Mike Memery | Page 4

The service was great and all issues were relived. However, if I did not bring attention to the fact that I have a total protection plan that costs me an extra $30/month I would have been forced to pa However, if I did not bring attention to the fact that I have a total protection plan that costs me an extra $30/month I would have been forced to pay $160 for an alignment. The service team member insisted that I owed money for the alignment and it was not covered under total protection plan. Th service member had to call the company to make sure the service was covered. Without me advocating for myself I would have been stuck paying $160. If someone has a protection plan the service member should know what’s covered under it. More

by juliepacific Verified Customer Verified Customer

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The service department is always great and Jeff from the service department was halpful. I also spoke to a sales consultant about the possibility of trading my Tundra in for a new Tundra. He was helpful, to service department was halpful. I also spoke to a sales consultant about the possibility of trading my Tundra in for a new Tundra. He was helpful, too. More

by JACKIE2451 Verified Customer Verified Customer

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Very friendly, I was very happy with the friendly service and how they got me in and out very quickly and how they got me in and out very quickly More

by john.vanderhoof1964 Verified Customer Verified Customer

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Professional and courteous with feedback provided with understandable explanation. No gobbly gook teaser to have something else done in the visit understandable explanation. No gobbly gook teaser to have something else done in the visit More

by hok50 Verified Customer Verified Customer

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The employees in the service department at NYE are always very helpful and kind to me. They answer any questions I have and don't try to rope me into buying unnecessary services. I've never had a bad experie very helpful and kind to me. They answer any questions I have and don't try to rope me into buying unnecessary services. I've never had a bad experience going there, and I've been assisted by multiple different employees. They're all great! More

by Cw15 Verified Customer Verified Customer

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Grateful that they squeezed me into their schedule with little notice. Notifications were appreciated throughout the process Excellent little notice. Notifications were appreciated throughout the process Excellent More

by FRED.PARKER Verified Customer Verified Customer

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The work that was ordered was done correctly. The items on the dashboard were not addressed- there was one tire that was underinflated. The clock was not reset. It would have been nice if those 2 The items on the dashboard were not addressed- there was one tire that was underinflated. The clock was not reset. It would have been nice if those 2 items had been corrected More

by Bonnie Verified Customer Verified Customer

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Thank you excellent customer service and care I am really happy with the service looking forward to do business with you NYE Toyota soon happy with the service looking forward to do business with you NYE Toyota soon More

by WWAP2323 Verified Customer Verified Customer

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Respectful pleasant informative nice folks to work with they were prompt and I was kept abreast of any changes they were prompt and I was kept abreast of any changes More

by DANSAULSGIVER Verified Customer Verified Customer

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Safety recall handled perfectly. Timely service stop. I was greeted by the service agent and given a good timeframe for the repair. Received a pickup call and was on my way. Timely service stop. I was greeted by the service agent and given a good timeframe for the repair. Received a pickup call and was on my way. More

by vadoty17 Verified Customer Verified Customer

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