Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Tyler Jordan
Tyler Jordan at Five Star Subaru of Grapevine

Tyler Jordan

Service Technician

Five Star Subaru of Grapevine

2651 William D Tate Ave
Grapevine, TX 76051

Contact Me
4.7
17 Reviews
4.7

17 Reviews

Write a Review

17 Reviews of Tyler Jordan

April 03, 2026

Dealership Rating
Employee Rating

Made a very painful situation (transmission replacement) much less painless (bought a CPO vehicle). Taylor was a star and even the finance guy didn't pressure me into buying silly things. More

by FRMORENO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Taylor Greene

Report | Print

January 14, 2026

Dealership Rating
Employee Rating

Had a problem with the car. Took it to the dealer and he worked me into the schedule so that I was on my way within 90 minutes. More

by bhc3856
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jan 15, 2026

Five Star Subaru of Grapevine responded

Thank you, bhc3856, for stopping by Five Star Subaru to have your car looked at. Don't hesitate to reach Tyler and our techs at 817-438-1700 when you have vehicle concerns. We appreciate the chance to share our knowledge and expertise. Safe travels, Jakob Ritter, Service Director

October 22, 2025

Dealership Rating
Employee Rating

Excellent in every area. You can’t find better customer care or hospitality. Always honest helpful and fair during car purchases. Every employee there is extraordinary. The b More

by nona.layne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jonathon Crawford, Rex So, Matthew Branch, Damon English, Dustin English , Dylan.

Report | Print
Oct 23, 2025

Five Star Subaru of Grapevine responded

Thank you, nona.layne, for taking the time to share your feedback! Transparency is important and we are happy to receive your endorsement. When you have future auto needs, we look forward to helping at Five Star Subaru. Reach us at 817-438-1700. Safe travels and thanks again, Jakob Ritter, Service Director

October 16, 2025

Dealership Rating
Employee Rating

Great service and good people i will always go back to get my car serviced done More

by Jasonwebb169
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dyson Ellis, Lauren Cano, Jonathon Crawford, Matthew Branch, Damon English, Dustin English, Alejandro Lopez, David Earnest, Jonathan Lanphouthacoul

Report | Print
Oct 16, 2025

Five Star Subaru of Grapevine responded

Jasonwebb169, How very nice of you to recognize so many of the Five Star Subaru service staff! We are so grateful to help with your auto care and we look forward to hearing from you again at 817-438-1700. Let us know when you need advice or another appointment. We are here for you! Safe travels and thank you, Jakob Ritter, Service Director

July 17, 2025

Dealership Rating
Employee Rating

This dealership from buying our car to the service we receive has and continues to be a joyful experience. Service reps listen to you and are always courteous and friendly. More

by Knuckles.turfbuilder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Ohanesian, Jonathon Crawford, Deion Thomas

Report | Print
Jul 18, 2025

Five Star Subaru of Grapevine responded

Thanks, Knuckles.turfbuilder, for your Five Star Subaru service rating! Customer experience is our top priority, and we're always here to help with any questions you might have. Our advisors are ready to offer advice whenever you need it at 817-438-1700. Safe travels and thanks again! Take care, Jakob Ritter, Service Director

May 31, 2025

Dealership Rating
Employee Rating

Tyler was excellent and the work was done as described, on time, and done perfectly. More

by stevepratt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
May 31, 2025

Five Star Subaru of Grapevine responded

Thank you, stevepratt, for taking the time to endorse Tyler and the Five Star Subaru service department. Between visits, reach us at 817-438-1700 for advice. We are focused on your driving journey. Best regards, Jakob Ritter, Service Director

April 21, 2025

Dealership Rating
Employee Rating

They promptly were there to take my car. They explained what they were gonna do. They kept me informed every step of the process. They walked me through my car when I picked it up asked if I More

by Tricia painter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Apr 22, 2025

Five Star Subaru of Grapevine responded

Thank you, Tricia, for sharing your experience at Five Star Subaru. It's great to hear you had such a thorough and professional service experience. We want to hear from you at 817-438-1700 every time you have vehicle questions. Enjoy safe travels. Take care, Jakob Ritter, Service Director

April 20, 2025

Dealership Rating
Employee Rating

An outstanding service and treatment. Five Star Subaru made us feel like family, and best choice! More

by Abderrahmen Khardani
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Johnnie Taylor, Jon Zablosky, Jason Womack, Matthew Branch, Deion Thomas, Damon English

Report | Print
Apr 20, 2025

Five Star Subaru of Grapevine responded

Abderrahmen, Thank you for recognizing many of the Five Star Subaru staff! We appreciate you at the dealership and welcome you to call 817-438-1700 for vehicle advice any time. We want you to fully enjoy your ride. Best regards, Jakob Ritter, Service Director

March 27, 2025

Dealership Rating
Employee Rating

Everyone is friendly & professional. Great customer service. Clean facility and everyone is helpful. Awesome employees More

by Jeannette Hamilton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Mar 28, 2025

Five Star Subaru of Grapevine responded

Thank you, Jeannette! We're focused on ensuring every Five Star Subaru customer has a great experience, and we're glad we succeeded with you. When Tyler or I can offer our knowledge, please call 817-438-1700. We want you to fully enjoy your Subaru. Take care, Jakob Ritter, Service Director

January 24, 2025

Dealership Rating
Employee Rating

The staff was friendly and helpful during the entire process, always engaging with the customers. More

by Steve Thompson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dyson Ellis, D'Mitri Manivanh , Antonio Reyes

Report | Print
Jan 24, 2025

Five Star Subaru of Grapevine responded

Steve, We value your feedback and are so glad that you found your Five Star Subaru service advisor was helpful. We strive to provide a seamless and enjoyable experience for all our customers. We appreciate your business and welcome additional questions at 817-438-1700. We are here to help you enjoy many more miles in your car. Best regards, Jakob Ritter, Service Director

1
2

Dealership Inventory (391 Vehicles)

new 2026 Subaru Outback car, priced at $37,153
2026 Subaru Outback
new
Sapphire Blue Pearl exterior
CVT
All-wheel Drive
$37,153
View Details
new 2026 Subaru Forester car, priced at $42,322
2026 Subaru Forester
new
Geyser Blue exterior
CVT
All-wheel Drive
$42,322
View Details
new 2026 Subaru Ascent car, priced at $47,039
2026 Subaru Ascent
new
Ice Silver Metallic exterior
CVT
All-wheel Drive
$47,039
View Details
new 2026 Subaru Crosstrek car, priced at $33,107
2026 Subaru Crosstrek
new
Magnetite Gray Metallic exterior
CVT
All-wheel Drive
$33,107
View Details
new 2026 Subaru Crosstrek car, priced at $30,816
2026 Subaru Crosstrek
new
Magnetite Gray Metallic exterior
CVT
All-wheel Drive
$30,816
View Details
2026 Subaru Outback
new
Deep Emerald Green exterior
CVT
All-wheel Drive
$44,025
View Details
View All Inventory