Mike Ohanesian | Page 2

Friendly, accommodating, professional service from every staff member. Kept in communication regarding appointment, length of time involved, and I also received updates. staff member. Kept in communication regarding appointment, length of time involved, and I also received updates. More

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Beautiful car. Joe helped get us a great deal on the perfect vehicle. The whole process was quick and met our needs exactly. This is our second car from this dealer Joe helped get us a great deal on the perfect vehicle. The whole process was quick and met our needs exactly. This is our second car from this dealership and I will recommend them to anyone. More

by Paul Verified Customer Verified Customer

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Five Star Subaru is the most customer-focused auto dealer I have ever dealt with im over 55 years of driving. Their service staff is top notch and always have their customers' best interest as their priorir I have ever dealt with im over 55 years of driving. Their service staff is top notch and always have their customers' best interest as their prioriry. Five Star has always strived toeet my expectations a.d "do the right thing!" More

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Currently driving my 3rd vehicle from Five Star Subaru, they have remained good listeners and provide great personalized customer service! I am a very satisfied customer. they have remained good listeners and provide great personalized customer service! I am a very satisfied customer. More

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I bought and have been taking my Subaru Outback to Grapevine Subaru for all all my service and maintenance. Grapevine Subaru for all all my service and maintenance. More

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I have always been pleased with the customer service at Grapevine Subaru. I pirchased my vehicle here in 2017 and would purchase a vehicle here again. Grapevine Subaru. I pirchased my vehicle here in 2017 and would purchase a vehicle here again. More

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Seevice was exceptional. They were on time, kelp me well Informed and updated to the service progress. They were on time, kelp me well Informed and updated to the service progress. More

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Mike has always listened to my concerns, addressed them, and taken care of what needs to be done. I appreciate their, friendly attitude and keeping me informed about what’s being done and cost. and taken care of what needs to be done. I appreciate their, friendly attitude and keeping me informed about what’s being done and cost. More

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Your service is impeccable. Mike Ohanesian, service coordinator does an excellent job In getting the job done. He’s great asset @ 5 Star Thank you Mike Ohanesian, service coordinator does an excellent job In getting the job done. He’s great asset @ 5 Star Thank you More

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I am writing to express my gratitude and appreciation for the excellent service and customer care I received from Sam Pack Five Star Subaru located in Grapevine Texas. I recently had a warranty claim for my the excellent service and customer care I received from Sam Pack Five Star Subaru located in Grapevine Texas. I recently had a warranty claim for my 2023 Subaru Outback, which had a faulty battery . I was very impressed by how quickly and smoothly the dealer handled the claim process, and how they provided me with a loaner car while my vehicle was being repaired. The  staff was very friendly, professional, and knowledgeable. They answered all my questions and explained everything clearly. They also kept me updated on the status of the repair and notified me when it was completed. I was very happy to receive my car back in perfect condition, and with a complimentary wash and vacuum. I would  like to recognize the members of the team that have exceeded my expectations and earned my loyalty as a customer. When I dropped off the car my wife and I were greeted by Lauren Cano. Lauren had great customer service skills as she and my wife chatted while I was talking with Jason Womack(Service Director). Jason had a loan car waiting for us and told me that Michael Ohanesian would be handling our R.O. Please recognize : Lauren Cano Jason Womack Michael Ohanesian They were absolutely the dream team in the service department. Their efficiency allowed us to get our car back way ahead of the time we were expecting it to take. I will definitely recommend Five Star Subaru to my friends and family. More

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