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Mike Nazzaro

Overview Reviews (57) Inventory (183)

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Mike Nazzaro

Service Advisor

Cortese Chrysler Jeep Dodge RAM Mitsubishi

2400 W Henrietta Rd
Rochester, NY 14623

I'm Mike, I have been in Rochester my whole life. Selling cars and servicing them for over 20 years. I love my job and working with the public. I strive to be the best i can be and i make connections with community members, businesses, friends and families. Please leave me some Great feedback.

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4.5

57 Reviews

Overview Reviews (57) Inventory (183)

Dealership Experience

5 yrs, 6 mos

Industry Experience

18 yrs, 6 mos

Languages Spoken

English

4.5

57 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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57 Reviews of Mike Nazzaro

December 08, 2025

Dealership Rating

Employee Rating

Great Dealership and Awesome Service Department. I will keep buying my vehicle and using their service department for my vehicle I will keep buying my vehicle and using their service department for my vehicle More

by sburch70

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Dec 08, 2025 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Thank you for your business. We thank you for the 5 stars.

November 30, 2025

Dealership Rating

Employee Rating

Best dealership around for sales and service, highly recommend cortese for all your vehicle needs. recommend cortese for all your vehicle needs. More

by Sam

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Rick Riola, Chris Dunkleberger, Gary Alger, Derek Bridges, Samantha Cortese, Jeff LaMartina, Anna Moretti, Bob Harmor, John R Cortese

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Dec 02, 2025 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

We appreciate your business.

Dec 02, 2025 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Sam, thank you. We appreciate the kind words and your business.

November 26, 2025

Dealership Rating

Employee Rating

Mike was attentive to my time and knew to job was probably going to take a bit of time so he got me a loaner. probably going to take a bit of time so he got me a loaner. More

by laratari

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Gary Alger

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Nov 26, 2025 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Thanks for the 5 stars.

November 26, 2025

Dealership Rating

Employee Rating

Everything was perfect, quick and easy and would definitely recommend to friends and family. Thank you! definitely recommend to friends and family. Thank you! More

by snorselli

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Gary Alger

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Nov 26, 2025 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

We appreciate your feedback and thank you for your business

November 17, 2025

Dealership Rating

Employee Rating

Awesome Dealer Ship And Service Center. Mike from Service center always takes good care of my truck Mike from Service center always takes good care of my truck More

by sburch70

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Nov 18, 2025 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Thanks for the great feedback

November 17, 2025

Dealership Rating

Employee Rating

I was never updated on my vehicles issue. I had to ask what the problem was. The staff is never friendly. I had to ask what the problem was. The staff is never friendly. More

by sta88

Verified Customer

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Gary Alger , The employees listed was not who I delt with

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Nov 18, 2025 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Hello, I am sorry that this was your experience. I would have loved to be able to reach out to you to hear and address your concerns...however, due to the contact information provided I am unable to locate your contact info. Please give me a call at your convenience if this is an option. Michelle @Cortese Customer Relations 585-277-3241

November 14, 2025

Dealership Rating

Employee Rating

Had problems getting parts. Email only communication is not good customer service to me. Disappointed. Email only communication is not good customer service to me. Disappointed. More

by jkoval

Verified Customer

Service Price Transparency

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Gary Alger

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Nov 25, 2025 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

We apologize for any inconvenience with parts. We value your feedback and are always looking for ways to improve our customer experience. Please reach out to us directly for any future needs. Thank you.

November 14, 2025

Dealership Rating

Employee Rating

Mike N went out of his way to get my thermostat replaced on short notice....General sales manager Dan Obrien always helps with any issues I may have on short notice....General sales manager Dan Obrien always helps with any issues I may have More

by Thomascallahan365

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Dan Obrien

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Nov 25, 2025 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

"Thank you for the positive review! Our team takes pride in going above and beyond for our customers, just like Mike and Dan did for you. We appreciate your support and look forward to serving you again in the future." #CustomerSatisfaction #ExceptionalService

November 10, 2025

Dealership Rating

Employee Rating

My visit went well and courteously. Thank you, thank you to Cortese Dodge, jeep, etc. Thank you, thank you to Cortese Dodge, jeep, etc. More

by mgaelens1

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Report | Print

Nov 25, 2025 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Thank you for choosing Cortese Dodge, Jeep and for your kind words! We are thrilled to hear that your visit was both successful and courteous. We truly appreciate your business and hope to see you again soon! #HappyCustomers #CorteseDodgeJeep

November 03, 2025

Dealership Rating

Employee Rating

I am customer since 2018 and they never disappoint me. My service advisor Mike always helpful. My service advisor Mike always helpful. More

by gvirk

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Gary Alger

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Nov 03, 2025 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Thanks for being apart of the Cortese Family we appreciate your business and feedback.

Nov 25, 2025 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Thank you for being a loyal customer since 2018! We are thrilled to hear that Mike has been helpful and able to meet your expectations every time. We appreciate your trust and look forward to continue providing excellent service.

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