Mike Holec | Page 6

Inexperienced young girls working counter I just wanted a oil change and they did a full service. The young girl was very rude and said I could not do anything about it. I have been doing bus I just wanted a oil change and they did a full service. The young girl was very rude and said I could not do anything about it. I have been doing business with this dealership for years and was never treated like this. I called back and talked to Mike who I have dealt with many times and he apologized for the way I was treated. You need more people like Mike, it’s not about the extra money it’s the principal of the thing. More

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Wonderful dealership to work with. Hudson Ford provides wonderful customer service. So easy to work with and very professional. They always have my best interest in mind and present o Hudson Ford provides wonderful customer service. So easy to work with and very professional. They always have my best interest in mind and present options. By far they provide the best customer service I have ever had at any dealership. More

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Defective transmission Just found out today 5/07/19 that my 2013 Ford Escape titanium has a blown 3rd piston in the transmission and with dealing with a transmission place Just found out today 5/07/19 that my 2013 Ford Escape titanium has a blown 3rd piston in the transmission and with dealing with a transmission place other than Ford with only 33,000 miles on my car and having it be out of warranty because the car was 6 years old on January-5th of 2019 that this transmission place is telling me that of all of the transmissions that are just like mine, that they have seen come through, all of them have the 3rd piston blown in the transmission? They are telling me there is a defect/ failure in the 3rd piston in those transmission's? Finally talked to Ford yesterday and because I had the car taken Bayport auto to have my car worked on because Ford didn't get back to me in a timely manner like they had promissed too, they are telling me there is nothing they can do for me because I had my car towed to Bayport auto to have it fixed? Clearly they know that they have a transmission issue and have not done a recall on the transmission's? More

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Internal transmission issue at 33,000 miles Brought my car to Hudson Ford on 4/13/2019 for a new battery and went to drive the car home, only to wind up 1/4 of a mile down the road to have it st Brought my car to Hudson Ford on 4/13/2019 for a new battery and went to drive the car home, only to wind up 1/4 of a mile down the road to have it stall out again and had to have it towed back to Ford? This time they called me and told me that my Ford Escape with only 33,000 miles on the car needed a new transmission/ it has an internal transmission failure? They qouted me $7,400.00 for a rebuilt transmission and I was quoted by RMF auto $5,000 and Als transmisiion $4,100.00 and Bayport auto $3,100.00, I have been waiting for Ford to call me back in reguards to the issues and they sad they would respond back by Friday 4/26/2019 or Monday 4/29/2019 at the latest, and today is Wednesday May 1st and have not heard a word back from Ford? Customer service at Ford is very SLOOOOW to say the least? I had my car towed to Bayport auto to fix my transmission yesterday! More

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Respectful I was treated with respect, not hurried and feel that I was given a fair deal. I would recommend Clay and Lynn anytime as well as Hudson Ford. Mike I was treated with respect, not hurried and feel that I was given a fair deal. I would recommend Clay and Lynn anytime as well as Hudson Ford. Mike from service helped me setup Android auto, which was really appreciated. More

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Never have let us down. We have purchased or leased three new vehicles from Hudson Ford and have had them, as well as our 10 year-old Mercury Mariner serviced there almost ex We have purchased or leased three new vehicles from Hudson Ford and have had them, as well as our 10 year-old Mercury Mariner serviced there almost exclusively, Very easy to deal with in all departments. More

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GREAT OURSTANDING EVERY TIME I COME IN, whether it is for sales or service or parts. I have always been very pleased when I leave and know that everything OURSTANDING EVERY TIME I COME IN, whether it is for sales or service or parts. I have always been very pleased when I leave and know that everything has been done correctly. More

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Repeat customer We have bought our last 8 vehicles here and have always received great service. It’s good to know a local dealership you can trust to do a good job. We have bought our last 8 vehicles here and have always received great service. It’s good to know a local dealership you can trust to do a good job. More

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High and dry Took my car in for an oil change and a repair on an audio problem. After the oil change I realized No sticker was put on my window with a date of the Took my car in for an oil change and a repair on an audio problem. After the oil change I realized No sticker was put on my window with a date of the oil change and worst of all, no one filled my window washer fluid and I got stuck on the freeway with nasty windows. Had to pull off, buy a gallon of washer and fill up my reservoir. It took every drop from the bottle. It was bone dry. Took 2 more wks to fix the audio trouble :( More

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The Best for at Least 500 Miles Hudson Ford continues to exceed expectations. Key factor is the consistent staff, who know me by name. I don't go anywhere else for my service. Hudson Ford continues to exceed expectations. Key factor is the consistent staff, who know me by name. I don't go anywhere else for my service. More

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