Mike Loucks
Mike Loucks at Fred Martin Superstore

Mike Loucks

Service Advisor

Fred Martin Superstore

3195 Barber Rd
Barberton, OH 44203

Contact Me
4.8
91 Reviews
4.8

91 Reviews

Write a Review

91 Reviews of Mike Loucks

October 21, 2025

Dealership Rating
Employee Rating

Mike in service is a great knowledgeable service manager. He keeps his customers in the loop and follows thru very well. More

by michaelmortier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 21, 2025

Fred Martin Superstore responded

Thank you so much for your kind words about Mike and our team. We're happy to hear we could provide you with a great service! Thank you for your business and we look forward to seeing you again!

October 07, 2025

Dealership Rating
Employee Rating

Excellent and professional and outstanding service. The only place I’ll let service my vehicle. More

by TaraP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Szilagyi

Oct 08, 2025

Fred Martin Superstore responded

We love to hear it! Thank you for your kind words and for your business, Tara! We look forward to seeing you again!

September 07, 2025

Dealership Rating
Employee Rating

My service advisor Michael Loucks was terrific! Wonderful experience overalll and Jeep performance is much improved. More

by janaspac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 08, 2025

Fred Martin Superstore responded

We love to hear it! Thank you so much for your kind words and for your business! We look forward to seeing you again!

September 06, 2025

Dealership Rating
Employee Rating

My service manager Mike Loucks is as always fabulous and super helpful with either of our vehicles when we bring them in for service or recalls. More

by mikestrucking47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 08, 2025

Fred Martin Superstore responded

We're glad to hear that Mike could help get you in and out and back on the road! Thank you so much for your kind words and for your business! We look forward to your next visit!

June 04, 2025

Dealership Rating
Employee Rating

I had a great experience,the service manager kept me informed thru out the entire process and was greatly appreciated. More

by Lunsfordkenny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 05, 2025

Fred Martin Superstore responded

We love to hear it! Thank you for your business and for your review! We look forward to your next visit!

March 18, 2025

Dealership Rating
Employee Rating

Excellent service. Olivia was very helpful. My new go to dealership for service. Would 10 out of 10 recommend More

by Jrad2009
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 19, 2025

Fred Martin Superstore responded

We love to hear it! Thank you so much for your kind words and for choosing our team! We look forward to seeing you again!

March 10, 2025

Dealership Rating
Employee Rating

Everyone was very polite and helpful and the area is very clean. I think they did an excellent job. More

by malea31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Taylor Black

Mar 10, 2025

Fred Martin Superstore responded

Thank you so much for your kind words and for your business! Congratulations on your purchase and we look forward to seeing you again!

February 25, 2025

Dealership Rating
Employee Rating

Friendly , good service fix in a timely manner,polite service and clearly explained the problems More

by jharvey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 25, 2025

Fred Martin Superstore responded

We're happy to hear we could get your Ram fixed up and back on the road! Thank you for your business and we look forward to seeing you again!

December 22, 2024

Dealership Rating
Employee Rating

I feel at ease everytime I visit and know I’m always taken care of and with respect. More

by Plush308
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 23, 2024

Fred Martin Superstore responded

We love to hear it! Thank you for your kind words and for choosing our team! We appreciate your business and we look forward to seeing you again!

November 21, 2024

Dealership Rating
Employee Rating

The service department does such a fabulous job when they service your vehicle. They are very meticulous with your vehicle when its getting fixed like it's their own. They make sure everything is explained a More

by Young
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Speedy crew on 11/15/2024

Nov 22, 2024

Fred Martin Superstore responded

We're happy to hear that both our team at Superstore and at Speedy have been able to provide you with great service! Thank you so much for your continued support of our business and for taking the time to leave us 5-stars! We look forward to your next visit!

1
...

Dealership Inventory (891 Vehicles)

new 2026 Ram 2500 car, priced at $69,306
2026 Ram 2500
new
Gray exterior
8-Speed Automatic
4WD
new 2026 Chrysler Pacifica car, priced at $39,311
2026 Chrysler Pacifica
new
Silver exterior
9-Speed 948TE Automatic
FWD
new 2026 Ram 1500 car, priced at $58,367
2026 Ram 1500
new
White exterior
8-Speed Automatic
4WD
new 2026 Ram 1500 car, priced at $59,055
2026 Ram 1500
new
Black exterior
8-Speed Automatic
4WD
new 2026 Ram 1500 car, priced at $64,576
2026 Ram 1500
new
White exterior
8-Speed Automatic
4WD
new 2026 Ram 1500 car, priced at $52,918
2026 Ram 1500
new
Black exterior
8-Speed Automatic
4WD