Mike Mrofchak
Mike Mrofchak at Mercedes-Benz of Palm Springs

Mike Mrofchak | Page 3

Service Advisor

Mercedes-Benz of Palm Springs

4095 E Palm Canyon Dr
Palm Springs, CA 92264

Contact Me
5.0
23 Reviews

I love to watch both NFL and NCAA football games on the weekend. Favorite vacation spots include Hawaii and Cabo San Lucas.

Dealership Experience

17 yrs, 5 mos

Industry Experience

17 yrs, 5 mos

Languages Spoken

English English

5.0

23 Reviews

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23 Reviews of Mike Mrofchak

May 15, 2026

Dealership Rating
Employee Rating

I was very impressed with the professionalism Randy showed as he checked out my flat tire, told me my options on how to get to the dealership and how to be safe driving the car with a flat tire. Mike, More

by NBR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 18, 2026

Mercedes-Benz of Palm Springs responded

Thank you for the thoughtful review of Mercedes-Benz of Palm Springs Service. We’re delighted to hear Randy and Mike provided such professional, attentive, and helpful customer care throughout your visit. Your recognition of our team’s commitment to safety, communication, and personalized service truly means a great deal to us. Thank you for your continued trust in Mercedes-Benz of Palm Springs.

May 15, 2026

Dealership Rating
Employee Rating

Always great service with Mike. He knows my car and handles everything needed perfectly. I trust his advice. More

by jamesncutlerjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Andrew Mortimer-Lamb

May 15, 2026

Mercedes-Benz of Palm Springs responded

Thank you for your continued trust and loyalty. We’re delighted to hear Mike consistently provides you with knowledgeable, dependable service and takes great care of your vehicle every step of the way. Delivering expert automotive service and building long-term customer relationships is always our goal, and we truly appreciate your confidence in our team!

May 14, 2026

Dealership Rating
Employee Rating

Wonderful experience for my recent repair - thank you to Mike Mrofchak in service and the technicians! I was updated throughout the entire process. Everything was quick and easy, and my vehicle was returned More

by TMercedes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 15, 2026

Mercedes-Benz of Palm Springs responded

Thank you for your wonderful feedback and for choosing Mercedes-Benz of Palm Springs for your service needs. We’re delighted to hear Mike Mrofchak and our technicians provided excellent communication, efficient repairs, and exceptional attention to detail throughout your visit. Delivering a seamless Mercedes-Benz service experience with outstanding customer care is always our goal, and we truly appreciate your recommendation and support.

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