"Once again, AnDre' and the Subaru of Muskegon team..."
Once again, AnDre' and the Subaru of Muskegon team (including Mike, Bill, Greg, and Heather) made shopping for a new vehicle a great experience. I cannot thank them enough for their excellent, attentive service.
"You continue to improve. Past experience here has shown..."
You continue to improve. Past experience here has shown staff to be friendly, knowledgeable and competent. Whereas in the past the sales staff has been cool and aloof, the present generation is much improved.
"Marshal was a great sales person and was very diligent in..."
Marshal was a great sales person and was very diligent in getting me what I wanted. The sales manager Mike was great and very attentive and did his best to make sure I made the right decision.
"Best dealership around, will only get my Subaru from..."
Best dealership around, will only get my Subaru from here, excellent customer service. Everyone is so helpful, no pressure at all, would definitely recommend this dealership to all my family and friends
"All around great experience! Everyone was extremely..."
All around great experience! Everyone was extremely helpful and friendly. Marshal and Mike were able to get us into the car we wanted in such a short period of time, and were so helpful the entire time. Would definitely recommend!
"Efficient Yep yea yes no too tin we read him her the gag..."
Yep yea yes no too tin we read him her the gag dad my me your you pop pit put see car van boy
"Everything was fine,I bought a new 2021 Subaru Outback..."
Everything was fine,I bought a new 2021 Subaru Outback and am still learning things about it as it has many features I'm still learning about. Andre said he would be of assistant for any questions so I'll be in touch
"We visited the Subaru dealer over the weekend for our..."
- Jeremy A.
We visited the Subaru dealer over the weekend for our first time ever. We are new car shopping and, when we walked in, Katie was the one who greeted us. We decided, in the end, to purchase a different brand vehicle that was not available at My Auto Import Center, but Katie left a lasting impression on us. I wish she could sell us the car we have decided to buy! From the moment she greeted us, until the moment we left, Katie treated us so amazing, as humans not as just another customer walking in the door. She spent so much time answering all of our questions, taking us on several test drives, and explaining every last detail about the car and what we would receive when purchasing a new Subaru through her. Not only that, but Katie really knew her cars! You could tell she is extremely passionate about Subarus, as well as cars in general. This was a big contrast to the other dealer we went to, who had to look up even the most basic details of the cars and didn't treat us so well. Working with Katie, we didn't ever feel pressured, or that we were being lied to and I can truly say that it was my best car salesperson experience I've ever had... for new or used cars. I wish we could buy our vehicle from her, but we can't because they don't carry the brand we decided on. If we ever need a Subaru, Toyota, VW, etc., we will be sure to head back to Muskegon looking for Katie. Her sales manager Mike was pretty awesome too!
"NEVER GO TO THIS DEALERSHIP! went twice to the this..."
NEVER GO TO THIS DEALERSHIP! went twice to the this dealer. Once they forgot to pur coolant in the radiator almost blew my engine. Second time went for an oil change and they propose $2,200 of unnecessary repair. Price are outrageously high. Hourly rate of technician for any task is 144$/h. a simple tightening of a wheel bolt will cost you 85$. A wipers will be charged 65$ and all OEM part are 15% above OEM MSRP price.... Never seen a shop that sell any part above MSRP. an Oil change took 4h.... So neither competent nor fast nor cheap.... only good think is free popcorn and free magazine to read while you wait for ever....And dont make the mistake to talk to the director... he might get you a 10$ discount coupon....I never knew that you have to negotiate price in an Audi premium dealer.... From premium to gutter back street alley dealer experience...
"Timera Crosby was an excellent sales representative and..."
Timera Crosby was an excellent sales representative and showed me much respect. I love the detail and enthusiasm into selling me the car. She was very kind and showed me everything very well! including minor details and functions of the vehicle. It was a pleasure meeting and working with timera. And I would like to let her know that I enjoyed my purchase.