Mike Gerard
Mike Gerard at Acura of Westchester

Mike Gerard | Page 6

Sales Consultant

Acura of Westchester

2155 Palmer Avenue
Larchmont, NY 10538

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5.0
107 Reviews

Dealership Experience

5 yrs, 2 mos

Industry Experience

5 yrs, 4 mos

5.0

107 Reviews

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107 Reviews of Mike Gerard

February 10, 2023

Dealership Rating
Employee Rating

Mike Gerard was an absolute pleasure. He has a welcoming, genuine personality and has excellent customer service skills. He was very patient with us and answered all our questions thorou More

by phil_almodovar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Danny Giannotti

May 15, 2023

Acura of Westchester responded

Thank you, phil_almodovar, for sharing your wonderful experience with Mike Gerard and the team at Acura of Westchester. We're delighted to hear that Mike provided you with excellent customer service, displaying a welcoming and genuine personality. It's great to know that he was patient with you, thoroughly answering all your questions and promptly responding to your emails and calls. We're glad that the pickup day process went smoothly, and Mike took the time to review the technology features of your new RDX AWD Tech, ensuring you were comfortable with all aspects. We appreciate your recognition of Danny, the sales manager, for his leadership in creating a great team and a positive customer experience. Thank you for recommending Mike Gerard and Acura of Westchester highly. We're thrilled to have you as a happy returning customer, and we look forward to serving you in the future. If you have any further comments or if there's anything else we can assist you with, please don't hesitate to reach out. Enjoy your beautiful RDX AWD Tech!

February 04, 2023

Dealership Rating
Employee Rating

Mike and Michelle are excellent salespeople. Such a pleasure to work with on the lease of our car. They are both very knowledgeable and trustworthy. More

by aw
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michelle Lally

Mar 01, 2023

Acura of Westchester responded

Mike and Michelle are excellent salespeople who provide an exceptional customer experience. They are knowledgeable about the vehicles and leasing options, and provide honest advice that can be trusted. It was a pleasure to work with them on the lease of our car, and we look forward to working with them again in the future.

February 03, 2023

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Employee Rating

We have bought 5 cars from Acura of Westchester and we've been extremely happy with both the sales experience and the service experience More

by No
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brianna Tozzo , Kenny Hicks

Feb 06, 2023

Acura of Westchester responded

Thank you so much for your loyalty to our dealership. We are extremely happy that you had a great experience. Best of luck with your vehicle

January 31, 2023

Dealership Rating
Employee Rating

Extremely happy with my purchase and the service. Mike and Andre were amazing they helped me out tremendously!! I am very happy with purchase. Also big shout out to Jon Saint he was great! More

by Andreina M.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andre Santana , Jon Saint - Louis

Mar 01, 2023

Acura of Westchester responded

I'm glad to hear that Mike and Andre were able to help you out tremendously and that you had such a great experience with your purchase. It's also great to hear that Jon Saint was also great. Thank you for your kind words and loyalty!

December 22, 2022

Dealership Rating
Employee Rating

Excellent customer service. Very courtesy and professional. Extremely satisfied and elated to be part of the Acura family. Highly recommend Acura of Westchester, spectacular lin More

by Wilsonjaquez914
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andre Santana , Jon Saint - Louis

May 15, 2023

Acura of Westchester responded

Dear Wilsonjaquez914, thank you for your positive feedback regarding the customer service you received at Acura of Westchester. We're delighted to hear that our team provided you with excellent service and professionalism. We take pride in offering a wide selection of spectacular vehicles and are thrilled that you are now part of the Acura family. Thank you for recommending us, and if there's anything else we can assist you with, please don't hesitate to reach out. We appreciate your support and look forward to serving you in the future.

December 22, 2022

Dealership Rating
Employee Rating

I love this dealership. They treat you like family. They take good care of you. More

by Carol A.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brianna Tozzo, Jose Crespo, Thomas Maxfield , Sal Gambitta, Jon Saint - Louis, Elizabeth White

May 15, 2023

Acura of Westchester responded

Dear Carol A., thank you for sharing your positive experience with us at Acura of Westchester. We're thrilled to hear that you feel like part of our family and that we take good care of you. Providing exceptional customer service is our priority, and we're glad that we've been able to create such a welcoming and supportive environment for you. We appreciate your kind words and your loyalty. If there's anything else we can do for you, please don't hesitate to let us know. Thank you for choosing us, and we look forward to serving you again in the future.

December 17, 2022

Dealership Rating
Employee Rating

I had a great experience (Again! ) at Acura of Westchester. They not only gave me the best deal for my MDX (beating the competition at Curry Acura) by a large margin, they continue to More

by jenF
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michelle Lally , Jon Saint - Louis

May 15, 2023

Acura of Westchester responded

Dear jenF, thank you for sharing your wonderful experience with us at Acura of Westchester. We're thrilled to hear that you had a great experience once again and that we were able to provide you with the best deal for your MDX, surpassing the competition. We're glad to hear that Mike Gerard and Michelle Lally provided superior service and that Mike did an amazing job explaining the new systems in the car. Our team aims to provide a no-pressure sales environment while delivering exceptional service. Thank you for your kind words and for choosing Acura of Westchester. We appreciate your support and are here to assist you anytime.

December 09, 2022

Dealership Rating
Employee Rating

Mike has been very helpful thought out the process of getting my car. I appreciate the way he spoke to me and cared for me. More

by azuregrant55
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 15, 2023

Acura of Westchester responded

Thank you for your feedback. We're thrilled to hear that Mike provided you with a positive experience and was helpful throughout the car buying process. We pride ourselves on providing excellent customer service and it's great to know that we were successful in doing so. Thank you for choosing our dealership and for taking the time to share your positive experience with us. We're glad that Mike spoke to you in a way that was caring and that you felt valued as a customer. If you have any further feedback or questions, please don't hesitate to reach out. Thanks again for your business and for your appreciation of Mike's hard work and dedication to customer service.

November 17, 2022

Dealership Rating
Employee Rating

Great people working there. very helpful.went put of there way to accommodate me.definitely going back in future More

by FRANK1411969
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 15, 2023

Acura of Westchester responded

Thank you for sharing your positive experience with us. We're thrilled to hear that our team went out of their way to accommodate you and that you found them to be great people to work with. Providing exceptional customer service is our top priority, and we're glad that we met your expectations. We appreciate your business and look forward to serving you again in the future. Don't hesitate to reach out to us if you need anything else in the meantime, and thank you for choosing our dealership!

November 11, 2022

Dealership Rating
Employee Rating

Excellent employees excellent service always doing something to help everything with the car go quick and smooth . More

by Pocketbookgrl
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Danny Giannotti , Jon Saint - Louis, Kayla Tejeda

May 15, 2023

Acura of Westchester responded

Thank you for your positive feedback about our dealership and service. We're thrilled to hear that our employees provided excellent service and were always willing to help, and that everything with your car went quick and smooth. Providing exceptional customer service is our top priority, and we're glad that we met your expectations. We appreciate your business and support, and we look forward to serving you again in the future. Thanks again for your feedback, and please don't hesitate to reach out to us if you need anything else.

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