Mike Mrofchak
Mike Mrofchak at Mercedes-Benz of Palm Springs

Mike Mrofchak | Page 2

Service Advisor

Mercedes-Benz of Palm Springs

4095 E Palm Canyon Dr
Palm Springs, CA 92264

Contact Me
4.9
41 Reviews

I love to watch both NFL and NCAA football games on the weekend. Favorite vacation spots include Hawaii and Cabo San Lucas.

Dealership Experience

17 yrs, 6 mos

Industry Experience

17 yrs, 6 mos

Languages Spoken

English English

4.9

41 Reviews

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41 Reviews of Mike Mrofchak

June 25, 2026

Dealership Rating
Employee Rating

Superbly handled…. . on time, complimentaryLYFT back to my home, good communication:video feedback, beautifully washed/detailed upon pickup. Well done. More

by Mjdonius
Service Price Transparency
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Recommend Dealer
Yes
Jun 25, 2026

Mercedes-Benz of Palm Springs responded

We’re glad Mike and our team made your service visit efficient and punctual, arranged Lyft transportation, kept you updated with video feedback, and returned your CLE 300 sparkling clean. Thank you for the five stars and for trusting us with your Mercedes-Benz.

June 25, 2026

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Employee Rating

Service was great and on time. Coffee was wonderful. Staff was courteous and very efficient More

by Loismfaber
Recommend Dealer
Yes
Jun 25, 2026

Mercedes-Benz of Palm Springs responded

Thank you for your kind review! We're delighted to hear your service was completed on time and that you enjoyed our coffee and welcoming atmosphere. We appreciate your trust in Mercedes-Benz of Palm Springs and look forward to serving you again.

June 24, 2026

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They took care of me and got the car back when I really needed it. Thanks Mike More

by jeffdual
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Recommend Dealer
Yes
Jun 24, 2026

Mercedes-Benz of Palm Springs responded

It’s great to hear Mike and our service team got your Mercedes-Benz S-Class back to you just when you needed it. Thank you for the five-star review!

June 23, 2026

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Mike is a great service advisor. He’s always very responsive, explains everything on the front end, and I know he’s always looking out for my best interest. The vehicle is always rea More

by Jcsmith
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Recommend Dealer
Yes
Jun 24, 2026

Mercedes-Benz of Palm Springs responded

Thank you for recognizing Mike’s attentiveness and clear communication. It’s great to hear your Mercedes-Benz is always ready when promised. We look forward to supporting your future service needs.

June 23, 2026

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The service was excellent I really liked the video. Mike was great. I know my car did not need a lot of service because it has very miles on it. But you guys did a great job . More

by rgordondrown
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Recommend Dealer
Yes

Other Employees Tagged: Jenna Paine

Jun 24, 2026

Mercedes-Benz of Palm Springs responded

It’s wonderful to hear you appreciated the service and found the video helpful. We’ll be sure to let Mike know how much you valued his assistance. Thank you for trusting us with your Mercedes-Benz.

June 21, 2026

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Good communication, professional, and prompt. I knew what to expect for the most part and they were very helpful, especially with providing a Lyft driver. Also, the ease of seeing the work done, More

by pr007bella
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Service Communication
Recommend Dealer
Yes
Jun 22, 2026

Mercedes-Benz of Palm Springs responded

Thank you for your thoughtful review. We're delighted to hear that your experience with Mercedes-Benz of Palm Springs was professional, prompt, and well-communicated. It's wonderful to know that the Lyft service, repair updates, and technician video helped make the process more convenient and transparent. We believe informed customers are empowered customers, and we're glad the video gave you added confidence in the work being performed. Thank you for choosing Mercedes-Benz of Palm Springs, and we look forward to serving you again in the future.

June 20, 2026

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MB of PS, particularly my service advisor Mike Mrifchak, always does an A plus job. I’ve been a client of his for 20 years. More

by afdeleo
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Recommend Dealer
Yes
Jun 20, 2026

Mercedes-Benz of Palm Springs responded

It’s wonderful to know you’ve trusted Mike with your Mercedes-Benz for 20 years. Thank you for your continued loyalty and we look forward to serving you again.

June 17, 2026

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Excellent, efficient on time service of my GLE. The car drove like new when I left the dealer. More

by Hondo
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Recommend Dealer
Yes
Jun 18, 2026

Mercedes-Benz of Palm Springs responded

Mike and our service team are delighted your Mercedes-Benz GLE 350 received prompt service and is driving like new. Thank you for the excellent review. We look forward to your next visit.

June 15, 2026

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I am writing to update my experience with this dealer. I originally had a problem with conflicting information regarding the cost of a key fob. After discussion with the service department, the issue More

by Brokersusa1974
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Recommend Dealer
Yes
Jun 15, 2026

Mercedes-Benz of Palm Springs responded

Thank you for taking the time to update your review. We're pleased to hear that our service team was able to address your concerns and reach a fair resolution. Providing responsive, professional customer service is always our goal, and we truly appreciate your continued trust and loyalty over the years. Thank you for choosing Mercedes-Benz of Palm Springs for your vehicle needs, and we look forward to serving you for many years to come.

June 14, 2026

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A huge thank you to Mike and his team! Always great service from start to finish! Wouldn’t go anywhere else! More

by CrisRicc
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Recommend Dealer
Yes
Jun 15, 2026

Mercedes-Benz of Palm Springs responded

Thank you for your kind words, Cris! We're thrilled to hear Mike and the team continue to provide great service from start to finish. Your loyalty means a lot to us, and we're honored to be your trusted dealership. We look forward to serving you again in the future.

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