Mike Longridge | Page 4

Saul was very excellent and I appreciated his kind service. Very knowledgeable in his sales. service. Very knowledgeable in his sales. More

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Very happy with my recent repairs. They kept me informed every step . Employees were very helpful. Love the delivery service!! They kept me informed every step . Employees were very helpful. Love the delivery service!! More

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Infiniti of Ontario went above and beyond with helping us! All staff were wonderful and courteous and of course the repairs were done well. We can always count on Infiniti of Ontario! us! All staff were wonderful and courteous and of course the repairs were done well. We can always count on Infiniti of Ontario! More

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I have been driving infinity vehicles for well over 20 years, I switched over to the Ontario service center when the Riverside location closed, I could not say enough about the professionalism of the serv years, I switched over to the Ontario service center when the Riverside location closed, I could not say enough about the professionalism of the service advisers. My favorite adviser is Mike Longridge, He has been my adviser for about as long as I have been driving Infinities. I love the Ontario sales department. Because they really do value their customers. I purchased a new vehicle from their sales department 3 years ago. They gave me an amazing deal. I would highly recommend this dealership to those at drive infinities. Those who've never driven an Infiniti I would recommend a rest drive, At the Ontario store of course. More

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Saul is always great and helpful. I believe this is my 4th car he has sold too. He’s always helpful and reliable. Always straight forward and easy to talk too. I appreciate his assist I believe this is my 4th car he has sold too. He’s always helpful and reliable. Always straight forward and easy to talk too. I appreciate his assistance in my purchases. More

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The service far exceeded my expectations! The employees were professional, courteous and friendly. My service was done sooner than expected and there were no hidden or unexpected charges. The The employees were professional, courteous and friendly. My service was done sooner than expected and there were no hidden or unexpected charges. They fixed my issue and I was back in my beloved QX55 quickly. More

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The felt good nice helpful no problem happy my service rep really took care of me rep really took care of me More

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Service department is below par; worst customer service ever! Which there was another dealership close by! ever! Which there was another dealership close by! More

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We brought our 2017 QX50 into Infiniti of Ontario on 2/16/23 for: 1) a scheduled oil/filter change; 2) a rear compartment seat belt issue, and 3) an issue with the steering column turn indicator. The Se 2/16/23 for: 1) a scheduled oil/filter change; 2) a rear compartment seat belt issue, and 3) an issue with the steering column turn indicator. The Service Advisor was Mike Longridge, who we have dealt with previously, and once again, he provided excellent Customer Service; he has the ability to quickly establish a very comfortable level of rapport with his easygoing and friendly demeanor, professionalism and his competent knowledge of his product. Mike addressed the seat belt issue himself, corrected the problem, and took the time to show us how we could remedy the issue, should it happen again in the future. He also answered some questions we had re. possible upcoming service issues based on the vehicle's elevated miles, describing the high quality engine installed in our particular model, thus allaying our concerns. The Multi-point vehicle inspection is also much appreciated as it lets us know if other issues are present, and Mike offers recommendations without any high pressure sales pitch. The issue with the turn indicator involves a sporadic "loose-feeling accompanied with a vibration" that refused to present itself at the time of the inspection, preventing any repair, however, Mike assured us he would look at it again if it returned. Our experiences with Mike Longridge @ Infiniti of Ontario will most definitely keep us coming back as long as we own this vehicle. Thanks, Mike...we appreciate your high level of Customer Service. Ken & Elaine Baker More

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The service and sales team are all very professional and knowledgeable. Mike Longridge is an exceptional service rep and Michael Velasco, was knowledgeable, patient, and professional. knowledgeable. Mike Longridge is an exceptional service rep and Michael Velasco, was knowledgeable, patient, and professional. More

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