Tyler Jordan
Tyler Jordan at Five Star Subaru of Grapevine

Tyler Jordan

Service Technician

Five Star Subaru of Grapevine

2651 William D Tate Ave
Grapevine, TX 76051

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4.8
21 Reviews
4.8

21 Reviews

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21 Reviews of Tyler Jordan

August 05, 2026

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Employee Rating

Service is always exceptional. Fast, friendly and professional. A pleasure to have reliable auto service More

by Cmhaneli
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Aug 06, 2026

Five Star Subaru of Grapevine responded

Thank you so much for the kind review, Cmhaneli! We are thrilled to hear that you consistently experience fast, friendly, and professional service with us at Five Star Subaru. Providing reliable auto care you can depend on is always our top priority. We truly appreciate your business and look forward to seeing you and your car for future care. Reach us at 817-438-1700. Take care, Jakob Ritter, Service Director

July 04, 2026

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Everyone is courteous and polite. My service tech was the best! Snacks and drinks are always appreciated. More

by AJLRGL
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Jul 04, 2026

Five Star Subaru of Grapevine responded

AJLRGL, Thank you for the wonderful feedback! Providing a comfortable and polite environment is a top priority for us, so we're glad you enjoyed the hospitality and the amenities. We have an incredible service team, and we'll make sure your tech gets the recognition they deserve. Thank you for trusting Five Star Subaru with your vehicle and please let us know when you need our expertise again at 817-438-1700. Safe travels, Jakob Ritter, Service Director

June 23, 2026

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The place is very convenient and the stuff is friendly and professional. They provide snacks and coffee tooooooooo More

by Gssunoko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 25, 2026

Five Star Subaru of Grapevine responded

Gssunoko, Reviews like this make our day! Thank you for shouting out our team's friendly service and, of course, our coffee and snack bar. We love keeping our guests fueled up and happy. Thanks for choosing Five Star Subaru, and we look forward to scheduling your next appointment at 817-438-1700. Safe travels, Jakob Ritter, Service Director

April 20, 2026

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Always have great service at Five Star Subaru. The Service Advisor explained everything and including info re:what was still under warranty. Highly recommend this dealership. More

by Mvanblack
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Apr 21, 2026

Five Star Subaru of Grapevine responded

Mvanblack, We appreciate your continued support at Five Star Subaru! Our advisors strive to be more than just service coordinators—they are there to guide you through the process and help you maximize your benefits, including your warranty. Thank you for recognizing Tyler's efforts and for recommending our dealership to the community. We are here at 817-438-1700 for vehicle advice any time. Safe travels, Jakob Ritter, Service Director

April 03, 2026

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Made a very painful situation (transmission replacement) much less painless (bought a CPO vehicle). Taylor was a star and even the finance guy didn't pressure me into buying silly things. More

by FRMORENO
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Taylor Greene

Apr 04, 2026

Five Star Subaru of Grapevine responded

Thank you, FRMORENO, so much for the kind words! We are so glad we could help turn your repair into a smooth transition into your vehicle purchase. Taylor truly is a star, and we’re thrilled to hear that our finance team provided the professional environment we strive for at Five Star Subaru. We truly appreciate your business and hope you are enjoying your ride. Reach our team at 817-438-1700 any time. Congratulations! Take care, David Cheney, General Sales Manager

January 14, 2026

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Had a problem with the car. Took it to the dealer and he worked me into the schedule so that I was on my way within 90 minutes. More

by bhc3856
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Jan 15, 2026

Five Star Subaru of Grapevine responded

Thank you, bhc3856, for stopping by Five Star Subaru to have your car looked at. Don't hesitate to reach Tyler and our techs at 817-438-1700 when you have vehicle concerns. We appreciate the chance to share our knowledge and expertise. Safe travels, Jakob Ritter, Service Director

October 22, 2025

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Excellent in every area. You can’t find better customer care or hospitality. Always honest helpful and fair during car purchases. Every employee there is extraordinary. The b More

by nona.layne
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Oct 23, 2025

Five Star Subaru of Grapevine responded

Thank you, nona.layne, for taking the time to share your feedback! Transparency is important and we are happy to receive your endorsement. When you have future auto needs, we look forward to helping at Five Star Subaru. Reach us at 817-438-1700. Safe travels and thanks again, Jakob Ritter, Service Director

October 16, 2025

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Great service and good people i will always go back to get my car serviced done More

by Jasonwebb169
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 16, 2025

Five Star Subaru of Grapevine responded

Jasonwebb169, How very nice of you to recognize so many of the Five Star Subaru service staff! We are so grateful to help with your auto care and we look forward to hearing from you again at 817-438-1700. Let us know when you need advice or another appointment. We are here for you! Safe travels and thank you, Jakob Ritter, Service Director

July 17, 2025

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Employee Rating

This dealership from buying our car to the service we receive has and continues to be a joyful experience. Service reps listen to you and are always courteous and friendly. More

by Knuckles.turfbuilder
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Jul 18, 2025

Five Star Subaru of Grapevine responded

Thanks, Knuckles.turfbuilder, for your Five Star Subaru service rating! Customer experience is our top priority, and we're always here to help with any questions you might have. Our advisors are ready to offer advice whenever you need it at 817-438-1700. Safe travels and thanks again! Take care, Jakob Ritter, Service Director

May 31, 2025

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Employee Rating

Tyler was excellent and the work was done as described, on time, and done perfectly. More

by stevepratt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 31, 2025

Five Star Subaru of Grapevine responded

Thank you, stevepratt, for taking the time to endorse Tyler and the Five Star Subaru service department. Between visits, reach us at 817-438-1700 for advice. We are focused on your driving journey. Best regards, Jakob Ritter, Service Director

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