Mike Longridge | Page 4

Saul is always great and helpful. I believe this is my 4th car he has sold too. He’s always helpful and reliable. Always straight forward and easy to talk too. I appreciate his assist I believe this is my 4th car he has sold too. He’s always helpful and reliable. Always straight forward and easy to talk too. I appreciate his assistance in my purchases. More

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The service far exceeded my expectations! The employees were professional, courteous and friendly. My service was done sooner than expected and there were no hidden or unexpected charges. The The employees were professional, courteous and friendly. My service was done sooner than expected and there were no hidden or unexpected charges. They fixed my issue and I was back in my beloved QX55 quickly. More

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The felt good nice helpful no problem happy my service rep really took care of me rep really took care of me More

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Service department is below par; worst customer service ever! Which there was another dealership close by! ever! Which there was another dealership close by! More

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We brought our 2017 QX50 into Infiniti of Ontario on 2/16/23 for: 1) a scheduled oil/filter change; 2) a rear compartment seat belt issue, and 3) an issue with the steering column turn indicator. The Se 2/16/23 for: 1) a scheduled oil/filter change; 2) a rear compartment seat belt issue, and 3) an issue with the steering column turn indicator. The Service Advisor was Mike Longridge, who we have dealt with previously, and once again, he provided excellent Customer Service; he has the ability to quickly establish a very comfortable level of rapport with his easygoing and friendly demeanor, professionalism and his competent knowledge of his product. Mike addressed the seat belt issue himself, corrected the problem, and took the time to show us how we could remedy the issue, should it happen again in the future. He also answered some questions we had re. possible upcoming service issues based on the vehicle's elevated miles, describing the high quality engine installed in our particular model, thus allaying our concerns. The Multi-point vehicle inspection is also much appreciated as it lets us know if other issues are present, and Mike offers recommendations without any high pressure sales pitch. The issue with the turn indicator involves a sporadic "loose-feeling accompanied with a vibration" that refused to present itself at the time of the inspection, preventing any repair, however, Mike assured us he would look at it again if it returned. Our experiences with Mike Longridge @ Infiniti of Ontario will most definitely keep us coming back as long as we own this vehicle. Thanks, Mike...we appreciate your high level of Customer Service. Ken & Elaine Baker More

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The service and sales team are all very professional and knowledgeable. Mike Longridge is an exceptional service rep and Michael Velasco, was knowledgeable, patient, and professional. knowledgeable. Mike Longridge is an exceptional service rep and Michael Velasco, was knowledgeable, patient, and professional. More

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Thank you for the great and friendly service, especially for Mike (service center) , two thumbs up , from Eric S for Mike (service center) , two thumbs up , from Eric S More

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I’m so pleased with the service that Mr. Longridge provided. He is very knowledgeable and he’ll us to solve the issues with a great outcome. Thanks to Mr. Longridge for the EXCELLENT custome Longridge provided. He is very knowledgeable and he’ll us to solve the issues with a great outcome. Thanks to Mr. Longridge for the EXCELLENT customer service. This is my 1st time with Infinity . I’m so impressed with the great service that they have . Thank you 😊 More

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Michael was awesome. He took the time to explain in detail what the service would entail. Could not be happier with my experience at Infiniti of Ontario. Thanks, Michael! He took the time to explain in detail what the service would entail. Could not be happier with my experience at Infiniti of Ontario. Thanks, Michael!! More

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What an amazing experience from the beginning to the end. Mike Longridge was very helpful and knowledgeable in everything we discussed! My car was done in a timely manner! I will always bring my Infiniti Mike Longridge was very helpful and knowledgeable in everything we discussed! My car was done in a timely manner! I will always bring my Infiniti Q50 to Infiniti of Ontario! More

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