Mike McKesson
Mike McKesson at Williamson Cadillac

Mike McKesson | Page 24

Service Advisor

Williamson Cadillac

7815 SW 104th St
Miami, FL 33156

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4.8
240 Reviews
4.8

240 Reviews

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240 Reviews of Mike McKesson

March 24, 2023

Dealership Rating
Employee Rating

having service performed on our 2014 XTS has always been a great experience. Mike McKesson has been an exceptional service person. The only problem we have is we are ready for a new vehicle and my wife ha More

by GMVALLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 28, 2023

Williamson Cadillac responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Jeff Rogers - jrogers@wagmiami.com

March 15, 2023

Dealership Rating
Employee Rating

The staff was great. The tuxedos are a nice touch. But the flip flops have to go. More

by ewill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 16, 2023

Williamson Cadillac responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Jeff Rogers - jrogers@wagmiami.com

February 19, 2023

Dealership Rating
Employee Rating

They did a great job and completed everything on a timely manner Excellent communication throughout the visit More

by rodrigun151
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 22, 2023

Williamson Cadillac responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Jeff Rogers - jrogers@wagmiami.com

February 19, 2023

Dealership Rating
Employee Rating

Amazing service ,I will recommend thi dealer nice people questions answered and quick service excellent T More

by JORGE65LEON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 22, 2023

Williamson Cadillac responded

Jorge, thank you for sharing this great feedback with us. I feel our service department is what makes Williamson Cadillac special. Reviews like yours help me to make sure that we're meeting the needs of our customers and I'm glad to hear that you were pleased with your visit. We look forward to seeing you for your next service appointment! Sincerely, Jeff Rogers - jrogers@wagmiami.com

February 04, 2023

Dealership Rating
Employee Rating

A joy to do business with Williamson. Attentive and honest service department. Efficient and courteous More

by RIC3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Erik Fernandez , Mike Penn

Feb 07, 2023

Williamson Cadillac responded

Thanks for this great review! I can't tell you enough how much I appreciate our service team. They do a fantastic job and I am very happy that they were there to take care of you! Thank you again and I look forward to working with you in the future! Sincerely, Jeff Rogers - jrogers@wagmiami.com

February 01, 2023

Dealership Rating
Employee Rating

After having the truck for over a week with no loaner available the missing chips for my heated and cool seats were not installed in my truck . No def was added to the tank which was missing and after dr More

by contender
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Feb 02, 2023

Williamson Cadillac responded

I would like to speak with you directly in order to better understand the circumstances you’ve described and reach a satisfactory resolution together. Please contact me directly at your earliest convenience. Thank you, I look forward to speaking with you. Sincerely, Jeff Rogers - jrogers@wagmiami.com

Feb 05, 2023

contender responded

I took my 2022 Gmc Sierra pickup to Williamson Cadillac for the 1st service due which was for a oil change and tire rotation and also had received a notice from Gmc that the missing chips for heated & cool seats had came in and also it stated they would add the Def Fluid if needed. The service department had my vehicle in service for 8 days,without giving me a loaner.After i pickup the vehilcle there was no Def fluid added and the chips needed to installed never came in. After driving home they had disprogramed all my working features as the front view camera and the automatic long beams. Now i have to go back and take them my vehicle waste of my time and money and be without my truck which i use for work as well.

January 28, 2023

Dealership Rating
Employee Rating

Good customer services excellent services , also they is helpful , super fast to do everything attention was great More

by 3880JESSEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 31, 2023

Williamson Cadillac responded

Thank you for this great review! I am very happy that our team was here to help you and treated you with the great customer service you deserve. Sincerely, Jeff Rogers - jrogers@wagmiami.com

January 19, 2023

Dealership Rating
Employee Rating

They left my oil filter open licking oil all the way home when I went back the next day to let them know what happened they told me that it’s normally happens all the time I feel that’s very BS More

by newagenoel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Rolando Pardo

Jan 23, 2023

Williamson Cadillac responded

Thank you for taking the time to provide us with this feedback. We value hearing from our customers, and the inconvenience that occurred in our service department does not reflect our standards of customer service. If you have any questions or would care to discuss this further, please do not hesitate to contact me at your earliest convenience. Sincerely, Jeff Rogers - jrogers@wagmiami.com

January 18, 2023

Dealership Rating
Employee Rating

These guys at Williamson Cadillac, both in Sales and Service departments are awesome. Top notch service from a great crew. Gary Smith More

by GSMITH27
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 20, 2023

Williamson Cadillac responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and I'm ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, Jeff Rogers - jrogers@wagmiami.com

January 17, 2023

Dealership Rating
Employee Rating

My service Representative Carlos Gomara is very attentive. Good follow through with the issue’s. More

by MARINI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carlos Gomara

Jan 19, 2023

Williamson Cadillac responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I am glad that our team made such a great impression on you. Sincerely, Jeff Rogers - jrogers@wagmiami.com

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