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Mike Ferrett
Mike Ferrett | Page 25
Used Car Sales
Victory Toyota of Brook Park
13775 Brookpark Road
Brook Park, OH 44142
288 Reviews
Move to Cleveland from England 15 years ago and have worked at Metro for about 12 those. I've worked in the used car department for 6 years now and I’m well versed in our inventory and dealership process. I Have a very high level of customer service and try and respect every customer's time. I’m happy to help with any used car inquiries you may have. Cheers.
Read moreDealership Experience
19 yrs, 1 mo
Industry Experience
22 yrs, 2 mos
Languages Spoken
English
288 Reviews
Write a Review
288 Reviews of Mike Ferrett
November 02, 2019
My new car experience Cap was very patient with us while we were deciding on our new vehicle. I had a 2007 Toyota Camry that I loved. We were in an accident that totaled my Cap was very patient with us while we were deciding on our new vehicle. I had a 2007 Toyota Camry that I loved. We were in an accident that totaled my car. I knew I wanted another Toyota, but this time a Rav4. I had a hard time deciding on which one I wanted. There was a large selection of certified used vehicles there. I drove three vehicles before my husband and I decided on one. Cap never became upset with us. It took at least four hours for me to decide on my purchase. He remained very pleasant throughout the entire process. He was very knowledgeable with the different features on each vehicle. I was very nervous about buying a new vehicle and he calmed my fears and answered all my questions. I would recommend him to all my friends. Karen Meadwell More
by karen meadwell
Other Employees Tagged: Bob Albright , Gary "CAP" Capper, Darlene Lambert
October 10, 2019
Amazing Mike is amazing he literally went above and beyond to make sure my needs were met and was able to get me into something I loved and affordable! I will Mike is amazing he literally went above and beyond to make sure my needs were met and was able to get me into something I loved and affordable! I will definitely continue to go to him in the future. More
by Virginia2121
September 21, 2019
Mike was great. Great experience. Our saleman Mike was great. I feel we got a nice 1 owner car for a fare price. I even discovered an online $300 coupon and that was Great experience. Our saleman Mike was great. I feel we got a nice 1 owner car for a fare price. I even discovered an online $300 coupon and that was honored. I recommand Metro Toyota More
by Tom rook
September 15, 2019
Wait time Waiting an 1 hour and 20 minutes to get your tires rotated and fluids checked seems like a long time when you have an appointment. Waiting an 1 hour and 20 minutes to get your tires rotated and fluids checked seems like a long time when you have an appointment. More
by woodwardcharlie
Verified CustomerOther Employees Tagged: Aaron Andrews, Jim Greenfield , Edgar Arevalo, Brad Barbee, Mark Bella, Katrina Brown, Gary "CAP" Capper, Matt DeCapua, Billy Delancey
September 03, 2019
Great dealer to work with Great service Maggie is very good st what she does I always go to her for that reason will keep going back for the great job Great service Maggie is very good st what she does I always go to her for that reason will keep going back for the great job More
by JBIERMAN1
Other Employees Tagged: Bob Albright, Jim Greenfield, Scott Barrier, Dominic Theodore, Joe Rogers , Sarah Byrne, Maggie Colan, Matt DeCapua, Billy Delancey
September 03, 2019
Mike Ferrett is excellent We bought a 2017 highlander largely because of Mike. He is so exceptional. Thanks Mike for your exceprional work. We enjoy being around you. Excellen We bought a 2017 highlander largely because of Mike. He is so exceptional. Thanks Mike for your exceprional work. We enjoy being around you. Excellent customer service. More
by PROFKRISTOF
Other Employees Tagged: Chad Higgins
August 28, 2019
Great selection, reasonable cost and perfect fit The salesman was very helpful in advising what was available, what perks came with a purchase and we were given the Labor Day discount deal. The salesman was very helpful in advising what was available, what perks came with a purchase and we were given the Labor Day discount deal. More
by marykahelin
August 05, 2019
quick and easy Came from Cortland Ohio to buy a 2016 Rav4 needed a few extras that was no problem to get. Texted back and forth the whole next day got me the percent Came from Cortland Ohio to buy a 2016 Rav4 needed a few extras that was no problem to get. Texted back and forth the whole next day got me the percentage rate I needed got the car put in my trust name . Came a couple days later car was ready about a half hour of paper work and I was on my way. Everyone was really freindly , helpful and willing to do what ever it took to get me my car. More
by russellmitchner
Other Employees Tagged: Ken Schneider , Darlene Lambert, Craig Budziak
July 29, 2019
It’s starts with the salesman My salesman micheal stArted things off with his friendliness and expertise. He gave us options and sound advise. My car was ready the next day when My salesman micheal stArted things off with his friendliness and expertise. He gave us options and sound advise. My car was ready the next day when I finalized No time was wasted and I was in my way home in around 2 1/2 hours More
by BUCKSR01
Other Employees Tagged: Chad Higgins
July 22, 2019
Buying Experience Mike Ferrett was a pleasure to work with, my deal was done in about 1hour with no back and forth bargaining or pressure. I definitely will return beca Mike Ferrett was a pleasure to work with, my deal was done in about 1hour with no back and forth bargaining or pressure. I definitely will return because of him. The finance man was also very professional and a pleasure to talk with. More
by MARKT463
Other Employees Tagged: Jeremy McClish , not certain on the name of my finance person
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