Ken is one of their best sales people on their staff. I always go to him and he never disappoints!! Its always a pleasure to work with him and the finance staff!! Thank you again for the recent deal on our Escape!! God Bless You my friend!! Guido and Debbie Improta
"Excellent Sales & Leadership"
I recently purchased a used 2015 Ford Explorer from your dealership. My wife Marilyn and I had the pleasure of working with salesman Mike Wilbur throughout our experience. We traded in my 2012 Cadillac SUV towards the purchase. Everything from the purchase price to my trade in value was handled professionally and to my satisfaction. Mike is a true dedicated individual. The personality and traits we saw in Mike were genuine. I continue to be well represented by Mike and the entire Flood staff as my vehicle remains under warranty. From your service area to the mechanics as well as the young men who wait on me when I pull into the service bay I have nothing but positive reviews.
"Perfect, We were very satified"
We have leased two vehicles and purchased a used truck before and were very satisfied. Sales and service were great. Always did exactly what they promised.
"Flexibility, Fairness and Friendly"
- Kevin McCarthy
Buying a car with most dealerships is never easy. but with Flood Ford the experience was excellent. Marissa gave me plenty of options to consider and was able to meet my desired vehicle and price range. This is my 3rd vehicle purchased from Marissa and Flood Ford and we will be back.
The whole process was informative, professional and fun. Marissa Flood was very knowledgeable of the vehicle. More importantly, she was very enjoyable to work with never pressuring me into anything along the way. The other staff I interacted with on the team were also terrific. I took my son with me to experience the process and he was very impressed as well. He assumed it would be a stressful experience but he found out, in fact, it was just the opposite.
"This is the dealership you will return to"
If you want a dealership that makes car buying a smooth and efficiant process, and makes you feel like your time is important; this is where you want to go.
From the owner to the management staff, finance, sales, body and service, each department has been a pleasure to work with. Jason Arruda and Mike Flood Jr. excell at their work as well as Joe Pezza in the finance department. I appreciate their professionalism and client support.
I notice the small things about customer service and i can say that Flood Ford is exceptional when it comes to service. I have seen numerous staff members go out of their way to help me from small things like keypad entries to large tedious transmission jobs.
I have, and will continue to recommend this dealership to my friends and family.
"Use truck purchase "
I purchased a used F150 from Flood Ford. I detected a intermittent noise that was very difficult to diagnosis. The team at Flood ford continued to diagnose the problem until the truck was running like new. I would highly recommend Flood ford. And will be a faithful customer. As customer service like this is hard to find these days.
"Flood Ford is the best!"
I was extremely satisfied with the sales department of Flood Ford. They were extremely helpful and walked me through my first car purchase on my own. I purchased a Ford Edge and really love the vehicle. I am a teacher and if I were grading Flood Ford, I would give them an A+!