Mike Hana
Mike Hana at Victory Toyota of Brook Park

Mike Hana | Page 5

Assistant Service Manager

Victory Toyota of Brook Park

13775 Brookpark Road
Brook Park, OH 44142

Contact Me
not yet
rated
441 Reviews

Dealership Experience

14 yrs, 5 mos

Industry Experience

17 yrs, 5 mos

not yet
rated

441 Reviews

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441 Reviews of Mike Hana

February 27, 2023

Dealership Rating
Employee Rating

Great dealership with phenomenal staff and customer service! Have not had a better experience at any other dealership, ever. Thanks guys! More

by jmarauder04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chad Higgins, Joe Rogers , Gary "CAP" Capper

Mar 01, 2023

Victory Toyota of Brook Park responded

Thank you so much for your wonderful review!

February 27, 2023

Dealership Rating
Employee Rating

I am very sutisfied for high quality for the repair of my car. Thank you very much! Regard, Walter Lendel More

by Wparma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Yacek Nazarczuk, Ryan Schneider, Suzi Loree, Scott Barrier, Joe Rogers, SUSAN BOTTORF , Jim Daley, Christopher Lombardo, Ken Schneider

Feb 27, 2023

Victory Toyota of Brook Park responded

That's great to hear, we love to see our customers happy here at Metro Toyota! Glad everyone gave you a good experience

February 19, 2023

Dealership Rating
Employee Rating

Keeps you well informed, easy to schedule an appointment with my timeline. Comfortable waiting area More

by AMZINN8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dominic Theodore, MIKE BALIS

Feb 27, 2023

Victory Toyota of Brook Park responded

That's great to hear, we love to see our customers happy here at Metro Toyota! Glad everyone gave you a good experience

February 18, 2023

Dealership Rating
Employee Rating

Nice, clean organized . Car was serviced quickly. I had coffee in the waiting area and watch TV . More

by deadzonemahons
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 06, 2023

Victory Toyota of Brook Park responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Feb 18, 2023

deadzonemahons responded

Ok

Feb 18, 2023

deadzonemahons responded

Oil change and tire rotation done

February 15, 2023

Dealership Rating
Employee Rating

Scheduled appointment easily. Accepted vehicle on time and requested services were completed on time and accurately. More

by Bill ROWLAND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 27, 2023

Victory Toyota of Brook Park responded

That's great to hear, we love to see our customers happy here at Metro Toyota! Glad everyone gave you a good experience

February 13, 2023

Dealership Rating
Employee Rating

Everyone I dealt with was very pleasant and business-like. Though I had no pre-scheduled appointment, I appreciate the Service Department taking a look at my tires with the warning light stayi More

by janschoch
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bob Albright, Ramona Plumlee

Feb 16, 2023

Victory Toyota of Brook Park responded

Jan, Thank you for sharing the highlights of your recent experience. It's wonderful to hear that we help get your Toyota back on the road running it’s best. We'll look for you again in the future!

February 13, 2023

Dealership Rating
Employee Rating

Iwe have very good service I will continue taking my vehicle to Toyota love my car washed all the time you get very good technicians thank you again for the great Service More

by RUBEN3447
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 27, 2023

Victory Toyota of Brook Park responded

That's great to hear, we love to see our customers happy here at Metro Toyota! Glad everyone gave you a good experience

February 09, 2023

Dealership Rating
Employee Rating

They were very nice. They did the oil change quickly and checked the rest of thd cat fluids quickly . More

by MARGOTMELENDEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bob Albright, MIKE BALIS, Dawn Bell , Edgar Arevalo

Feb 11, 2023

Victory Toyota of Brook Park responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

February 08, 2023

Dealership Rating
Employee Rating

Excellent service! Staff is awesome, from techs and advisors to the friendly people that greet you, I love it at Metro! More

by Suzanne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 16, 2023

Victory Toyota of Brook Park responded

That's great to hear, we love to see our customers happy here at Metro Toyota! Glad everyone gave you a good experience. Thank you for choosing our dealership and for the awesome review. We will see you on your next visit

February 08, 2023

Dealership Rating
Employee Rating

Very attentive staff. I have never had a bad experience with Metro Toyota. The receptionists are always very helpful! Thank you for such great service. More

by rskingle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: SUSAN BOTTORF

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