Went in for an oil and filter change, took about 2.
5 hours with an appointment. If you just need oil and filter change, i'd suggest going someplace else. I asked why it took so long, the reply was th
5 hours with an appointment. If you just need oil and filter change, i'd suggest going someplace else. I asked why it took so long, the reply was that they are understaffed and are looking to fill positions.
As far as the service, they do attend to you when you get there quick enough, however, it can be pretty pricey. Oil and Filter was about $82.00 with coupon. Brake service they wanted about $750...found some place else where i paid about $350...so saved $400.00.
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by king1mrchess
Service Price Transparency
Other Employees Tagged:
Mando Hernandez
Dec 01, 2022 -
INFINITI of ONTARIO responded
I want to apologize for falling short of your expectations. We will be sure to improve from your comments....
Thank you,
Cordy Cerami
Just completed my October regular service visit.
My service rep did a great job helping me out and getting the car serviced. Thank you
My service rep did a great job helping me out and getting the car serviced. Thank you
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by Gregg
Service Price Transparency
Nov 21, 2022 -
INFINITI of ONTARIO responded
Gregg,
Thank you for taking the time to recognize our serve department representatives. I will share your comments with Mike and the rest of the service team...
Thank you again,
Cordy Cerami
Staff was amazing I didn’t have an appointment and my
tire light was on the assisted me and I was on my way
tire light was on the assisted me and I was on my way
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by gina
Oct 13, 2022 -
INFINITI of ONTARIO responded
Gina,
Thank you for taking the time to post your comments.... I will share your post with the service team, and I know they will appreciate it...
Thank you again,
Cordy Cerami
Everyone is so nice and the service area is very clean
and they have good coffee thank you
and they have good coffee thank you
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by Wldwahine
Sep 20, 2022 -
INFINITI of ONTARIO responded
Thank you for the very kind words. You named almost the entire service team and I will be sure to share your post with them...
Thanks again,
Cordy Cerami
This dealership has always been honest and does great
work. Mike our service rep kept us informed of the work.
work. Mike our service rep kept us informed of the work.
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by lestermoval
Sep 20, 2022 -
INFINITI of ONTARIO responded
Very kind of you to take the time and acknowledge Mike in our service facility. I will be sure to share your kind words with him and the rest of the team...
Thank you,
Cordy Cerami
Sep 17, 2022 -
lestermoval responded
Would definitely recommend Infinity of Ontario. Honest and great work. Infinity cars are the best.
Great Great customer service, Mike Longridge is always
professional, and takes care of his customers.
professional, and takes care of his customers.
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by Juanvalle
Aug 26, 2022 -
INFINITI of ONTARIO responded
Thank you for the kind words... I'm sure Mike and the entire INFINITI of Ontario team will appreciate it...
Thank you,
Cordy Cerami
Mike Longridge came to the rescue!
Something unusual happened to my car and it took a while to diagnose. I requested Mike Longridge from the start because he has always been so thorou
Something unusual happened to my car and it took a while to diagnose. I requested Mike Longridge from the start because he has always been so thorough and good at explaining minor services in the past. But like I stated, this was different. I won't go into detail, but he fixed my car and I was left feeling he did his best to make the process SIGNIFICANTLY less painless. Mike kept me in the loop and always followed through. Infiniti of Ontario is fortunate to have Mike. So am I.
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by Christine
Aug 25, 2022 -
INFINITI of ONTARIO responded
Thank you, Christine... Yes Mike is a true professional and we are very fortunate to have him as one of our team members. I will be sure to pass your very kind accolades on to Mike and the rest of the service team, I know they'll appreciate it...
Thank you again,
Cordy Cerami
Infiniti of Ontario is awesome!
Fast service great customer service! Thank you to Mike For always helping me out!
Fast service great customer service! Thank you to Mike For always helping me out!
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by Dane
Aug 25, 2022 -
INFINITI of ONTARIO responded
Dane,
Thank you for the kind words and taking the time to acknowledge Mike in our service department. I will be sure to pass the accolades on to Mike and the rest of the service team...
Thank you,
Cordy Cerami
The best bunch of workers who really take care of our
Infinity’s!. I am a long time fan of Infinity of Ontario.
Infinity’s!. I am a long time fan of Infinity of Ontario.
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by Chicoas
Other Employees Tagged:
Mando Hernandez
Aug 25, 2022 -
INFINITI of ONTARIO responded
Thank you for acknowledging the efforts of the team here at INFINITI of Ontario. Its always great whenever the team works together and clients take the time to post kind words about those efforts...
Thank you again,
Cordy Cerami
Fantastic service and care to make sure I was taken care
of. Mike was attentive, followed up and kept me in the loop.
of. Mike was attentive, followed up and kept me in the loop.
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by ChrisInfiniti