Mike Korallus | Page 12

You'll love this experience!!! My wife and I were looking for a used car for our kids. We where dealing with Steve Z., who was a delight to say the least. Steve was upfront from t My wife and I were looking for a used car for our kids. We where dealing with Steve Z., who was a delight to say the least. Steve was upfront from the service records to the operation of every switch on the car. We met Mike Korallus, who is fantastic! When it comes to customer service, Mike wrote the book. He truly cares for his clients and their families. If you go to look for a car make sure you meet Mike you wont regret it! All the best to you, Steve and Mike! Mark and Karen More

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My great dealer experience I keep coming back to Infiniti of Naperville because of people that works are great and friendly. I have great experience with Jim, he was thorough an I keep coming back to Infiniti of Naperville because of people that works are great and friendly. I have great experience with Jim, he was thorough and friendly during the whole process. Lastly, Mike who I've known since 1998 and sold my first Infiniti QX4 SUV was still the same - great and friendly. More

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Up for the challenge After reminding sales manager it was about my experience and not their reputation of " take it or leave it" we were able to move forward. My experienc After reminding sales manager it was about my experience and not their reputation of " take it or leave it" we were able to move forward. My experience with Ms. Abdel bought me back to give them another chance, which contributed directly to Mr. Chin's sale. This model sells itself, and my credit score/-worthiness speaks for itself. Once able to move from posturing had a WONDERFUL!!! experience, which my son was also able to enjoy. I love my 2019 QX50 and look forward to many years of enjoyable driving. Experience would had been greater if dealership honored employee/family discount program. I would like to add that Mr. Korallus did add accessories to my vehicle at no extra charge and secured it from a dealership out of state; which I really appreciated. More

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6 Stars, Actually I just purchased my 7th Infiniti, 5 from this dealership. There’s a reason this dealership consistently wins awards, and that’s what keeps me and coun I just purchased my 7th Infiniti, 5 from this dealership. There’s a reason this dealership consistently wins awards, and that’s what keeps me and countless others coming back car after car, year after year. The owners of this dealership are invested heavily in the daily operations of the business, and it shows. I had the pleasure of working with Mike Korallus and Doug Belgio, whom I’ve know and worked with on prior purchases. They understand and put a premium on valued customers and repeat business, and work hard to ensure that you’re satisfied throughout the entire sales experience. No BS; they make the car purchasing experience enjoyable. I always recommend Infiniti of Naperville to friends looking for an exceptional automobile, and a purchasing experience to match. More

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Great Experience purchasing a pre-owned G37x! I would highly recommend Infiniti of Naperville to anyone looking to buy a car. I plan to come back here when I'm in the market again. Clearly, Infi I would highly recommend Infiniti of Naperville to anyone looking to buy a car. I plan to come back here when I'm in the market again. Clearly, Infiniti is a strong name and make great cars but it was the people at this location that made it easy for me to pick them as the dealer of choice. Steve Zwolinski, the salesperson I worked with was so honest about his opinions that it really made me feel comfortable talking and working with him. It didn't take too long for him to introduce me to Mike Korallus which was another great experience. I instantly liked Mike because he took the time to explore a couple of buying options with me that I had not considered. While we ultimately came back to our original plan (and car) it was nice to see that he and Steve were thinking outside the box based on my trade-in situation. Both worked quickly and with so much transparency that I could tell I would end up purchasing a car from them and it was just a matter of when. When I returned to make the actual purchase I had the opportunity to work with Paul Kay in finance and Justin Rogers. Paul's likability factor is a 10 out of 10. He was nice, never stopped smiling and walked me through the paperwork step-by-step. Finally, before leaving Justin made sure I understood everything I needed to know about the car and some possible options I could add in the future. I'm as busy as the rest of us, but wanted to make time to say a couple of nice words about this team and dealership. Thanks for the great experience! Don K. More

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Adam made it easy I just purchased my 3rd CPO Infiniti, 2 in the last 9 months. Adam was easy to work with, and honest, upfront , and eager to make the buying experienc I just purchased my 3rd CPO Infiniti, 2 in the last 9 months. Adam was easy to work with, and honest, upfront , and eager to make the buying experience as painless as possible. The GM Mark was great too, he really stands behind his product! If you want a fair, no nonsense approach to car-buying...Adam is your man. More

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The best buying experience Car buying is not fun for anyone, but this was the most seamless, "enjoyable" experience, if that's possible, I've been through buying a car. Came in Car buying is not fun for anyone, but this was the most seamless, "enjoyable" experience, if that's possible, I've been through buying a car. Came in 2 weeks ago on a very cold and snowy day. Dealership was pretty slow, but Alex Jaquez helped me. Talked to me about a few cars and we took one out for a test drive. Came back and talked a little about what my considerations were. So low pressure and didn't push me. Had already looked at cars from other dealerships, and pretty much knew what I was looking for and where I felt like we could be. Told him let me decide on whether I was going with Benz or Infiniti. Contacted him a week later and ran some numbers back and forth. Came in the next day. Alex was out but Mike Korallus stepped in. Assured me that they worked as a team and Alex would not miss out. He had Doug Belgio step in to help me out. Doug's a little rough at first, but cracked a few jokes and he turns into a PJ wearing teddy bear. Went back and forth on the numbers. We were still off by a small amount and Mike told me no worries and to think about it. No need...already within the range I was willing to spend and liked the fact that it wasn't the full-court press. Took me into the business manager Paul Kay who was also great to work with. Paperwork was fairly straightforward but he made sure I understood everything. Offered up his weekend in case I had any questions about finance terms/documents. All-in-all, one of the easiest car buying experience I've been through. Even the receptionist was so nice when my 3 little boys were terrorizing the showroom when we first got there. They were climbing in and out of the showroom cars. I was yelling at them to stop and Mike just said cars weren't meant to be kept cleaned...nice touch! An owner who knows how to build loyalty to his business! My second Infiniti, but won't be my last. Thanks, Naperville team! More

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The best service we ever had in our lifetime!!! This place is phenomenal. The service we got is beyond perfect. From the time we got in in the building up to the time we're done buying our beautiful This place is phenomenal. The service we got is beyond perfect. From the time we got in in the building up to the time we're done buying our beautiful car, it was just a terrific experience. Everyone's so friendly & honest . This is our first Infiniti car & i think, this will be our car forever. I'm done with BMW & Lexus. Alex, Dallas, Paul, Dale & Mike had been so extremely awesome to us. Thank you guys. We will surely recommend you to our friends & family. More

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The best experience we ever had !!! we're so happy with service we received today. Alex Jaquez was extremely friendly, very patient with us! we like his calm personality, he made us felt we're so happy with service we received today. Alex Jaquez was extremely friendly, very patient with us! we like his calm personality, he made us felt home. Dallas Carlson is so pleasant to work with, he's so knowledgeable with all the products & the car we purchased; he answered all our questions without getting annoyed. Paul Kay is super fun & warm, very smart & honest, not pushy at all ! The manager, Mike Korallus was very nice too !!! Thank you guys ! More

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Great sales team with a smooth process This was my first new car and leasing purchase. Wasn’t sure how it was going to go and Michael Swanson made it an easy process and answered all of my This was my first new car and leasing purchase. Wasn’t sure how it was going to go and Michael Swanson made it an easy process and answered all of my questions. I never felt like I was being hustled or lead into anything I didn’t want. Once the process began everything went smooth with them giving me a good deal on the car and my trade in. A deal so good that I didn’t feel the need to go back and forth and it was better than I had originally planned to be able to get. Once the deal was discussed and I needed a night to sleep on it I met Mike Korallus and you could tell he enjoyed making the right deal. We chatted a bit before I left but the most notable thing is that the next day I came back he was the first one I saw when I walked in and paused what he was doing to shake my hand and excited that I came back. Justin Rogers was great at setting up all my new tech in the car and informing me of the different options I have. Took his time and wasn’t in a rush. And lastly is Paul Kay, no one ever wants to see the finance person as they take your money. But he was really good about not being focused on the money through the process. Good guy that enjoy his job but wants to be sure your relaxed and not pushing more onto than what you want. Overall I had a great experience and I look forward to being a customer for many years. More

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