Mike Matthews | Page 2
Assistant Service Manager
Biggers Chevrolet
1385 East Chicago Street
Elgin, IL 60120
Dealership Experience
5 yrs, 7 mos
53 Reviews
Write a Review53 Reviews of Mike Matthews
August 09, 2026
My daughter brought my truck in for an oil change and was treated very professionally. Thanks guys for the great service! treated very professionally. Thanks guys for the great service! More
Other Employees Tagged: Brian Pena, Yari Arredondo, Rebecca Proctor, Jill Hogue , Mike Dellas
August 07, 2026
The Assistant Service Manager, Mike Matthews, was outstanding. He went over and above to help us with our bumper-to-bumper warranty, unfortunately to no avail. It was not his fault our extended warra outstanding. He went over and above to help us with our bumper-to-bumper warranty, unfortunately to no avail. It was not his fault our extended warranty stinks. They know there is a problem with the tail light assemblies on the 2020 Equinoxes, but they don't want to fix them. More
July 24, 2026
Always the best in mechanical service and customer service, Biggers has been my choice since 1996. good people in sales , service & finance. And thanks Bob C, now retired for his friendship & support service, Biggers has been my choice since 1996. good people in sales , service & finance. And thanks Bob C, now retired for his friendship & support for all those years.. More
Other Employees Tagged: Jim Leichter, Coke Lafollette, Mike Dacheff, Russell Shores
July 23, 2026
Amaan Mirza was awesome to work with for this purchase. It took me several months/visits to make my final decision, and Amaan was personable, patient, knowledgeable, with no "high pressure" tactics. This i It took me several months/visits to make my final decision, and Amaan was personable, patient, knowledgeable, with no "high pressure" tactics. This is my first real NEW Car purchase in decades and so far I'm extremely happy with my new vehicle, and the deal I got. Mike Matthews in the service department was very helpful and concise in setting up my dealer add ons after purchase. I actually recommended Amaan to a friend who is also interested in a new Chevy as well, and brought him to meet him. More
Other Employees Tagged: Amaan Mirza
July 17, 2026
Excellent facility which is run very well by management. Everyone in service is courteous efficient. The work is usually completed on time. My service advisor Mike Matthews is excellent! Everyone in service is courteous efficient. The work is usually completed on time. My service advisor Mike Matthews is excellent! More
July 14, 2026
Great dealership very professional, attend and very friendly, helpful try to go the extra mile to help you ,if there is anything question or unsure of any doubt they are than please to help you, they h friendly, helpful try to go the extra mile to help you ,if there is anything question or unsure of any doubt they are than please to help you, they have great deals and great staff they are all awesome. More
Other Employees Tagged: Jim Leichter, Bruce Westphal, Jennifer Paluch, Brian Pena, Yari Arredondo, Rich Altenhoff, Rebecca Proctor , Mike Dellas
July 12, 2026
It always irritates me when you charge for “extra” materials! You quote a price and then tack on extras. It seems to me to be an automatic tip. After years of practice you shouldn’t need “extras” for materials! You quote a price and then tack on extras. It seems to me to be an automatic tip. After years of practice you shouldn’t need “extras” for a majority of your services. I’ll check around for service w/o extras!! More
June 29, 2026
2 Mikes, service advisor and service manager, are the best in the industry. They take great care of me and my Corvette best in the industry. They take great care of me and my Corvette More
Other Employees Tagged: Jill Hogue , Mike Dellas
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