Mike Ohanesian
Mike Ohanesian at Five Star Subaru of Grapevine

Mike Ohanesian | Page 13

Service Advisor

Five Star Subaru of Grapevine

2651 William D Tate Ave
Grapevine, TX 76051

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5.0
214 Reviews
5.0

214 Reviews

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214 Reviews of Mike Ohanesian

July 09, 2022

Dealership Rating
Employee Rating

The staff is very polite and the service is prompt as scheduled. My car comes out cleaner than came in and runs great. More

by Magna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 10, 2022

Five Star Subaru of Grapevine responded

Magna, Thank you for allowing the Five Star Subaru service team to help you care for your car. Mike and I can be reached at 817-438-1700 to address future needs. Enjoy your Subaru and we look forward to seeing you again. Take Care, Marcus Procter, Service Director

June 29, 2022

Dealership Rating
Employee Rating

Five Star Service is always done with excellence. I appreciate their professionalism & kindness. I previously owned a Crosstrek but due to unforeseen financial difficulties I traded my Crosstrek in o More

by sharoncampbell2012
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 30, 2022

Five Star Subaru of Grapevine responded

Sharon, It is great to have earned your trust and business at Five Star Subaru. No matter the make of your vehicle, we are here to help you. Reach Mike or me any time we can be for service at 817-438-1700. Thank you for recognizing our efforts, Marcus Procter, Service Director

June 29, 2022

Dealership Rating
Employee Rating

I was highly impressed by the service I received. My Outback would not start when I returned from vacation and jumper cables did not help. I called STARLINK and they had my car towed to five Star S More

by Satisfied customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Johnnie Taylor

Jun 29, 2022

Five Star Subaru of Grapevine responded

Welcome to Five Star Subaru! Customer satisfaction is always our priority. Mike, Johnnie, and I continue to be available at 817-438-1700. When you have maintenance or care questions, we are here to help. Thank you, Marcus Procter, Service Director

June 24, 2022

Dealership Rating
Employee Rating

I always receive prompt and professional service. There is a comfortable and very clean waiting room. More

by loudermilkjilld
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 25, 2022

Five Star Subaru of Grapevine responded

We can’t thank you enough for writing this awesome review for Mike and the Five Star Subaru service center, loudermilkjilld! It was a pleasure to help you, and we look forward to doing so again. Reach Mike and our techs with questions any time at 817-438-1700. Thank you for your business and loyalty, Marcus Procter, Service Director

June 13, 2022

Dealership Rating
Employee Rating

Always super prompt and finished way before expected! Always nice and the dealership is very clean and accommodating! I’m a Subaru convert (from 20+ Honda years!) Love my Forester!!! Love this dealership More

by Rizzo, Debbie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 14, 2022

Five Star Subaru of Grapevine responded

Debbie, We appreciate your business at Five Star Subaru and look forward to helping you again. Reach Mike or me with any questions or future vehicle needs at 817-438-1700. We are here to help you fully enjoy your Forester. Thank you for your kind words and business! Best Regards, Marcus Procter, Service Director

June 11, 2022

Dealership Rating
Employee Rating

There’s Subaru service and then there is the five star experience. A 20 year driver of Subarus and dealing with various dealerships I can say five star is exceptional in every way. I have never had a ba More

by Fred
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Marcus Procter, Jon Zablosky

Jun 12, 2022

Five Star Subaru of Grapevine responded

Hello Fred, Thank you for your valued feedback and commitment to owning Subaru vehicles. Customer satisfaction is a top priority and it is our pleasure to help you enjoy and care for your car. We welcome questions between visits at 817-438-1700. We are here for you whenever you need us. Best Regards, Marcus Procter, Service Director

June 11, 2022

Dealership Rating
Employee Rating

Super friendly, super professional, , fantastic facility! Best experience i have ever had!!! will recommend!!!! Highly recommend! Have never seen such a clean workshop! More

by flyjay
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jun 12, 2022

Five Star Subaru of Grapevine responded

Thank you, flyjay, for rating your Five Star Subaru shopping experience. We are grateful for the chance to help you enjoy your new Subaru and are here to address all of your technical or care questions at 817-438-1700. Don't hesitate to let us know when you need our advice. Thanks again, Doug Laymon, Sales Manager

June 10, 2022

Dealership Rating
Employee Rating

Got an oil change and a State Inspection. it was done in a very timely manner , even had My truck cleaned More

by cooper75067
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dyson Ellis, Jon Zablosky

Jun 10, 2022

Five Star Subaru of Grapevine responded

Cooper75067, Our goal at Five Star Subaru is to make sure everyone who walks through the door leaves happy. We appreciate the chance to help with your vehicle care and we look forward to additional questions at 817-438-1700. Thank you, Marcus Procter, Service Director

June 09, 2022

Dealership Rating
Employee Rating

Excellent costumer service and you feel that you are the first priority to take care off when you entered the building. Inside is very fresh and clean . Weldon subru team , keep it up More

by durreaslam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 10, 2022

Five Star Subaru of Grapevine responded

Thank you, durreaslam, for taking the time to rate your Five Star Subaru experience. Our advisors and techs are always available at 817-438-1700. We want to help with all of your vehicle concerns. Best Regards, Marcus Procter, Service Director

May 26, 2022

Dealership Rating
Employee Rating

Service advisor was very friendly, and completed my service quickly. I am v ery pleased with my experience. More

by jnorlie777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 27, 2022

Five Star Subaru of Grapevine responded

Thank you, jnorlie777, for sharing your Five Star Subaru service visit. Mike and our techs welcome questions any time at 817-438-1700. Let us know when you have concerns about your Subaru. We are here to help in any way we can. Take Care, Marcus Procter, Service Director

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