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Mike Matthews
Mike Matthews at Biggers Chevrolet

Mike Matthews | Page 2

Assistant Service Manager

Biggers Chevrolet

1385 East Chicago Street
Elgin, IL 60120

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4.8
51 Reviews

Dealership Experience

5 yrs, 6 mos

4.8

51 Reviews

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51 Reviews of Mike Matthews

August 02, 2026

Dealership Rating
Employee Rating

As always, Biggers service team kind, polite and my car was finished exactly when they told me it would be. Thank you! More

by toddnmegs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Aug 04, 2026

Biggers Chevrolet responded

Thank you for the wonderful 5-star review! We're happy to hear that our Biggers Chevrolet service team continues to provide the kind, professional, and reliable experience you expect. We know your time is valuable, and we're glad we could complete your service right on schedule. We truly appreciate your continued trust and look forward to taking care of you and your vehicle for many miles to come!

July 29, 2026

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Had a time crunch to get my truck fixed for a trip. Got me right in and got my truck fixed in time to save trip. Kudos to Mike Mathew’s More

by JK8573
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Print
Jul 30, 2026

Biggers Chevrolet responded

Thank you for the fantastic 5-star review! We're so glad we could get your truck in quickly and have it ready in time for your trip. Providing timely, dependable service is always our goal, and we're thrilled Mike helped make that happen. We'll be sure to pass along your kind words to him. Thank you for choosing Biggers Chevrolet, and we hope you had a great trip!

July 24, 2026

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Always the best in mechanical service and customer service, Biggers has been my choice since 1996. good people in sales , service & finance. And thanks Bob C, now retired for his friendship & support More

by MCKC23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jim Leichter, Coke Lafollette, Mike Dacheff, Russell Shores

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Jul 28, 2026

Biggers Chevrolet responded

Thank you for your incredible review and for your loyalty since 1996! It means so much to know that Biggers Chevrolet has been your trusted choice for mechanical service for so many years. We're grateful for your kind words about our sales, service, and finance teams, and we'll be sure to share your appreciation with them. Thank you for continuing to put your trust in us—we truly value your support and look forward to serving you for many more years to come!

July 23, 2026

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Amaan Mirza was awesome to work with for this purchase. It took me several months/visits to make my final decision, and Amaan was personable, patient, knowledgeable, with no "high pressure" tactics. This i More

by mrmark34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amaan Mirza

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Jul 28, 2026

Biggers Chevrolet responded

Thank you for taking the time to share your experience and for choosing Biggers Chevrolet for such an important purchase! We're thrilled to hear that Amaan made the process comfortable and enjoyable with his patience, knowledge, and no-pressure approach. Congratulations on your first new car in decades—we're so glad you're loving your new vehicle and felt confident in the deal you received. We're also happy to hear Mike was able to make the post-purchase process smooth and helpful. The greatest compliment we can receive is your recommendation, so thank you for referring your friend to Amaan. We truly appreciate your trust and look forward to being here for you throughout your ownership experience. Enjoy your new Chevy!

July 17, 2026

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Employee Rating

Excellent facility which is run very well by management. Everyone in service is courteous efficient. The work is usually completed on time. My service advisor Mike Matthews is excellent! More

by RCHATT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Jul 18, 2026

Biggers Chevrolet responded

Thank you for your fantastic 5-star review! We're thrilled to hear that you've consistently had such positive experiences with our service department. Providing courteous, efficient service and completing work on time is what we strive for every day. We're especially happy to hear that Mike Matthews has taken such great care of you—we'll be sure to share your kind words with him. Thank you for choosing Biggers Chevrolet, and we look forward to serving you again!

July 14, 2026

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Great dealership very professional, attend and very friendly, helpful try to go the extra mile to help you ,if there is anything question or unsure of any doubt they are than please to help you, they h More

by maginca@hotmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jim Leichter, Bruce Westphal, Jennifer Paluch, Brian Pena, Yari Arredondo, Rich Altenhoff, Rebecca Proctor , Mike Dellas

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Jul 14, 2026

Biggers Chevrolet responded

Thank you so much for your wonderful 5-star review! We truly appreciate your kind words about our team. Providing a professional, friendly, and helpful experience is what we strive for every day, and we're glad to hear our staff went the extra mile to make your visit a positive one. It's great to know you felt comfortable asking questions and that our team was able to help every step of the way. Thank you for choosing Biggers Chevrolet—we look forward to serving you again in the future!

July 12, 2026

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It always irritates me when you charge for “extra” materials! You quote a price and then tack on extras. It seems to me to be an automatic tip. After years of practice you shouldn’t need “extras” for More

by KAT33052
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Print
Jul 13, 2026

Biggers Chevrolet responded

Thank you for bringing this to our attention. Roger (our service manager) has an open door policy and would love to know how we can serve you better as we are very transparent into each repair order with our customers. Would you mind calling Roger when you see this response. Thank you.

June 29, 2026

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2 Mikes, service advisor and service manager, are the best in the industry. They take great care of me and my Corvette More

by CHIP_E
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jill Hogue , Mike Dellas

Print
Jun 30, 2026

Biggers Chevrolet responded

Thank you for the amazing 5-star review! We know how important your Corvette is, and it's our pleasure to help keep it in top condition. Thank you for your trust and loyalty to Biggers Chevy—we look forward to seeing you and your Corvette again at your next visit!

June 24, 2026

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The entire staff at Biggers Chevrolet has never failed to deliver excellent, timely service. As always, I'm 100% satisfied with my experience at Biggers Chevrolet. More

by FGC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jim Leichter

Print
Jun 24, 2026

Biggers Chevrolet responded

Thank you for your continued trust in Biggers Chevrolet and for sharing this wonderful 5-star review! We're honored to hear that our team consistently delivers the excellent and timely service you expect. It means a lot to us to know that you leave 100% satisfied with each experience! We truly appreciate your loyalty and look forward to serving you for many years to come!

June 04, 2026

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Another great experience with Biggers Chevrolet service/parts department. Mike in service took time to explain things to me and assisted me in ordering parts for my Corvette. More

by MAJORHYPE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Yari Arredondo

Print
Jun 12, 2026

Biggers Chevrolet responded

Thank you for the positive review. Have a Great Day.

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