Mike Harrison | Page 6

I have driven and maintained over 20 different automobiles in three different continents over the last 60 years. In all that experience I have never been treated so badly as I was by the key man automobiles in three different continents over the last 60 years. In all that experience I have never been treated so badly as I was by the key managers of Beck Ford. The Service Mgr (Mark) was the only person that demonstrated any effort about trying to maintain some form of customer satisfaction. When I tried to pick up my truck I was invited into the Sale Mgrs office I introduced myself and asked to pick up my truck. The Sales Mgr literly threw my out of the office which was not a nice way to treat a customer. Most of the issues I observed were caused my a total lack of communication within the various departments. I will not return to Beck primalily because of the way the Sales Mgr treated me. I have been a Total Quality Consultant for 30 years and if I was the President of Beck I would Fire that Sales Mgr. Treating any customer the way he did is not only stupid it is totally unacceptable. More

by BOBPEPPLE Verified Customer Verified Customer

Print

Quick Lane provided excellent customer care and performed very well in changing my oil and rotating the tires! very well in changing my oil and rotating the tires! More

by mdlitten Verified Customer Verified Customer

Print

Service performed on time and at a competitive price. Service advisor communicated future service needs. Service advisor communicated future service needs. More

by BKKNIGHTEN44 Verified Customer Verified Customer

Print

Love this place. They got great people there ,very friendly ,respectful. Im definitely going back and would recommend to other ppl to. They got great people there ,very friendly ,respectful. Im definitely going back and would recommend to other ppl to. More

by Angel maury Verified Customer Verified Customer

Print

It was easy to schedule. They were efficient and took care of all our needs. They were efficient and took care of all our needs. More

by CSMLINEBERGER Verified Customer Verified Customer

Print

Excellent service everyone very! ! Helpful! 5 star to the staff experience! Service manger was the best! ! Helpful! 5 star to the staff experience! Service manger was the best! More

by LINDABENZ Verified Customer Verified Customer

Print

Beck Ford is the only Dealership that I will do business with. The customer service is the best. with. The customer service is the best. More

by danrodriguezlawncare Verified Customer Verified Customer

Print

They done what was right and fixed my truck. So impressed with the guys who worked on my truck So impressed with the guys who worked on my truck More

by fergusonrv Verified Customer Verified Customer

Print

Did a excellent job thank you love the car and is really affordable would highly recommend affordable would highly recommend More

by MDUNN352386 Verified Customer Verified Customer

Print

Service department is working to resolve an issue with my truck. They even gave me a loaner so I could return to work. Highly recommend their service. truck. They even gave me a loaner so I could return to work. Highly recommend their service. More

by ROBRO140 Verified Customer Verified Customer

Print