Mike Lovallo
Mike Lovallo at Torrington Hyundai

Mike Lovallo | Page 2

Finance Manager

Torrington Hyundai

1446 E Main St
Torrington, CT 06790

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4.9
43 Reviews
4.9

43 Reviews

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43 Reviews of Mike Lovallo

June 18, 2026

Dealership Rating
Employee Rating

Wonderful to deal with. Helpful, friendly and no pressure. It felt like old home week. More

by dmjones822
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bob Ward

Jun 18, 2026

Torrington Hyundai responded

Thank you for sharing your experience. We’re pleased our team provided helpful, friendly, and pressure-free service on your Hyundai Tucson. It’s great to know it felt like a familiar visit; we look forward to seeing you again. Jon Alfano President jon@torringtonhyundai.com

June 15, 2026

Dealership Rating
Employee Rating

Service is limited due to the number of technicians available, so wait times can be lengthy. Communication throughout the process was lacking. I once waited over two hours for my vehicle to be inspecte More

by dani.langan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Gary Synott , David Laughman

Jun 18, 2026

Torrington Hyundai responded

Dani, we're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can do to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Jon Alfano President jon@torringtonhyundai.com

June 13, 2026

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Employee Rating

Well there are several things wrong with the car but I'm sure they'll all get fixed More

by valcyr64
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Hunter Mikita

Jun 15, 2026

Torrington Hyundai responded

Thanks for sharing your thoughts about your experience. We appreciate your business and hope to see you again soon! Jon Alfano President jon@torringtonhyundai.com

June 08, 2026

Dealership Rating
Employee Rating

They need better workers at service, the attendant was on his phone and said his coworker could check me out..myself and another patron stood while he played on his phone poor team work..fire that kid. More

by nursesshine26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Keeler

Jun 10, 2026

Torrington Hyundai responded

We're sorry to hear about your experience and would love to get to the bottom of it. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Jon Alfano President jon@torringtonhyundai.com

June 08, 2026

Dealership Rating
Employee Rating

We were treated fairly and with respect. This is the 5th vehicle purchased at this dealership. More

by dkurtz277
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gary Synott, Bob Ward , John Alfano

Jun 08, 2026

Torrington Hyundai responded

We appreciate your loyalty in purchasing a fifth Hyundai with us. It’s great to know you felt treated with respect throughout the process. We look forward to welcoming you back. Jon Alfano President jon@torringtonhyundai.com

May 25, 2026

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Employee Rating

Great Service and Wonderful employees. You can tell that they really care about their customers. More

by sarahcolquhoun93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 25, 2026

Torrington Hyundai responded

Thank you for recognizing our team’s dedication during your Hyundai Tucson service. It’s rewarding to know you felt well cared for. We’re here if you need any assistance in the future. Jon Alfano President jon@torringtonhyundai.com

May 20, 2026

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Employee Rating

Mike made it possible to get into my new car and I LOVE it! These guys have always been easy to work with and I highly recommend them! More

by sbeacco
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Hunter Mikita

May 20, 2026

Torrington Hyundai responded

It’s fantastic to hear that Mike made the process straightforward and that you’re enjoying your new Hyundai. We appreciate your recommendation and look forward to helping you again in the future. Jon Alfano President jon@torringtonhyundai.com

May 15, 2026

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Employee Rating

I don't know Gary Synot, but Bob Ward was very helpful and accommodating. He was a pleasure to deal with More

by rbirardi
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gary Synott, Bob Ward

May 15, 2026

Torrington Hyundai responded

We appreciate the 5-star rating and are thrilled Bob was accommodating and made your used Hyundai Tucson purchase a pleasure. Enjoy your Tucson and we look forward to serving you again. Jon Alfano President jon@torringtonhyundai.com

May 11, 2026

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Employee Rating

Garrett was very helpful and got my Hyundai in for servicing very quickly. I was there for a little over an hour and had a cup of tea while I waited in the waiting room. They did an oil change, tire r More

by susieq2720212021
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Garrett Service, John sales,

May 11, 2026

Torrington Hyundai responded

We’re glad your Tucson got serviced quickly and that you could relax with a cup of tea. It’s wonderful hearing that our friendly team took care of your oil change, tire rotation, electronics update, and fluid top off in just over an hour. We look forward to keeping your Hyundai running at its best. Jon Alfano President jon@torringtonhyundai.com

May 09, 2026

Dealership Rating
Employee Rating

Hunter was knowledgable, friendly, responsive. He made the buying process simple and easy.There were no contrived conversations or high pressure sales tactics. I would buy from Torrington Hyundai More

by pitacarlos
Recommend Dealer
Yes

Other Employees Tagged: Hunter Mikita

May 09, 2026

Torrington Hyundai responded

Thank you for noting how Hunter made everything straightforward and pressure-free. We’re thrilled you enjoyed your Hyundai buying experience and appreciate your confidence in our team. Please let us know whenever we can assist you again. Jon Alfano President jon@torringtonhyundai.com

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