Mike Mrofchak | Page 3

The service was excellent I really liked the video. Mike was great. I know my car did not need a lot of service because it has very miles on it. But you guys did a great job . Mike was great. I know my car did not need a lot of service because it has very miles on it. But you guys did a great job . More

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Good communication, professional, and prompt. I knew what to expect for the most part and they were very helpful, especially with providing a Lyft driver. Also, the ease of seeing the work done, I knew what to expect for the most part and they were very helpful, especially with providing a Lyft driver. Also, the ease of seeing the work done, and the video was even better because as a woman, I like to learn these things, and I like to assure that the work is being done. Thank you.. More

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MB of PS, particularly my service advisor Mike Mrifchak, always does an A plus job. I’ve been a client of his for 20 years. always does an A plus job. I’ve been a client of his for 20 years. More

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Excellent, efficient on time service of my GLE. The car drove like new when I left the dealer. The car drove like new when I left the dealer. More

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I am writing to update my experience with this dealer. I originally had a problem with conflicting information regarding the cost of a key fob. After discussion with the service department, the issue I originally had a problem with conflicting information regarding the cost of a key fob. After discussion with the service department, the issue was resolved in a fair and equitable manner. The Service department has always been responsive and helpful and I would highly recommend this dealer. I have driven Mercedes for the past 40 years and the last three were purchased at the Palm Springs dealership. More

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A huge thank you to Mike and his team! Always great service from start to finish! Wouldn’t go anywhere else! Always great service from start to finish! Wouldn’t go anywhere else! More

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To whom this may make a difference, I was extremely happy to hear the dealership was in the hands of new ownership!!! Most importantly I was so glad to have a different service advisor. This in itse happy to hear the dealership was in the hands of new ownership!!! Most importantly I was so glad to have a different service advisor. This in itself made all the difference. Mike was so professional and helpful in advising as well as the delegation of others providing assistance, whether it was my Mercedes app on my phone or of course the functionality issues with my vehicle. I’m blank on the name of gentleman who I test drove with but he was pretty articulate himself. I do hope you keep this dealership going in the typical Mercedes fashion. I have owned a Mercedes for over 25 years and this dealership has never been what it should be in my opinion and hearing from others… Note: I do think the lack of a receptionist or cashier in the lobby has people from service walking around the dealership without direction and sort of felt like the missing link! More

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They started servicing my C300 since 2019 and that’s 7 years of excellent service and i will keep bringing my car here not just for the service but for the trust i have for Mr Mike Mrofchak who directly e years of excellent service and i will keep bringing my car here not just for the service but for the trust i have for Mr Mike Mrofchak who directly engage in customers satisfaction! An asset to this dealership! More

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Totally happy with the dealership. Mike in service is excellent. Brenda in sales also very helpful. Mike in service is excellent. Brenda in sales also very helpful. More

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Excellent causal analysis and repair with clear explanation & updates. Fix is perfect as usual. Mike is outstanding & straight shooter. explanation & updates. Fix is perfect as usual. Mike is outstanding & straight shooter. More

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