Superbly handled….
. on time, complimentaryLYFT back to my home, good communication:video feedback, beautifully washed/detailed upon pickup. Well done.
. on time, complimentaryLYFT back to my home, good communication:video feedback, beautifully washed/detailed upon pickup. Well done.
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by Mjdonius
Service Price Transparency
Jun 25, 2026 -
Mercedes-Benz of Palm Springs responded
We’re glad Mike and our team made your service visit efficient and punctual, arranged Lyft transportation, kept you updated with video feedback, and returned your CLE 300 sparkling clean. Thank you for the five stars and for trusting us with your Mercedes-Benz.
Service was great and on time.
Coffee was wonderful. Staff was courteous and very efficient
Coffee was wonderful. Staff was courteous and very efficient
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by Loismfaber
Jun 25, 2026 -
Mercedes-Benz of Palm Springs responded
Thank you for your kind review! We're delighted to hear your service was completed on time and that you enjoyed our coffee and welcoming atmosphere. We appreciate your trust in Mercedes-Benz of Palm Springs and look forward to serving you again.
They took care of me and got the car back when I really
needed it. Thanks Mike
needed it. Thanks Mike
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by jeffdual
Service Price Transparency
Jun 24, 2026 -
Mercedes-Benz of Palm Springs responded
It’s great to hear Mike and our service team got your Mercedes-Benz S-Class back to you just when you needed it. Thank you for the five-star review!
Mike is a great service advisor.
He’s always very responsive, explains everything on the front end, and I know he’s always looking out for my best interest. The vehicle is always rea
He’s always very responsive, explains everything on the front end, and I know he’s always looking out for my best interest. The vehicle is always ready when he says it will be ready.
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by Jcsmith
Service Price Transparency
Jun 24, 2026 -
Mercedes-Benz of Palm Springs responded
Thank you for recognizing Mike’s attentiveness and clear communication. It’s great to hear your Mercedes-Benz is always ready when promised. We look forward to supporting your future service needs.
The service was excellent I really liked the video.
Mike was great. I know my car did not need a lot of service because it has very miles on it. But you guys did a great job .
Mike was great. I know my car did not need a lot of service because it has very miles on it. But you guys did a great job .
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by rgordondrown
Service Price Transparency
Jun 24, 2026 -
Mercedes-Benz of Palm Springs responded
It’s wonderful to hear you appreciated the service and found the video helpful. We’ll be sure to let Mike know how much you valued his assistance. Thank you for trusting us with your Mercedes-Benz.
Good communication, professional, and prompt.
I knew what to expect for the most part and they were very helpful, especially with providing a Lyft driver. Also, the ease of seeing the work done,
I knew what to expect for the most part and they were very helpful, especially with providing a Lyft driver. Also, the ease of seeing the work done, and the video was even better because as a woman, I like to learn these things, and I like to assure that the work is being done. Thank you..
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by pr007bella
Service Price Transparency
Jun 22, 2026 -
Mercedes-Benz of Palm Springs responded
Thank you for your thoughtful review. We're delighted to hear that your experience with Mercedes-Benz of Palm Springs was professional, prompt, and well-communicated. It's wonderful to know that the Lyft service, repair updates, and technician video helped make the process more convenient and transparent. We believe informed customers are empowered customers, and we're glad the video gave you added confidence in the work being performed. Thank you for choosing Mercedes-Benz of Palm Springs, and we look forward to serving you again in the future.
MB of PS, particularly my service advisor Mike Mrifchak,
always does an A plus job. I’ve been a client of his for 20 years.
always does an A plus job. I’ve been a client of his for 20 years.
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by afdeleo
Service Price Transparency
Jun 20, 2026 -
Mercedes-Benz of Palm Springs responded
It’s wonderful to know you’ve trusted Mike with your Mercedes-Benz for 20 years. Thank you for your continued loyalty and we look forward to serving you again.
Excellent, efficient on time service of my GLE.
The car drove like new when I left the dealer.
The car drove like new when I left the dealer.
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by Hondo
Service Price Transparency
Jun 18, 2026 -
Mercedes-Benz of Palm Springs responded
Mike and our service team are delighted your Mercedes-Benz GLE 350 received prompt service and is driving like new. Thank you for the excellent review. We look forward to your next visit.
I am writing to update my experience with this dealer.
I originally had a problem with conflicting information regarding the cost of a key fob. After discussion with the service department, the issue
I originally had a problem with conflicting information regarding the cost of a key fob. After discussion with the service department, the issue was resolved in a fair and equitable manner. The Service department has always been responsive and helpful and I would highly recommend this dealer. I have driven Mercedes for the past 40 years and the last three were purchased at the Palm Springs dealership.
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by Brokersusa1974
Service Price Transparency
Jun 15, 2026 -
Mercedes-Benz of Palm Springs responded
Thank you for taking the time to update your review. We're pleased to hear that our service team was able to address your concerns and reach a fair resolution. Providing responsive, professional customer service is always our goal, and we truly appreciate your continued trust and loyalty over the years. Thank you for choosing Mercedes-Benz of Palm Springs for your vehicle needs, and we look forward to serving you for many years to come.
A huge thank you to Mike and his team!
Always great service from start to finish! Wouldn’t go anywhere else!
Always great service from start to finish! Wouldn’t go anywhere else!
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by CrisRicc
Service Price Transparency
Jun 15, 2026 -
Mercedes-Benz of Palm Springs responded
Thank you for your kind words, Cris! We're thrilled to hear Mike and the team continue to provide great service from start to finish. Your loyalty means a lot to us, and we're honored to be your trusted dealership. We look forward to serving you again in the future.