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Mike Hana
Mike Hana | Page 33
Assistant Service Manager
Victory Toyota of Brook Park
13775 Brookpark Road
Brook Park, OH 44142
441 Reviews
Dealership Experience
14 yrs, 5 mos
Industry Experience
17 yrs, 5 mos
441 Reviews of Mike Hana
December 01, 2019
great Timely, professional, courteous Appreciate scheduling, washing car when finished is a great bonus. Hope to get same exceptional service for the life Timely, professional, courteous Appreciate scheduling, washing car when finished is a great bonus. Hope to get same exceptional service for the life of the car. More
by BERNARDNYPAVER
Verified CustomerOther Employees Tagged: Scott Barrier, Dominic Theodore, Joe Rogers , Sarah Byrne, Maggie Colan
November 08, 2019
Service I have used Metro Toyota for years and will continue to use them. They have always been courteous and fitted me in whenever I needed service. I have used Metro Toyota for years and will continue to use them. They have always been courteous and fitted me in whenever I needed service. More
by CCZAPLICKI3
Other Employees Tagged: Scott Barrier, Dominic Theodore, Joe Rogers , Edgar Arevalo, Sarah Byrne, Maggie Colan
November 07, 2019
Another good experience It’s what I’ve grown to expect from Metro Toyota. All work was done correctly and within the promised time. Every employe I I interacted with was prof It’s what I’ve grown to expect from Metro Toyota. All work was done correctly and within the promised time. Every employe I I interacted with was professional and friendly. More
by Frank
October 21, 2019
Perfect from start to finish Metro Toyota started by making sure I knew exactly what needed to be done and more importantly what did NOT need to be done. They diagnosed a problem Metro Toyota started by making sure I knew exactly what needed to be done and more importantly what did NOT need to be done. They diagnosed a problem that my local garage missed. They saved me money and completed the work quickly. My car is driving so much better than it has for a long time!! I would recommend them highly. More
by EBERKO3
Other Employees Tagged: Dan Schneider
October 09, 2019
Quick, friendly, good service I was greeted and taken care of, at the time specified. My car was also washed and on my way in a half hour. Very happy. I was greeted and taken care of, at the time specified. My car was also washed and on my way in a half hour. Very happy. More
by SUENELSON23
Other Employees Tagged: Scott Barrier, Dominic Theodore, Joe Rogers
October 05, 2019
Fast, informative and thorough, patient. I had a lot of issues to consider, but Tom Konopka was very understanding and helpful plus super personality. My 5th car from Metro Toyota (3 Celicas I had a lot of issues to consider, but Tom Konopka was very understanding and helpful plus super personality. My 5th car from Metro Toyota (3 Celicas, 1 Camry, 1 RAV 4)! More
by BEV_MONTIE
Other Employees Tagged: Chad Higgins, Ken Konopka , Craig Budziak
October 02, 2019
Brakes Took my car for break service and they ended damaging my plate when they took the car for a wash, bending my plate in half blowing the screws and the Took my car for break service and they ended damaging my plate when they took the car for a wash, bending my plate in half blowing the screws and the service rep was not able to give me an answer on the spot stating the manager service will get in touch with me since was out of town until next week, no one called me I ended calling and the manager was so rude, stating a bend plate will not affect my car, I got new plates a week prior to brought my car for the service More
by NYFIRE0
October 02, 2019
Routine Service Service rep was helpful, courteous and very competent. Order was promptly written up and vehicle delivered on time as promised. This kind of service Service rep was helpful, courteous and very competent. Order was promptly written up and vehicle delivered on time as promised. This kind of service deserves a repeat visit. More
by stt5fz
September 04, 2019
Great place to buy I have been buying Toyota cars since 1984-Metro is the best. They have the best deals and the best people working there. Just bought a 2019 Avalon-l I have been buying Toyota cars since 1984-Metro is the best. They have the best deals and the best people working there. Just bought a 2019 Avalon-love it. More
by Ferb
Other Employees Tagged: Jeremy McClish , Robert Saponari, Jerry Schneider
August 28, 2019
disapointed over two hours spent waiting, service adviser did not listen to what I was telling him.I Had to come back right away because the problem still existed over two hours spent waiting, service adviser did not listen to what I was telling him.I Had to come back right away because the problem still existed Dan brady from service came and took a ride with me and found the problem. I felt the service adviser tried to rush me through. More
by MIKEROHO
Other Employees Tagged: Daniel Brady
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