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Mike Ohanesian
Mike Ohanesian at Five Star Subaru of Grapevine

Mike Ohanesian | Page 12

Service Advisor

Five Star Subaru of Grapevine

2651 William D Tate Ave
Grapevine, TX 76051

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5.0
214 Reviews
5.0

214 Reviews

Write a Review

214 Reviews of Mike Ohanesian

August 31, 2022

Dealership Rating
Employee Rating

Great service! Unlike other dealerships, they were honest and got my needs taken care of. More

by barnettt96
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cameron Alexander-Munns, James Inim, Kenny Wilder

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Sep 01, 2022

Five Star Subaru of Grapevine responded

Thank you for shopping at Five Star Subaru, barnettt96! We are happy to know your visit went well. Customer satisfaction continues to be a priority, so reach us with questions at 817-438-1700. We are here for you! Take Care, Doug Laymon, Sales Manager

August 28, 2022

Dealership Rating
Employee Rating

Always professional and they complete the work in a timely manner. Everyone is friendly and the work is always done to my satisfaction. More

by kathilskinner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Aug 29, 2022

Five Star Subaru of Grapevine responded

Kathilskinner, Mike and the Five Star Subaru service team appreciate the opportunity to help with your care needs. We look forward to scheduling future appointments at 817-438-1700. Please let us know how we can help you enjoy your Subaru. Thank you, Marcus Procter, Service Director

August 13, 2022

Dealership Rating
Employee Rating

Very bad experience. Service member forgot to mention important details that will eventually require 3 long trips to dealer to fix one problem. More

by GGC
Customer Service
Quality Of Work
Recommend Dealer
No
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August 13, 2022

Dealership Rating
Employee Rating

Great service, very fair, great cars! Keep up the great work. Look forward to the next one. More

by SJALILIAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Marcus Procter, Johnnie Taylor, Doug Laymon, Brandon Fraikes, Dyson Ellis, Jon Zablosky, Kenny Wilder, Myles Ramos

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Aug 14, 2022

Five Star Subaru of Grapevine responded

Thank you, SJALILIAN, for choosing Five Star Subaru. Helping you fully enjoy your car is a priority and we welcome questions at 817-438-1700. Between visits, don't hesitate to give us a call. This recognition for so many of our staff is greatly appreciated! Thanks again, Marcus Procter, Service Director

August 04, 2022

Dealership Rating
Employee Rating

Top notch service! Thorough and FAST!! Thanks again 5 Star Subaru for another great experience! More

by C G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sean Roberts, Marcus Procter, Johnnie Taylor, Shantai Isom, Dyson Ellis, Jon Zablosky

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Aug 05, 2022

Five Star Subaru of Grapevine responded

Thank you for your recognition for many of the Five Star Subaru staff, C G! We are thrilled that you had a pleasant service visit and we look forward to seeing you again. When you have questions about your car, we are here for you at 817-438-1700. Thanks again, Marcus Procter, Service Director

July 28, 2022

Dealership Rating
Employee Rating

Very friendly and knowledgeable. I’m time. Service completed in a very reasonable time. Always get my car back clean. More

by wd5gnd
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
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Jul 29, 2022

Five Star Subaru of Grapevine responded

Thank you, wd5gnd, for choosing the Five Star Subaru service department. Mike and our techs are always available for questions at 817-438-1700. Safe travels and don't hesitate to stop by or call us if concerns arise. Best Regards, Marcus Procter, Service Director

July 23, 2022

Dealership Rating
Employee Rating

Always great service and prompt communication. Trust them and that says a lot. Will continue to have my car serviced there. More

by Quirosusa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Jul 23, 2022

Five Star Subaru of Grapevine responded

Quirosusa, Thank you for taking the time to recognize Mike and the service team at Five Star Subaru. Helping you stay safe and comfortable in your vehicle is important to us. Reach us with all of your automotive questions at 817-438-1700. Best Regards, Marcus Procter, Service Director

July 18, 2022

Dealership Rating
Employee Rating

Great dealership with a fantastic service department. Honor their appointments and get you out in a timely manner. More

by BillVB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Jul 19, 2022

Five Star Subaru of Grapevine responded

Thank you for choosing the Five Star Subaru service department, BillVB! Mike and our techs can always be reached at 817-438-1700 for future care concerns. We appreciate the chance to help you. Best Regards, Marcus Procter, Service Director

July 15, 2022

Dealership Rating
Employee Rating

It is always a pleasure to have my car serviced here. The staff is courteous and friendly and makes sure everything is done right. More

by Gwen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Jul 16, 2022

Five Star Subaru of Grapevine responded

Gwen, We always appreciate helping you with your vehicle care at Five Star Subaru. Thank you for your recognition of Mike and your kind words. We look forward to hearing from you again at 817-438-1700. Best Regards, Marcus Procter, Service Director

July 12, 2022

Dealership Rating
Employee Rating

Everyone was helpful, efficient and kept me involved in the planning process. Always take my Subaru there even though another dealership is closer More

by linda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Jul 13, 2022

Five Star Subaru of Grapevine responded

Thanks for reviewing Five Star Subaru and giving us a 5-star rating, Linda. We're pleased to learn that Mike and the service team continue to be good at what they do! We appreciate the extra miles you drive to get to us and we welcome your questions any time at 817-438-1700. Best Regards, Marcus Procter, Service Director

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