike Ferrett | Page 26
Used Car Sales
Victory Toyota of Brook Park
13775 Brookpark Road
Brook Park, OH 44142
Move to Cleveland from England 15 years ago and have worked at Metro for about 12 those. I've worked in the used car department for 6 years now and I’m well versed in our inventory and dealership process. I Have a very high level of customer service and try and respect every customer's time. I’m happy to help with any used car inquiries you may have. Cheers.
Read moreDealership Experience
19 yrs, 1 mo
Industry Experience
22 yrs, 2 mos
Languages Spoken
English
288 Reviews
Write a Review288 Reviews of Mike Ferrett
July 19, 2019
new to us used car purchase We had a totaled out a Camry Hybrid to flood waters. We bought this car from Metro Toyota. 5 years later, we still received no pressure sales and serv We had a totaled out a Camry Hybrid to flood waters. We bought this car from Metro Toyota. 5 years later, we still received no pressure sales and service. I always took the Camry to Metro Toyota for any service needs (mostly maintenance and no real issue) and got exceptional service. I was rear ended last year with minor damage. The Metro Collision shop also had great service! I was thinking of checking out a Honda CRV, but never driven a Honda, so I at least I wanted to test drive one. Well, the salesperson at Honda acted like I was wasting his time when I asked to test drive one 3 times and got no literally response. It was no where near closing time either. Yet that salesman said the CRV was better then the RAV4. But not let us test drive one ? We left, drove straight to Metro Toyota and met Gary and he couldn't be any kinder. Thank you Metro Toyota! We love our new 2017 RAV4 XLE! More
Other Employees Tagged: Mike Hana , Gary "CAP" Capper
July 01, 2019
Used car Great dealer to deal with, emailed Back very promptly, sold at a very fair price. Would recommend this dealer to anyone looking for a used or new car. Great dealer to deal with, emailed Back very promptly, sold at a very fair price. Would recommend this dealer to anyone looking for a used or new car. More
Other Employees Tagged: Brad Barbee, Darlene Lambert, Dan Schneider
July 01, 2019
Great service Mike was my sales guy and he was very helpful got me in the vehicle i wanted at the price that i wanted! I’m very excited. Thanks again. Mike was my sales guy and he was very helpful got me in the vehicle i wanted at the price that i wanted! I’m very excited. Thanks again. More
June 18, 2019
Excellent knowledge, great attitudes, helpful, fun Great explanation of Certified Pre Owned program. Spent a ton of time with us. No pressure environment. Great people. Fair and reasonable. Fourth car Great explanation of Certified Pre Owned program. Spent a ton of time with us. No pressure environment. Great people. Fair and reasonable. Fourth car purchased here. Will come back. More
Other Employees Tagged: Barry Greenfield , RICK ZAMBRANA
May 15, 2019
Very friendly and easy to work with! Mike Ferrett was amazing. He found the car I was looking for 10 minutes when another Dealership could not find in 4 days. He went above when showing u Mike Ferrett was amazing. He found the car I was looking for 10 minutes when another Dealership could not find in 4 days. He went above when showing us all of the details of our new Rav 4. More
Other Employees Tagged: Michelle Layton
April 19, 2019
Experian was hung up and not applying a temporary lift Bob reviewed the problem I was getting into with Experian. He went to another creditor and got me the same terms as Toyota Finance's 3.9%, 60 months. Bob reviewed the problem I was getting into with Experian. He went to another creditor and got me the same terms as Toyota Finance's 3.9%, 60 months. I couldn't get out their fast enough to sign off and make it happen. Thanks Bob! More
Other Employees Tagged: Jeremy McClish, Bob Albright
April 19, 2019
Efficient, Fair, Friendly and convenient. This is my 5th new Toyota that I have gotten. Two were purchased and three were leased. This is the third time I have dealt with Mike Ferret. He is This is my 5th new Toyota that I have gotten. Two were purchased and three were leased. This is the third time I have dealt with Mike Ferret. He is one of the most understanding salesman I have ever dealt with and really the only person I want to deal with on the future. He addresses all of my concerns about making such a large decision and actually listens to me. He is so awesome that a certain someone for Father’s Day most likely will be getting a new Tacoma. Obviously while I was getting my new Highlander I derailed our conversation and started inquiring about trucks. He did not rush me or seem impatient by my doing this. Thank you!! I love my new ride! More
April 18, 2019
Well executed work and timely My newly purchased preowned certified '17 Rav4 Limited was scheduled for body side moldings. all was done well and I am pleased. There were some scuff My newly purchased preowned certified '17 Rav4 Limited was scheduled for body side moldings. all was done well and I am pleased. There were some scuffs from previous owner in the cargo area and they took care of them and I now cannot tell where they were. Nice attention to detail. More
Other Employees Tagged: Jeremy McClish, Bob Albright
March 28, 2019
Best Car Purchasing Experience Ever This was the best experience buying a car I have ever had. Mike made it all so easy. We came and looked at the car, test drove it, and worked out the This was the best experience buying a car I have ever had. Mike made it all so easy. We came and looked at the car, test drove it, and worked out the finances the same night. Two nights later I was driving home. Couldn't be happier. Mike made sure everything was taken care of. No stress, no pain, just easy and convenient. Fantastic! More
February 24, 2019
Good service Good deals, clear communicating, no surprises, professional and friendly. Gave me a coupon for $300 off the purchase price. I wanted to negotiate more Good deals, clear communicating, no surprises, professional and friendly. Gave me a coupon for $300 off the purchase price. I wanted to negotiate more but stated that was the limit. More

