Mike Ferrett
Mike Ferrett at Victory Toyota of Brook Park

Mike Ferrett | Page 26

Used Car Sales

Victory Toyota of Brook Park

13775 Brookpark Road
Brook Park, OH 44142

Contact Me
5.0
288 Reviews

Move to Cleveland from England 15 years ago and have worked at Metro for about 12 those. I've worked in the used car department for 6 years now and I’m well versed in our inventory and dealership process. I Have a very high level of customer service and try and respect every customer's time. I’m happy to help with any used car inquiries you may have. Cheers.

Dealership Experience

19 yrs, 1 mo

Industry Experience

22 yrs, 2 mos

Languages Spoken

English English

5.0

288 Reviews

Write a Review

288 Reviews of Mike Ferrett

July 19, 2019

Dealership Rating
Employee Rating

new to us used car purchase We had a totaled out a Camry Hybrid to flood waters. We bought this car from Metro Toyota. 5 years later, we still received no pressure sales and serv More

by Mariline T.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Hana , Gary "CAP" Capper

Jul 22, 2019

Victory Toyota of Brook Park responded

WOW!!! Thanks so much for your awesome review! We are delighted you had a great Used Car Sales experience and we appreciate you sharing it with us. Enjoy your 2017 RAV4 XLE and thanks again for choosing Metro Toyota.

July 01, 2019

Dealership Rating
Employee Rating

Used car Great dealer to deal with, emailed Back very promptly, sold at a very fair price. Would recommend this dealer to anyone looking for a used or new car. More

by 73CURTIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brad Barbee, Darlene Lambert, Dan Schneider

Jul 01, 2019

Victory Toyota of Brook Park responded

Thank you for your 5-star review! We appreciate your kind words for our Dealership.

July 01, 2019

Dealership Rating
Employee Rating

Great service Mike was my sales guy and he was very helpful got me in the vehicle i wanted at the price that i wanted! I’m very excited. Thanks again. More

by Eugenia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 01, 2019

Victory Toyota of Brook Park responded

Thank you, Eugenia! We are happy you had a great car buying experience! Mike is great to work with and we are delighted you feel the same. Thanks again for choosing Metro Toyota.

June 18, 2019

Dealership Rating
Employee Rating

Excellent knowledge, great attitudes, helpful, fun Great explanation of Certified Pre Owned program. Spent a ton of time with us. No pressure environment. Great people. Fair and reasonable. Fourth car More

by BARTSAUER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Barry Greenfield , RICK ZAMBRANA

Jun 19, 2019

Victory Toyota of Brook Park responded

Thank you for your outstanding, 5-star review! We appreciate your feedback. Thanks for choosing Metro Toyota again and again. Enjoy your new ride!

May 15, 2019

Dealership Rating
Employee Rating

Very friendly and easy to work with! Mike Ferrett was amazing. He found the car I was looking for 10 minutes when another Dealership could not find in 4 days. He went above when showing u More

by RayTraster
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michelle Layton

May 15, 2019

Victory Toyota of Brook Park responded

Thanks, Ray! We appreciate your kind words and outstanding review for Mike! Enjoy your new RAV4 and thanks again for choosing Metro Toyota!

April 19, 2019

Dealership Rating
Employee Rating

Experian was hung up and not applying a temporary lift Bob reviewed the problem I was getting into with Experian. He went to another creditor and got me the same terms as Toyota Finance's 3.9%, 60 months. More

by KENURBANEK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeremy McClish, Bob Albright

Apr 24, 2019

Victory Toyota of Brook Park responded

Thank you for your feedback! We are delighted to know everything went well at your visit!

April 19, 2019

Dealership Rating
Employee Rating

Efficient, Fair, Friendly and convenient. This is my 5th new Toyota that I have gotten. Two were purchased and three were leased. This is the third time I have dealt with Mike Ferret. He is More

by NMH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 24, 2019

Victory Toyota of Brook Park responded

WOW!!! Thank you, NMH! We appreciate your kind words for Mike and for our Dealership! Thank you for choosing Metro Toyota again and again. You rock! We are happy to know you are loving your new ride...enjoy!

April 18, 2019

Dealership Rating
Employee Rating

Well executed work and timely My newly purchased preowned certified '17 Rav4 Limited was scheduled for body side moldings. all was done well and I am pleased. There were some scuff More

by KENURBANEK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeremy McClish, Bob Albright

Apr 19, 2019

Victory Toyota of Brook Park responded

Thank you for your kind review! We appreciate your feedback and we are delighted you are happy with your RAV4. Thank you again for choosing Metro Toyota, you're the best!

March 28, 2019

Dealership Rating
Employee Rating

Best Car Purchasing Experience Ever This was the best experience buying a car I have ever had. Mike made it all so easy. We came and looked at the car, test drove it, and worked out the More

by thask00
Recommend Dealer
Yes
Mar 29, 2019

Victory Toyota of Brook Park responded

WOW! Thank you for your "Best Car Purchasing Experience Ever" Review! We appreciate your kind words and the 5-stars for Mike, he's great! Thanks again, you're the best!

February 24, 2019

Dealership Rating
Employee Rating

Good service Good deals, clear communicating, no surprises, professional and friendly. Gave me a coupon for $300 off the purchase price. I wanted to negotiate more More

by Rav4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 28, 2019

Victory Toyota of Brook Park responded

Thank you for your feedback! We appreciate you!

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