Mike Needham
Mike Needham at Subaru of Jacksonville

Mike Needham | Page 9

Service Advisor

Subaru of Jacksonville

1717 St. Johns Bluff Road
Jacksonville, FL 32246

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5.0
624 Reviews
5.0

624 Reviews

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624 Reviews of Mike Needham

November 28, 2023

Dealership Rating
Employee Rating

I have purchased two vehicles from Subaru of Jacksonville and both times it was a pleasure. I have been very happy with the service department as well. They have been honest with me and I appreciate that. More

by amazeu69
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ryan Munro , Nando DiPasquale, Phil Porter Jr.

Nov 28, 2023

Subaru of Jacksonville responded

WOW! We truly appreciate all of the trust you've put in us through multiple cars and service visits. Thank you for being such a wonderful part of our SOJAX family! We can't wait to see you again!

October 26, 2023

Dealership Rating
Employee Rating

From purchase to service, Subaru of Jacksonville has been the best experience I've had in my vehicle owning life. Bruce, you were right- I love this SUV!! Bruce made my purchase experience not feel like a sa More

by SubaWHO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ovidio Cirtina , Bruce Holmes

Oct 26, 2023

Subaru of Jacksonville responded

SubaYOU! Thank you for the great review about our teams! We love having you as part of our SOJAX family!

October 23, 2023

Dealership Rating
Employee Rating

Almost concierge service for their customers! They are very friendly & professional in looking after all your concerns about your vehicle! More

by Corrine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Danny Kane Jr , John Voight

Oct 25, 2023

Subaru of Jacksonville responded

We're so glad you loved your experience with our service team, Corrine! Thank you for being part of our SOJAX family!

October 23, 2023

Dealership Rating
Employee Rating

Southside Subaru is outstanding in every aspect, from the sale to service it’s always a pleasant and thorough experience. Thanks Mike for taking care of our Ascent’s service this weekend 🙏🏻 More

by gotaguyjax
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 23, 2023

Subaru of Jacksonville responded

We appreciate you trusting us with your Subaru! Thank you for being part of our SOJAX family!

October 22, 2023

Dealership Rating
Employee Rating

Mike took great care of the service, and helped me more than he needed to when am unrelated problem popped up the next day More

by Ben.tlh.fl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 23, 2023

Subaru of Jacksonville responded

We're so glad we were able to help you! Thank you for the great review and for being part of our SOJAX family!

October 20, 2023

Dealership Rating
Employee Rating

Mike Needham has been so great to work with on my car. He’s helped reduce the stress of bringing it in and has been informative every step of the way. I wish there were a million of him in the world. He h More

by MLM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 20, 2023

Subaru of Jacksonville responded

Thank you so much for trusting us with your Subaru. We are so glad Mike has made your experiences awesome. Thanks for being part to of our SOJAX family!

October 18, 2023

Dealership Rating
Employee Rating

Juan Hernandez was great to work with. He even called me back on his day off. More

by FB1985GD
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Juan Hernandez, AJ Miller

Oct 19, 2023

Subaru of Jacksonville responded

We're always here for you when you need us! Thanks for being part of our SOJAX family!

October 14, 2023

Dealership Rating
Employee Rating

The service was fabulous! Mike Needham took excellent care of me and is following up with my tire issue. Nice having excellence in my corner! I Love Love Subaru! More

by Jill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kimberly Schneid

Oct 16, 2023

Subaru of Jacksonville responded

We Love You, Jill! Thank you for the great review about our team and for being part of our SOJAX family!

October 12, 2023

Dealership Rating
Employee Rating

I was in a rush and the service was fast. They got me in and out in an hour when it was supposed to be an hour and a half. More

by frankanglin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Service Department

Oct 12, 2023

Subaru of Jacksonville responded

We're glad we were able to help get you out quickly! Thank you for being part of the SOJAX family!

October 12, 2023

Dealership Rating
Employee Rating

Courteous and efficient service. Problem was addressed quickly without any undue delay. I will always have my Subaru service performed here. More

by Fenton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Berry

Oct 12, 2023

Subaru of Jacksonville responded

We are sorry about the issue you experienced, and thank you for letting us make it right. Thanks for being part of our SOJAX family and we look forward to seeing you again!

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