Mike Lovallo
Mike Lovallo at Torrington Hyundai

Mike Lovallo | Page 2

Finance Manager

Torrington Hyundai

1446 E Main St
Torrington, CT 06790

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4.9
22 Reviews
4.9

22 Reviews

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22 Reviews of Mike Lovallo

March 02, 2026

Dealership Rating
Employee Rating

They do good work but waiting an hour and 45 min for an oil change and tire rotation when you have an appointment is unacceptable. This is the second time that happened to me. More

by allyson.wicander
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jon Alfano, Mike Keeler

Mar 02, 2026

Torrington Hyundai responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, Allyson, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Jon Alfano jon@torringtonhyundai.com President John Donovan Service Manager johnd@torringtonhyundai.com

March 01, 2026

Dealership Rating
Employee Rating

They were great and helpful ! !!! Would recommend to anyone that needs a new car gratefull More

by chuckwnelson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Haas

Mar 01, 2026

Torrington Hyundai responded

It’s wonderful to hear our team made your Hyundai Santa Fe purchase smooth and helpful. Thank you for recommending us to anyone searching for a new car. We appreciate your kind feedback and look forward to assisting you again. Jon Alfano President jon@torringtonhyundai.com

February 26, 2026

Dealership Rating
Employee Rating

We had a very nice experience from when we stepped in the door at the dealership until we left. Jordan.Delayo the salesman showed us the cars we were interested in. We went for test drives. He answered all o More

by loandrick
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jordan DeLayo

Feb 26, 2026

Torrington Hyundai responded

We’re so glad you felt comfortable from your first visit through both your Hyundai Santa Fe and Elantra purchases. Jordan and Mike enjoyed guiding you, answering your questions, and making each step clear and stress-free. We appreciate your trust and look forward to welcoming you back. Jon Alfano President jon@torringtonhyundai.com

February 25, 2026

Dealership Rating
Employee Rating

I've gotten the last 2 vehicles from them. I plan on purchasing another one. More

by Vwemt1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Haas

Feb 26, 2026

Torrington Hyundai responded

Thank you so much for your review. We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Jon Alfano President jon@torringtonhyundai.com

February 23, 2026

Dealership Rating
Employee Rating

Service was excellent and completed on time. Due to weather, we had to reschedule and then revert to the original appointment. The service personnel were very accommodating and helpful with the More

by jaylyons
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Keeler , Service

Feb 23, 2026

Torrington Hyundai responded

Thank you for highlighting how Mike and our service team accommodated the weather-related changes to your Hyundai Tucson Hybrid appointment while completing the work on time. We’re glad you found the process smooth and helpful. Jon Alfano jon@torringtonhyundai.com President John Donovan Service Manager johnd@torringtonhyundai.com

February 21, 2026

Dealership Rating
Employee Rating

I had a great experience. Mike Haas was patient, knowledgeable, and went above all expectations. Mike L. annswered all my financial questions, explained necessary actions, and More

by welcomemassage421
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gary Synott, Mike Haas

Feb 21, 2026

Torrington Hyundai responded

Delighted to hear Mike offered patient, knowledgeable support with your new Hyundai Tucson purchase. We apologize for the delay in transferring your Massachusetts registration and for the smudge on the rear seat; feel free to contact us to set up a time to address these details. Your referrals are greatly appreciated and we look forward to assisting anyone you send our way. Jon Alfano President jon@torringtonhyundai.com

February 19, 2026

Dealership Rating
Employee Rating

These fellas went above and beyond to help me get my loan situated as well as found a great car for me. Both Mike Haas and Mike in finance are incredible people. Thank you very much 😁😁 More

by Ron
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Haas

Feb 19, 2026

Torrington Hyundai responded

Thrilled to hear Mike and Mike went above and beyond to secure your loan and find your ideal used Hyundai Kona. Enjoy your new ride and thanks for sharing your experience! Jon Alfano President jon@torringtonhyundai.com

February 12, 2026

Dealership Rating
Employee Rating

Not the typical dealership feel. Felt like I was talking to normal people rather than “salesmen”. Hunter went above and beyond to get the car I wanted and Gary helped get us a price More

by kcampy913
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Gary Synott, Hunter Mikita

Feb 12, 2026

Torrington Hyundai responded

We’re delighted you felt at ease throughout the process. Hunter went above and beyond to secure your Palisade Hybrid, Gary helped with a price that worked for you, and Mike guided the final steps smoothly. Enjoy every moment in your new Hyundai. Jon Alfano President jon@torringtonhyundai.com

February 12, 2026

Dealership Rating
Employee Rating

They are professional, fast and a great team to work with. I signed paperwork and I was in my new ca within an hour. More

by gs_ginger
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 12, 2026

Torrington Hyundai responded

We’re thrilled our team worked professionally and swiftly to complete your paperwork and get you into your Palisade in under an hour. Enjoy the ride in your new Hyundai and congratulations again! Jon Alfano President jon@torringtonhyundai.com

February 08, 2026

Dealership Rating
Employee Rating

The staff was very friendly and helpful. The wait was not too long. Hannah answered my questions and came outside with me to show me how to use some features on my car. More

by rpkirschner714
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gary Synott , Steve Smith

Feb 08, 2026

Torrington Hyundai responded

We appreciate you sharing your experience with our team. It’s wonderful to hear the wait was brief and that our staff took the time to walk you through your Hyundai Kona’s features. We look forward to assisting you again.

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