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Mike Hana
Mike Hana at Victory Toyota of Brook Park

Mike Hana | Page 11

Assistant Service Manager

Victory Toyota of Brook Park

13775 Brookpark Road
Brook Park, OH 44142

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rated
441 Reviews

Dealership Experience

14 yrs, 5 mos

Industry Experience

17 yrs, 5 mos

not yet
rated

441 Reviews

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441 Reviews of Mike Hana

December 23, 2022

Dealership Rating
Employee Rating

Nice people and good service and always on time, thanks highly recommend for your car More

by kelbach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 27, 2022

Victory Toyota of Brook Park responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

December 23, 2022

Dealership Rating
Employee Rating

I love how they treat me. They treat me like family I will always go back to them More

by MILLSORAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Barry Greenfield

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Dec 27, 2022

Victory Toyota of Brook Park responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

December 22, 2022

Dealership Rating
Employee Rating

I have been going here for a long time now for oil change and I’m very satisfied.beside there’re very nice but they do great job.they do oil change every 5k miles on car not 3k and it’s not expensive.i highl More

by Andi_bicaku
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Barrier, Dominic Theodore, Joe Rogers, SUSAN BOTTORF, MIKE BALIS

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Dec 27, 2022

Victory Toyota of Brook Park responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

December 22, 2022

Dealership Rating
Employee Rating

Service light never set up wel doing oil change , This is our humble request please do all work when customers come to service in their car More

by AMAR.RYANG87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Scott Barrier, Dominic Theodore, Joe Rogers, SUSAN BOTTORF, MIKE BALIS

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December 21, 2022

Dealership Rating
Employee Rating

Prompt service and nice people to deal with. They actually washed my truck too and didn’t try to upswell. More

by loomisw87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Dec 27, 2022

Victory Toyota of Brook Park responded

Thank you for sharing the highlights of your recent experience. It's wonderful to hear that we help get your Toyota back on the road running it's best. We'll look for you again in the future!

Dec 21, 2022

loomisw87 responded

As described

December 21, 2022

Dealership Rating
Employee Rating

Great place to lease a car. Great Customer service. Managers care about your issues and treat you like family. More

by KNIGHTABED
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Barry Greenfield, Chad Higgins, Ryan Schneider, Scott Barrier, Dominic Theodore, Joe Rogers, SUSAN BOTTORF, MIKE BALIS , Jim Daley

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Dec 22, 2022

Victory Toyota of Brook Park responded

What an outstanding review! Barry and the Metro team are proud to go the extra mile for our guests, and it's wonderful to hear that this is what keeps you loyal to our dealership. Thank you tremendously for your positive feedback, and we look forward to your next visit!

December 20, 2022

Dealership Rating
Employee Rating

Always helpful, kind and quick! Staff follows up immediately and gets me in fast. Facility is clean. More

by GTLAND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Rogers

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Dec 27, 2022

Victory Toyota of Brook Park responded

What an outstanding review! Mike and the Metro team are proud to go the extra mile for our guests, and it's wonderful to hear that this is what keeps you loyal to our dealership. Thank you tremendously for your positive feedback, and we look forward to your next visit!

December 20, 2022

Dealership Rating
Employee Rating

I have never had a problem with them they are quick and make sure you are satisfied More

by BGLINSKA20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Barrier, Dominic Theodore, Joe Rogers, SUSAN BOTTORF, MIKE BALIS

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Dec 27, 2022

Victory Toyota of Brook Park responded

Your recommendation of the team makes our day! Thank you for choosing Metro Toyota, it is gratifying to know that your purchase experience was so successful and pressure-free.

December 19, 2022

Dealership Rating
Employee Rating

It went great ! Pretty much in & out didn’t have to wait long at alll . More

by Lortzdennis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Barrier, Dominic Theodore, Joe Rogers, SUSAN BOTTORF, MIKE BALIS

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Dec 20, 2022

Victory Toyota of Brook Park responded

We appreciate you taking the time to give us a 4 STAR review. Helping our customers stay in their budgets and keeping your Toyota running safely is a top goal of ours. Please let us know if there is something else ewe can help you with and please dive safely!

December 18, 2022

Dealership Rating
Employee Rating

Polite, Quick and complete! All staff was helpful and they always take me in right away, even when I'm early! More

by christina3johnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Barrier, Dominic Theodore, Joe Rogers, MIKE BALIS

Report | Print
Dec 20, 2022

Victory Toyota of Brook Park responded

We appreciate you taking the time to give us a 5 STAR review. Helping our customers stay in their budgets and keeping your Toyota running safely is a top goal of ours. Please let us know if there is something else ewe can help you with and please dive safely!

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