Mike Needham
Mike Needham at Subaru of Jacksonville

Mike Needham | Page 9

Service Advisor

Subaru of Jacksonville

1717 St. Johns Bluff Road
Jacksonville, FL 32246

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5.0
619 Reviews
5.0

619 Reviews

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619 Reviews of Mike Needham

October 20, 2023

Dealership Rating
Employee Rating

Mike Needham has been so great to work with on my car. He’s helped reduce the stress of bringing it in and has been informative every step of the way. I wish there were a million of him in the world. He h More

by MLM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 20, 2023

Subaru of Jacksonville responded

Thank you so much for trusting us with your Subaru. We are so glad Mike has made your experiences awesome. Thanks for being part to of our SOJAX family!

October 18, 2023

Dealership Rating
Employee Rating

Juan Hernandez was great to work with. He even called me back on his day off. More

by FB1985GD
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Juan Hernandez, AJ Miller

Oct 19, 2023

Subaru of Jacksonville responded

We're always here for you when you need us! Thanks for being part of our SOJAX family!

October 14, 2023

Dealership Rating
Employee Rating

The service was fabulous! Mike Needham took excellent care of me and is following up with my tire issue. Nice having excellence in my corner! I Love Love Subaru! More

by Jill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kimberly Schneid

Oct 16, 2023

Subaru of Jacksonville responded

We Love You, Jill! Thank you for the great review about our team and for being part of our SOJAX family!

October 12, 2023

Dealership Rating
Employee Rating

I was in a rush and the service was fast. They got me in and out in an hour when it was supposed to be an hour and a half. More

by frankanglin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Service Department

Oct 12, 2023

Subaru of Jacksonville responded

We're glad we were able to help get you out quickly! Thank you for being part of the SOJAX family!

October 12, 2023

Dealership Rating
Employee Rating

Courteous and efficient service. Problem was addressed quickly without any undue delay. I will always have my Subaru service performed here. More

by Fenton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Berry

Oct 12, 2023

Subaru of Jacksonville responded

We are sorry about the issue you experienced, and thank you for letting us make it right. Thanks for being part of our SOJAX family and we look forward to seeing you again!

October 05, 2023

Dealership Rating
Employee Rating

Mike the service adviser was great to deal with! He was very responsive to any questions. More

by rad214
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 05, 2023

Subaru of Jacksonville responded

Thank you for the great feedback about Mike and thank you for being part of our SOJAX family!

October 02, 2023

Dealership Rating
Employee Rating

Love this dealership, clean neat and professional. When it by my vehicle from anybody else.Ray Powdrell is the best to work with to buy a car More

by Susanwatson60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Service Department, Michael McClennon , Michael Berry, Ray Powdrell

Oct 03, 2023

Subaru of Jacksonville responded

Thank you so much for the kind words and 5-stars. We are so happy you have such a great experience with our team. Thanks for being part of our SOJAX family!

October 02, 2023

Dealership Rating
Employee Rating

Always a pleasure having my Forester serviced at this dealership. Friendly, knowledgeable and efficient every single time!! More

by k.kelemen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 03, 2023

Subaru of Jacksonville responded

Thank you for trusting us with your Subie! We love having you as part of our SOJAX family!

September 30, 2023

Dealership Rating
Employee Rating

Always friendly and helpful with my service trips. Mike is always great at keeping me informed on my cars updates throughout any service trips so far. He’s always friendly and thorough making sure we More

by amybob76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Service Department

Oct 02, 2023

Subaru of Jacksonville responded

Mike is awesome! Thank you for leaving a great review and for being part of our SOJAX family!

September 29, 2023

Dealership Rating
Employee Rating

I brought my Outback in for routine maintenance and they completed it quickly, explained everything that was done, advised me of upcoming needs and had me out the door. Everyone from the person checking me More

by bluebob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael McClennon

Oct 02, 2023

Subaru of Jacksonville responded

We're so glad you had a great experience with our service team! Thank you for being such a great member of our SOJAX family!

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