Mike Harder | Page 2

We have been taking are mdx to you guys for everything we need done and have not had any problems with the work you do and we like having a loaner car thanks need done and have not had any problems with the work you do and we like having a loaner car thanks More

by ESTAR84 Verified Customer Verified Customer

Helpful 0

Report | Print

Over the past 10 years, I have purchased over 11 vehicles for my family and I can say without a doubt that Acura of Salem (specifically the GM Octavio and the dealer principal) have the absolute worst busine for my family and I can say without a doubt that Acura of Salem (specifically the GM Octavio and the dealer principal) have the absolute worst business practices. From lying about the arrival of my vehicle to trying everything in their power to breach the contract, I had to result to bringing in management from Acura and Honda to intervene. They should be embarrassed not only at their failed attempts but for the xxxx poor treatment of their clients. The only thing they did right was hiring Mike Harder (Sales Manager) to help keep communications ongoing and Octavio’s comment of, “Sony, you’re a smart guy…” You’re right Octavio. I am. Stay away from this dealership and any associated with the Donofrios / Skyline Sales. More

Helpful 0

Report | Print

Awesome experience working with the team at Acura of Salem. Cyndy was extremely professional, very informative, and made sure that every question I had was answered. I would recommend anyone who is look Salem. Cyndy was extremely professional, very informative, and made sure that every question I had was answered. I would recommend anyone who is looking for a streamlined process with knowlesable professionals to check them out! More

by ZACHWOODRUFF0 Verified Customer Verified Customer

Helpful 0

Report | Print

Couldn’t have been a better experience! Super customer service - no pressure. Went into look knowing I liked the Acura - came out with new keys🤭 and car! Could have prepared more for tr Super customer service - no pressure. Went into look knowing I liked the Acura - came out with new keys🤭 and car! Could have prepared more for trade in but in the end we got what we wanted and someone will get a nice Escape as I never had a single problem with it-just wanted a little more luxury and sportiness. More

by msjtra Verified Customer Verified Customer

Helpful 0

Report | Print

Abel and mike were amazing to work with. Great friendly service. Also the service department did a great job even though we traded our rdx that was in for service to get a type s mdx. It’s a Great friendly service. Also the service department did a great job even though we traded our rdx that was in for service to get a type s mdx. It’s a small store which makes it much more friendly and customer service driven. More

by N8OZZY70 Verified Customer Verified Customer

Helpful 0

Report | Print

This dealership is awesome fast service friendly people very clean Easy in-and-out Very reasonable pricing very clean Easy in-and-out Very reasonable pricing More

by FHJIM2 Verified Customer Verified Customer

Helpful 0

Report | Print

From the owner Mike to Anna the new Acura service advisor, excellent customer service and attention to detail. advisor, excellent customer service and attention to detail. More

by DIBBLE1 Verified Customer Verified Customer

Helpful 0

Report | Print

Kevin is smart professional and takes good care of me in my car I have wonderful service at ACURA of Salem my car I have wonderful service at ACURA of Salem More

by HATHWAY42 Verified Customer Verified Customer

Helpful 0

Report | Print

Always attentive and helpful. We service two cars (Mercedes and Acura) and I cannot remember when we had to wait for along time. If otherwise, they are quick to put us in a loan We service two cars (Mercedes and Acura) and I cannot remember when we had to wait for along time. If otherwise, they are quick to put us in a loaner; even if for a day. More

by benfishin57 Verified Customer Verified Customer

Helpful 0

Report | Print

I purchased An Acura RTX from Abel at Salem Acura and he was so professional and yet not pushy very informative very helpful and really worked with me to show me how my new car was going to make my life a l was so professional and yet not pushy very informative very helpful and really worked with me to show me how my new car was going to make my life a lot easier. Abel was amazing. And so it was all the staff at the Salem Accra. It was a very smooth transition for the purchase it was great meeting the head owner of the Acura dealership and working with everyone there. Highly recommend asking for Abel to sell you a car. More

Helpful 0

Report | Print