Mike Hilfink | Page 11

Great Service, Great Vehicle! From start to finish it was a great experience at Marty Cancila Dodge. The process was super easy and my sales representative was very patient and sup From start to finish it was a great experience at Marty Cancila Dodge. The process was super easy and my sales representative was very patient and super helpful. The finance team was quick and prepared. I will definitely recommend the dealership to my friends. More

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Excellent experience from start to finish! The experience was outstanding from the first time I walked in to pick up a brochure on the new Renegade to the day I walked out a proud owner. Jorda The experience was outstanding from the first time I walked in to pick up a brochure on the new Renegade to the day I walked out a proud owner. Jordan was thoughtful and patient. I never felt like he was rushed and was always treated with respect. We didn't experience any of the game playing we have sometimes seen at other dealers and that alone earned our respect. More

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ABOVE AND BEYOND!!! I could not be more shocked and pleased by my experience. Mine was not the typical new car purchase and as difficult as it was, they went far above a I could not be more shocked and pleased by my experience. Mine was not the typical new car purchase and as difficult as it was, they went far above and beyond what would be expected. I originally purchased a Chrysler 200 4-cylinder. After driving 60 cylinder cars my whole life, the lack of power I was used to was just not going to cut it. I tried to get used to it but I ended up calling telling them I almost wanted to cry over the purchase. Jason was more than happy to make it right and he had me come in (after having 1000 miles and a month of ownership on a brand new car) and somehow he (along with Mike's help) worked out a way for me to be able to trade it back in without losing too much money and I was able to purchase the car I now LOVE!! Jordan showed me things in the car that I never would have found on my own and I have to say it was a great experience. They were very understanding and helpful. They truly listened to me and went out of their way to make sure I was able leave with a huge smile on my face. It is a month later and I am still smiling. Thanks guys! The entire transaction was terrific and I am sure I will be back (however, maybe a little longer than a month before my return this time :) ) More

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New vehicle purchase I want to take this opportunity to thank Jordan Slayback and Mike Hilfrink for going above and beyond in the job they did putting my wife and I in to I want to take this opportunity to thank Jordan Slayback and Mike Hilfrink for going above and beyond in the job they did putting my wife and I in to our new vehicle it is a very good feeling of the most exceptional service two people could ever receive. They wonderful people are more then just sales people or friends there family. More

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Phenomenal Experience My experience working with the Marty Cancila dealership was completely phenomenal! Dave Smith was my cars salesman. He was absolutely amazing. He work My experience working with the Marty Cancila dealership was completely phenomenal! Dave Smith was my cars salesman. He was absolutely amazing. He worked quickly, efficiently and diligently on my car purchase to ensure that I came for what I wanted/needed and more. I visited the Glendale Dodge Jeep Chrysler dealership and was extremely disappointed in their customer service or lack thereof. The staff at Glendale was condescending, unhelpful, rude and had no regard for our time. My mother suggested that I visit Marty Cancila next because she purchased two vehicles from there and was always completely satisfied. We were both greeted immediately with an urgency to help by Mark Winstead. We explained our previous experience at Glendale and how we were so offended and disappointed with the service that we received. Mark Winstead and several other staff ensured that we would receive nothing but excellent service with them. We did, and then some! They were already closed that day but invited me back at their opening time the next day to get the purchase started. I already knew exactly which 2015 Dodge Challenger I wanted, but Dave Smith showed me several options in which I could get the most bang for my buck. I ended up loving another option that dave showed me and went forward with the purchase on it. We worked with Mike Hilfink to get it financed. He was awesome with finding us the best deal possible. The entire process took four hours. I was wowed by Dave Smith offering to deliver my vehicle to my job because he was picking up my vehicle from another dealership and I had to work that night. I am extremely satisfied with my vehicle and what I paid for it. If you want excellent customer service, the most personable dealership staff, an efficient car purchasing experience, professionalism and a great deal on new vehicles, then you need to work with Marty Cancila Dodge Jeep Chrysler! They are simply amazing! I am so happy that my mother steered me in their direction! Again, thank you Dave Smith! You were so awesome! More

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Rushed. Confusion. Chaios. I recently purchased a car from them only two weeks ago. I'm so disappointed. No good words. Suck suck suck suck suck. I told them I only had five to I recently purchased a car from them only two weeks ago. I'm so disappointed. No good words. Suck suck suck suck suck. I told them I only had five to seven hundred dollars to put down. the salesman said oh no problem. got to the back different story. I needed a week to bring in $100 to finance mike and was told I couldn't. I feel like they don't care about the customer but only selling cars. no referrals ever. They hounded me calling me oh you can come in get what you want, but different story inside at the table. I'm done. Everything will dry up for this dealership eveytime they're not truthful, everytime. More

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sales person were great. Rollins, Jordan and MIKE played and important in me purchasing my new vechicle.these guys made me feel comfortable from beginning to the very end. Rollins, Jordan and MIKE played and important in me purchasing my new vechicle.these guys made me feel comfortable from beginning to the very end. More

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All around great service couldn't be happier with how the process worked. I found the exact vehicle I was looking for on-line. was contacted the next morning and by lunch Jord couldn't be happier with how the process worked. I found the exact vehicle I was looking for on-line. was contacted the next morning and by lunch Jordan had it parked out front ready for me to look at and test drive. explained all there was to know and more and by lunch the following day, was the proud owner of said vehicle. everyone was very straight forward and helpful and felt like they were on my side the entire time. Very happy! More

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The best customer service EVER.! Jordan Slayback was my salesperson. One word- Awesome. From the time we shook hands in the beginning to the time we shook hands at the end, Jordan was Jordan Slayback was my salesperson. One word- Awesome. From the time we shook hands in the beginning to the time we shook hands at the end, Jordan was more than helpful. Even went the extra mile to make sure my grandmother was comfortable while we shopped around the dealership looking at the different models. I'm glad that I chose this dealership for my FIRST EVER CAR purchase, they explained everything to me from the car to the financing without me having to ask many questions. Any questions I did have, Mike had an answer each time. (He was also very helpful in financing the car) No beating around the bush, or hassling with the car price or showing me something outside of the budget. Especially since I was a first time buyer that was important to me. Overall, I would recommend this dealership & Jordan as your salesperson! Very accommodating & honest. More

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Great Service/Team Best customer service ive had in a long time. Zach was on point every step of the way and was helpful from day 1 even after a move to a sister dealers Best customer service ive had in a long time. Zach was on point every step of the way and was helpful from day 1 even after a move to a sister dealership. Lavell picked up from there and provided incredible service. Even Mike from finance was a pleasure to work with providing fast and accurate work. Great job at Marty Cancila Dodge. Will recommend to friends and fam. More

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