Dealership Experience
8 yrs
Industry Experience
42 yrs, 5 mos
Specialties & Trainings
automotive repair refinish and sales
91 Reviews
Write a Review91 Reviews of Mike Gould
March 10, 2020
Got it back much better than it went in. I brought my E250 van for an alignment, oil change, and inspection sticker. Gervais found several things that truly needed attention including front w I brought my E250 van for an alignment, oil change, and inspection sticker. Gervais found several things that truly needed attention including front wheel bearings, emergency brake, and a stuck brake caliper. They repaired all the issues and it drives better than ever. On a personal level, they also did the best they could to soften the overall impact of the additional work. More
Other Employees Tagged: Dean Farnum, Lou Cummings
March 06, 2020
Gervais Ford was a Great Choice I trust Gervais Ford to work on my Ford Fusion Hybrid. Mike Gould on the Quick Lane desk runs an outstanding crew. They do a great job with a staff I trust Gervais Ford to work on my Ford Fusion Hybrid. Mike Gould on the Quick Lane desk runs an outstanding crew. They do a great job with a staff of neat, polite, well trained technicians. I feel that they have my needs in mind. More
Other Employees Tagged: Dean Farnum, Mike Gervais
February 26, 2020
Im so glad I went to Gervais Ford. They gave me a great deal and were very nice. Thank you Gervais Ford. I’ll definitely recommend you guys deal and were very nice. Thank you Gervais Ford. I’ll definitely recommend you guys More
Other Employees Tagged: Ed Donovan , Kevin McNamara, Mathew Rosenlund
February 25, 2020
Great dealership with excellent service. I have serviced my Lincoln MKX for years at Gervais. I use the Quick Lane for minor service and Mike is knowledgeable and always helpful. Mike Gervais and team are a my Lincoln MKX for years at Gervais. I use the Quick Lane for minor service and Mike is knowledgeable and always helpful. Mike Gervais and team are always doing their best to provide good service. This is a 6 star service center. More
Other Employees Tagged: Dean Farnum, Mike Gervais, Elizabeth Sasse , Tracy Rust
February 21, 2020
Lou and another tech (don't know his name) helped me get access to my spare tire under the bed of my F150 truck. The truck is 7 years old, rusted and corroded. It wasn't easy. The best part was they took t access to my spare tire under the bed of my F150 truck. The truck is 7 years old, rusted and corroded. It wasn't easy. The best part was they took the truck in immediately to do the work. More
February 15, 2020
Fast and Thorough Service is fantastic, Mike is an excellent service manager/advisor. I have had my car serviced there since I purchased the car from them and will con Service is fantastic, Mike is an excellent service manager/advisor. I have had my car serviced there since I purchased the car from them and will continue to do so. More
Other Employees Tagged: Ed Donovan
January 06, 2020
Excellent Service I’ve been having my truck serviced at Gervais for over two years. Always treated courteously and I have been completely satisfied with the service do I’ve been having my truck serviced at Gervais for over two years. Always treated courteously and I have been completely satisfied with the service done to my truck. More
January 06, 2020
honest and efficient service The customer waiting area and associated amenities rank far below those of other dealerships. It wouldn't take a huge investment to improve this defic The customer waiting area and associated amenities rank far below those of other dealerships. It wouldn't take a huge investment to improve this deficiency. More
Other Employees Tagged: Lou Cummings
November 13, 2019
Fast, thorough awesome service!Service advisor is Fast, thorough awesome service! Service advisor is knowledgeable, provides clear explanations, keeps you informed on progress. Have used fast lane m Fast, thorough awesome service! Service advisor is knowledgeable, provides clear explanations, keeps you informed on progress. Have used fast lane multiple times and great service every time! More
November 08, 2019
Great Service Gervais Ford is very professional. The team is very friendly and gets jobs done efficiently. I am satisfy services Gervais Ford provided. Thank you Ge Gervais Ford is very professional. The team is very friendly and gets jobs done efficiently. I am satisfy services Gervais Ford provided. Thank you Gervais Ford! More
Other Employees Tagged: Bill Adamson, Lou Cummings