Mike Gerard | Page 7

Acura of Westchester responded

Thank you for your feedback about your recent visit to our dealership. We're glad to hear that everyone was friendly and provided good customer service during your visit, but we apologize for any rudeness that you experienced during the paperwork signing process. We take all feedback seriously and will work to ensure that all members of our team provide courteous and helpful service at all times. We appreciate your business and hope to have the opportunity to serve you again in the future. Please don't hesitate to reach out to us if you have any further concerns or questions. Thank you again for your feedback.

Acura of Westchester responded

Thank you for your feedback. We're glad to hear that you had a positive experience working with our team at Acura of Westchester and that they were able to answer all of your questions and provide you with the details you needed for your first lease. We pride ourselves on providing excellent customer service and it's great to know that we were successful in doing so. Thank you for choosing Acura and for taking the time to share your positive experience with us. If you have any further feedback or questions, please don't hesitate to reach out. Thanks again for your business!

Acura of Westchester responded

Thank you for your positive feedback about your experience working with our staff member. We are glad to hear that they were friendly and provided steerage in the correct direction. We value our customers and aim to provide excellent service at all times. We appreciate your support and look forward to serving you again soon. Thank you again for your feedback and your business. A+++!

Acura of Westchester responded

Hi Nelheras: We are glad to learn that you had a positive encounter with Mike Gerard. We so very much appreciate your typing this nice endorsement online on DealerRater. If you have any additional needs or questions, please don't hesitate to get in touch.

Acura of Westchester responded

Thank you for your feedback. We're delighted to hear that Michael was very helpful in your purchase of the new Acura MDX and that you highly recommend him to anyone buying a new car. We always strive to provide our customers with exceptional service and it's great to know that we were successful in doing so. Thank you for choosing our dealership and for taking the time to share your positive experience with us. If you have any further feedback or questions, please don't hesitate to reach out. We're always here to assist. Thanks again for your business and for your kind words about our dealership and staff, especially Michael.

Acura of Westchester responded

We're delighted to hear that Mike provided you with excellent customer service and made your car buying experience positive. We strive to be attentive and responsive to our customers' needs, and it's great to know that Mike followed up promptly, answered all your questions, and provided you with the necessary information. We're also glad to hear that Diane contributed to your positive experience. Congratulations on your new car! If you have any further questions or need assistance, please don't hesitate to reach out. We appreciate your feedback and thank you for choosing our dealership.

Acura of Westchester responded

Dear Steve Rogers -- Our staff is thrilled to read that you had such a thoughtful appointment with our dealership. I appreciate your submitting this kind feedback on DealerRater. Thank you for your business.

Acura of Westchester responded

We're glad to hear that your car buying process at our dealership was quick and efficient! Our team, especially Mike, strives to provide excellent service and ensure a smooth experience for our customers. Thank you for choosing Acura of Westchester and for your kind words. If you have any further feedback or need assistance in the future, please feel free to reach out. We appreciate your business and look forward to serving you again.