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Mike Nazzaro
Mike Nazzaro
Service Advisor
Cortese Chrysler Jeep Dodge RAM Mitsubishi
2400 W Henrietta Rd
Rochester, NY 14623
47 Reviews
I'm Mike, I have been in Rochester my whole life. Selling cars and servicing them for over 20 years. I love my job and working with the public. I strive to be the best i can be and i make connections with community members, businesses, friends and families. Please leave me some Great feedback.
Read moreDealership Experience
5 yrs, 4 mos
Industry Experience
18 yrs, 4 mos
Languages Spoken
English
47 Reviews
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47 Reviews of Mike Nazzaro
October 23, 2025
Communication by service advisor was lacking and needs to work on customer service skills. Plenty of other Jeep Dealers to get an oil change and buy a new vehicle from.other than Cortese. work on customer service skills. Plenty of other Jeep Dealers to get an oil change and buy a new vehicle from.other than Cortese. More
by ocuch15
Verified CustomerOther Employees Tagged: Gary Alger
October 17, 2025
Very courteous and professional. The loaner process was quick and easy. Will continue to bring my Jeep back to this dealer. The loaner process was quick and easy. Will continue to bring my Jeep back to this dealer. More
by slynn711
Other Employees Tagged: Gary Alger
October 15, 2025
Excellent service from check-in until the work was done on my Jeep. Warranty honored, rental was great. on my Jeep. Warranty honored, rental was great. More
by tfree1118
Other Employees Tagged: Gary Alger , Kevin
October 09, 2025
Service people were very helpful and accommodating. Repairs were taken care of in a timely manner. Repairs were taken care of in a timely manner. More
by cstrat
Other Employees Tagged: Gary Alger
September 12, 2025
Always satisfied with the staff at Cortese, I know my vehicle will be done right and I have complete confidence. vehicle will be done right and I have complete confidence. More
by Sam
Other Employees Tagged: Dan Obrien, Chris Dunkleberger, Gary Alger, Michelle Reed
September 01, 2025
As always, Mike Nazzaro provided excellent customer service throughout my service visit. Mike explained the needed repairs and provided regular progress updates through completion. I would recommend service throughout my service visit. Mike explained the needed repairs and provided regular progress updates through completion. I would recommend Mike and Cortese to anybody in need of car repairs More
by tppweltzer
August 28, 2025
Good communication describing situation and options. Good communication when there was an unexpected issues that could be ##. So put on computer to eval. Then my direct contact left, car returned fixe Good communication when there was an unexpected issues that could be ##. So put on computer to eval. Then my direct contact left, car returned fixed but no ability to explain computer results. More
by rotach42
August 20, 2025
I always prefer Cortese because of their amazing service! Any time I have an issue/concern, they happily check out my vehicle. I’ve had the pleasure of working with Mike Nazzaro and each time, he is always a Any time I have an issue/concern, they happily check out my vehicle. I’ve had the pleasure of working with Mike Nazzaro and each time, he is always an active listener and addresses any concerns. Additionally, I’ve received a loaner twice and it has been the smoothest experience thus far. From the receptionist to the mechanics, this is a fabulous team. Thank you to the entire team at Cortese! More
by rebeccalpatti
Other Employees Tagged: Kevin McGinnity, Michelle Reed
August 16, 2025
RIP OFF. DO NOT SERVICE YOUR VEHICLE THERE!!! I don’t think they have a mechanic there, they have me sat there for 4 hours. The malfunction collision warning DO NOT SERVICE YOUR VEHICLE THERE!!! I don’t think they have a mechanic there, they have me sat there for 4 hours. The malfunction collision warning was on, I wanted that fix , they said the cost was $849 for the job I said ok. I asked for an alignment, the washer fluid and check engine light was on. After 4hours they told me my vehicle was ready, I payed the bill, went in my car and drove off only to be greeted by the same lights on the dashboard. I went back to Mr. Jordi to asked what have he done to my car because everything seems the same, and he politely reply “ I didn’t know you wanted it fixed” so I asked to speak to the person in charge of servicing and there was Mr. Brian and his excuse was maybe the didn’t have the parts, to me I realize what kind of business they running at cortese dealership. They didn’t even have washer fluid in that huge dealership they advertising so much, I would’ve had my car service better at a mom and pop shop better. These people are waste of time and energy. They are scammers More
by Outlander
Other Employees Tagged: Gary Alger , Jordi
July 21, 2025
Not very trust worthy management. Classic run around, really bad communication. Rental vehicle sucked beans Classic run around, really bad communication. Rental vehicle sucked beans More
by markb9
Other Employees Tagged: Gary Alger
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