Mike O'Connell | Page 138

July Arcadia Purchase It was a very positive sales experience. My wife and kids did all the preliminary work on the purchase and were well informed/taken care of. The fin It was a very positive sales experience. My wife and kids did all the preliminary work on the purchase and were well informed/taken care of. The final sales experience was very smooth and we were very happy with what we took home. Victor was very patient and Mike was helpful and funny. My 9 year olds summary was "it seems like a fun job to sell cars." More

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Easiest Car Deal Ever! Walked in to get information on early buy back program for future reference and ended up with a new car. The whole process was smooth, pressure free, Walked in to get information on early buy back program for future reference and ended up with a new car. The whole process was smooth, pressure free, and frankly the easiest car sale we have ever experienced. Thank you to Victor Melendez and Lou Mostaccio for a great experience! More

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Great people, get to the point Smooth transaction, very knowledgeable, friendly people, made sure that was the vehicle for me, test drive on the side street and express way to mak Smooth transaction, very knowledgeable, friendly people, made sure that was the vehicle for me, test drive on the side street and express way to make sure it was what I wanted.would definitely recommend this dealership to everyone, deal with elliot, great guy. More

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Perfect purchase Mike was fabulous. Went way out of his way explaining all of the bells and whistles this vehicle has and all of our options A pleasure to work with. Mike was fabulous. Went way out of his way explaining all of the bells and whistles this vehicle has and all of our options A pleasure to work with. More

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Purchase of new Buick Encore Mike Bott was very helpful in explaining the leasing deal options, but I mainly dealt with used car salesman Ray Silvey on my new SUV purchase. It was Mike Bott was very helpful in explaining the leasing deal options, but I mainly dealt with used car salesman Ray Silvey on my new SUV purchase. It was about as pleasant a car buying experience as I have ever had. I might add that I have purchased more than a dozen cars. The after sale "orientation" to the vehicle was a big help. More

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Best experience ever!!!!!!! My husband was in an accident. The van was totaled.My husband was sore but okay. We went through so much stress waiting for the insurance money. I was My husband was in an accident. The van was totaled.My husband was sore but okay. We went through so much stress waiting for the insurance money. I was not looking forward to buying a car. In the past we were always stressed ..when buying a car. We are on a VERY tight budget. When I walked in this dealership I felt a calm. Mike Ayoub was our sales person. I didn't know if we could get the van I dreamed about. He just asked some questions and started working on it. He told me he is getting this van for me with payments I could afford. There was NO playing games..he was very honest with us, We were treated with respect. This truly was a stress free experience!!! I would recommend anyone to buy a car from this dealership. Mike O'Connell was the sales manager ..he was great also. He got us out fast. I was glad he was able to do that because I have MS and my energy level only lasts for so long. Check them out !! Happy Buyer....Karen S ps. There also was this girl that helped me...she found me the van. She was great also. She hooked me up with Mike. More

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Mike Ayoub was great! Went to sullivan on 6/25 to trade my vehicle for a newer used car. mike was informative and fair and very pleasent to work with. it was stress free Went to sullivan on 6/25 to trade my vehicle for a newer used car. mike was informative and fair and very pleasent to work with. it was stress free and very positive. i would be happy to return to sullivan for future car purchases! More

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Chris Weglarz was able to satisfy my wife and me. I visited Sullivan to trade in my 2007 Lacrosse and find a 2015 Lacrosse on the Buick discount plan. I found the car that fit requirement at the righ I visited Sullivan to trade in my 2007 Lacrosse and find a 2015 Lacrosse on the Buick discount plan. I found the car that fit requirement at the right price with no sky-lite nor leather interior. I came back two days later with my wife and sat down in the car with her and Chris. She asked if it came with leather but no sky-lite. After a short wait Chris returned with the car with a new paint color that we had never seen before. Chris took the time to find the car to fit our desires that another dealer told me did not exist. More

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Above and beyond customer service Mike went above and beyond with our customer experience making sure we got the vehicle we were really looking for. Mike was scheduled to leave at 5:0 Mike went above and beyond with our customer experience making sure we got the vehicle we were really looking for. Mike was scheduled to leave at 5:00 p.m. but stayed until well after closing time to assist us in our purchase. We would definitely recommend Sullivan to others. More

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Happy Customer I was looking to replace my 2014 Buick Encore that was totalled in an accident and walked in and Mark approached me and he really listened, cared as w I was looking to replace my 2014 Buick Encore that was totalled in an accident and walked in and Mark approached me and he really listened, cared as well as being very pleasant, and in no time at all, he found my new car. I also dealt with Mike O'Connell in finance and also provided great customer service and the process went smoothly and was accommodating. Their service department is wonderful also. Sullivan Buick is the total package for anyone looking to purchase their next car. More

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