Mike Lovallo | Page 2

I’m very disappointed in their lack of support . I spoke directly to the owner about the tires on my SantaFe. They are defective and should not be sold on Hyundai vehicles if you replace them when t I spoke directly to the owner about the tires on my SantaFe. They are defective and should not be sold on Hyundai vehicles if you replace them when three out of four are bad. Saying it isn’t their responsibility. When I am responsible for children riding to and from school daily. I have owned four Hyundai’s and will not be purchasing another. More

by ap15 Verified Customer Verified Customer

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Based on my experience at several dealerships I found Torrington Hyundai to be the best. The sales process moved along quicker than I expected with clarity and without high pressure. Torrington Hyundai to be the best. The sales process moved along quicker than I expected with clarity and without high pressure. More

by elane62889 Verified Customer Verified Customer

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Very positive experience start to finish. The salesman was very helpful i explaining The different packages and pricing. Very happy with the assistance provided by the salesman setting up t The salesman was very helpful i explaining The different packages and pricing. Very happy with the assistance provided by the salesman setting up the Blue Link app. The manager of the dealership very helpful in Navigsting the financial part and warranty, More

by wahlers882 Verified Customer Verified Customer

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Mike Keeler offered many options for our car needs / dilemma when other dealerships wouldn’t. Management supplemented his assistance as well making our unplanned buying experience as good as it could b dilemma when other dealerships wouldn’t. Management supplemented his assistance as well making our unplanned buying experience as good as it could be. More

by bradubow Verified Customer Verified Customer

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They do good work but waiting an hour and 45 min for an oil change and tire rotation when you have an appointment is unacceptable. This is the second time that happened to me. oil change and tire rotation when you have an appointment is unacceptable. This is the second time that happened to me. More

by allyson.wicander Verified Customer Verified Customer

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They were great and helpful ! !!! Would recommend to anyone that needs a new car gratefull !!! Would recommend to anyone that needs a new car gratefull More

by chuckwnelson Verified Customer Verified Customer

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We had a very nice experience from when we stepped in the door at the dealership until we left. Jordan.Delayo the salesman showed us the cars we were interested in. We went for test drives. He answered all o door at the dealership until we left. Jordan.Delayo the salesman showed us the cars we were interested in. We went for test drives. He answered all our questions He. He was very knowledgeable and patient. We met Mike Lovall in finance. He went over all the paperwork with us so everything was understandable and clear. We bought a Hyundai Santa Fe on the Tuesday and came back on Friday and bought a Hyundai ELANTRA. We usually hate going to dealerships, but this experience with Jordan and Mike was not stressful. We didn’t feel pressured and we felt like we had a good deal when we left the dealership. We would definitely go back. More

by loandrick Verified Customer Verified Customer

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I've gotten the last 2 vehicles from them. I plan on purchasing another one. I plan on purchasing another one. More

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Service was excellent and completed on time. Due to weather, we had to reschedule and then revert to the original appointment. The service personnel were very accommodating and helpful with the Due to weather, we had to reschedule and then revert to the original appointment. The service personnel were very accommodating and helpful with the entire process. More

by jaylyons Verified Customer Verified Customer

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I had a great experience. Mike Haas was patient, knowledgeable, and went above all expectations. Mike L. annswered all my financial questions, explained necessary actions, and Mike Haas was patient, knowledgeable, and went above all expectations. Mike L. annswered all my financial questions, explained necessary actions, and made me feel comfortable. The only negative was in transferring my MA registration. It has taken over a week, and I get nervous when things don’t go o as expected. There was also a smudge on the upholstery in the rear seat. Mike is aware, but no appointment has been scheduled. Overall I am impressed and appreciative of this dealership. I intend to refer friends and relatives. More

by welcomemassage421 Verified Customer Verified Customer

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