Mike Ferrett
Mike Ferrett at Victory Toyota of Brook Park

Mike Ferrett | Page 3

Used Car Sales

Victory Toyota of Brook Park

13775 Brookpark Road
Brook Park, OH 44142

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5.0
288 Reviews

Move to Cleveland from England 15 years ago and have worked at Metro for about 12 those. I've worked in the used car department for 6 years now and I’m well versed in our inventory and dealership process. I Have a very high level of customer service and try and respect every customer's time. I’m happy to help with any used car inquiries you may have. Cheers.

Dealership Experience

19 yrs, 1 mo

Industry Experience

22 yrs, 2 mos

Languages Spoken

English English

5.0

288 Reviews

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288 Reviews of Mike Ferrett

June 30, 2024

Dealership Rating
Employee Rating

Knowledgeable and friendly salespeople made buying a car so easy! I am most appreciative. Mike and Scott were fantastic. My experience with Victory has been very positive! More

by Jann M.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Scott Youman - 5 stars

June 02, 2024

Dealership Rating
Employee Rating

We found all personnel friendly, however a few uncertainties as they were new to Victory ownership. More

by deannalebiedz
Recommend Dealer
Yes

Other Employees Tagged: Aaron Andrews , scott crompton

June 01, 2024

Dealership Rating
Employee Rating

Everyone was 100% helpful and knowledgeable, kind. They did everything to make sure my experience was smooth More

by Karnail
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

May 16, 2024

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Employee Rating

Been dealing with Metro Toyota since 2007. Hope for great future service on two vehicles More

by BKLEMBARA
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: scott crompton

May 05, 2024

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Employee Rating

Great communication! All staff very personable! We loved working with Mike! He answered all of our questions immediately! It was great meeting him and buying from him! We More

by bellovoicestudio
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

April 30, 2024

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I recently had the pleasure of interacting with Mike and he caught my attention by sending me a video text. From the moment I stepped into the store I was greeted with a warm smile. One thing that truly set More

by annfox817
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Justin Schneider

April 29, 2024

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Employee Rating

Mike the salesman we worked with was Friendly, knowledgeable, attentive, and honest. His communication with us was very good too. More

by Lmh1117
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

February 13, 2024

Dealership Rating
Employee Rating

I've bought 7 vehicles from Metro before, I had a issue with my passenger wiper blade not wiping correctly you would think I was trying to get a new car. The service person Mike said it's wearable item a More

by JOANN.BATTISTA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

November 22, 2023

Dealership Rating
Employee Rating

Very good experience. No pressure. Answered all my questions, concerns. A1 group. Excellent facility also. More

by canondee
Recommend Dealer
Yes

Other Employees Tagged: Barry Greenfield, Steve Reider , New employee from. Sims Buick. We did the loan papers.

Nov 25, 2023

Victory Toyota of Brook Park responded

Meeting and exceeding your expectations is always a top priority at Metro Toyota. We're glad to hear we made your purchase experience such a success, and the whole team here wishes you happy travels on the road ahead!

November 19, 2023

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Employee Rating

Best dealership in Ohio I’ll never buy and car anywhere else! Love it there More

by FERRETT151564
Finance Experience
Recommend Dealer
Yes
Nov 25, 2023

Victory Toyota of Brook Park responded

Hi Ferrett, thanks for the positive review! We can't tell you how nice it feels to hear that our Team went above and beyond to make sure your experience was a memorable one. We look forward to hearing from you again, and please contact us if you ever need anything regarding your vehicle!

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